Verified User in Online Media
AO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"Tremendous customer support, seamless service"
5/5
What do you like best about Memberful?

Great, prompt and friendly customer support. Review collected by and hosted on G2.com.

What do you dislike about Memberful?

The dashboard could be more useful. It'd be nice to be able to extract more data without having to export data first. Review collected by and hosted on G2.com.

Catalina S.
CS
Catalina S.
Small-Business (50 or fewer emp.)
"JUST DO IT! Perfect tool to simplify you membership management"
5/5
What do you like best about Memberful?

I really like how flexible it is! They offer integration with various website builders and content management systems. Review collected by and hosted on G2.com.

What do you dislike about Memberful?

Nothing really, it's very easy to set up. Review collected by and hosted on G2.com.

Dan L.
DL
Dan L.
DTMSQUATCHPICKS.CLUB
Small-Business (50 or fewer emp.)
"Memberful has been amazing for my website"
5/5
What do you like best about Memberful?

They make it super easy to connect to my customers Review collected by and hosted on G2.com.

What do you dislike about Memberful?

It can be tricky to get in touch with customer support sometimes, bjut nostly has been very easy to Review collected by and hosted on G2.com.

Fiona C.
FC
Fiona C.
Small-Business (50 or fewer emp.)
"Membership Management Simplified yet Powerful"
5/5
What do you like best about Memberful?

Easy set up of various plans that are fully tax compliant with transactional emails separate from our normal CRM to increase the likelihood of delivery. Email templates for each scenario come built in and are easy to customise. Review collected by and hosted on G2.com.

What do you dislike about Memberful?

Had to think hard about this because what I dislike are trivial things that don't have a big impact on my business. They take on feedback and are constantly improving. If I had to pick one thing it would be not knowing how many times a file has been downloaded. Review collected by and hosted on G2.com.

TB
Taylor B.
Relationship Expert
Small-Business (50 or fewer emp.)
"Memberful makes running a business online, simple, clean & fun!"
5/5
What do you like best about Memberful?

I love that they're constantly upgrading there features that they're very responsive and their customer service and that the user interface is very professional looking and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Memberful?

The only improvements that I can think of is some integrations that I would like to see happen, and perhaps an affiliate program that's more traditional, rather than the way that it's set up. I'm not sure yet if they have a capacity to host video courses but that's the next thing I'm going to be looking into. Review collected by and hosted on G2.com.

SC
Stacie C.
Small-Business (50 or fewer emp.)
"Customer Service is the best!"
5/5
What do you like best about Memberful?

When I have any questions or issues, the customer service is prompt, friendly and always answers my questions or solves my issues! They are all so friendly and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Memberful?

Nothing! I think they handle everything we need. Review collected by and hosted on G2.com.

CB
Chiara B.
Community Manager
Small-Business (50 or fewer emp.)
"Good for member management"
4/5
What do you like best about Memberful?

The new analytics tool makes it easy to review churn, forecast revenue in a clear and graphically pleasing way Review collected by and hosted on G2.com.

What do you dislike about Memberful?

I would LOVE to have a tool that automatically generates receipts for members, which they can add their VAT number on. A lot of our members invoice their membership to their company and I waste so much time writing receipts for them. It is a key problem with memberful at the moment Review collected by and hosted on G2.com.

KN
Kate N.
Chief of Staff
Small-Business (50 or fewer emp.)
"Excellent platform and excellent customer service"
4.5/5
What do you like best about Memberful?

Memberful is core to our business. I have been able to customise many of the features to meet our business's needs and the platform is very user-friendly. I have enjoyed their recently upgraded analytics - helpful and insightful stats. Review collected by and hosted on G2.com.

What do you dislike about Memberful?

There are only a few small limitations with customisations - but the Memberful team is very responsive to feedback and often add our suggestions to their feature pipeline. Review collected by and hosted on G2.com.

Verified User in Design
AD
Verified User in Design
Small-Business (50 or fewer emp.)
"User friendly, best used when integrated into your own website"
5/5
What do you like best about Memberful?

Extremely user friendly, it's a joy to use. I like the reliability of using an established platform while still being able to integrate directly into my own website (and my clients) for the benefits of a feature rich membership solution. Review collected by and hosted on G2.com.

What do you dislike about Memberful?

There's sometimes too much confusion between which settings impact my own website / posts and which settings impact the Memberful hosted site & email posts. It would be good to be able to disable the Memberful hosted posts site completely when using the Wordpress integration instead. Review collected by and hosted on G2.com.

Michelle D.
MD
Michelle D.
Small-Business (50 or fewer emp.)
"Great metrics and responsive customer service"
4/5
What do you like best about Memberful?

Super user friendly. Customer service is quick and very responsive Review collected by and hosted on G2.com.

What do you dislike about Memberful?

A lot of my listeners use Spotify as their preferred podcast player app, and Memberful does not work on Spotify. Review collected by and hosted on G2.com.