--- title: Meltwater Reviews meta\_title: 'Meltwater Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2668 reviews by the users' company size, role or industry to find out how Meltwater works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 2668 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing ---

# Meltwater Reviews & Product Details

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Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter decisions, stronger performance and sustainable growth. By analyzing nearly 1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge needed to drive results. With 27,000 customers, 50 offices across six continents and 2,200 employees, Meltwater is the industry partner of choice for global brands making an impact. We activate the power of data so businesses can make smarter, faster decisions. With the most robust dataset across media, social, consumer trends – and now insights into how large language models (LLMs) shape brand visibility – we give companies a complete view of the conversations, behaviors, and signals influencing their markets. Our powerful AI turns this breadth of data into actionable insights, empowering teams across PR, communications and marketing to confidently drive strategy. -- Mira Studio (AI-Powered Media, Market, and Brand Intelligence Assistant) Key features - Natural language querying - Automated insights - Structured reports - Trend-spotting and explanations with suggested actions - Integrated throughout the full Meltwater Platform - Integrates with Copilot and Slack What is Mira Studio? Mira Studio is Meltwater’s conversational AI teammate for media, market, and brand intelligence. Mira Studio helps PR, comms, and marketing teams cut through complexity and reduce time spent on manual analysis, with prompt-driven reporting, briefing, simplified data exploration, and real-time answers. Who uses Mira Studio? Teams that need quick and shareable insights while reducing manual time spent digging through data. Mira Studio converts Meltwater data into summaries, visuals, and provides explanations through natural language interaction. Get to the why of what’s happening, not just the what. -- Media Intelligence for PR (Media Monitoring and Analysis Platform) Key capabilities - Monitor 6M different media sources - Unlimited search - Real-time alerts - Journalist identification - Competitive benchmarking - Unified, shareable reporting - Predictive analytics for mention forecasting - Brand-level sentiment What is Meltwater Media Intelligence? Meltwater’s media intelligence platform monitors and analyzes earned media coverage through tracking brand mentions and narratives across news, print, broadcast, podcasts, and social media. This enables faster response times to trends or feedback through real-time awareness of message penetration, emerging risks, and consumer sentiment. Who Uses Meltwater Media Intelligence? PR and comms teams use Meltwater Media Intelligence to strengthen PR strategies with accurate measurement of brand impact across media sources. With journalist outreach capabilities within a single platform, PR efforts are streamlined for better results. -- Social Listening and Analytics Key capabilities - Monitoring 200B+ social conversations - Analysis of 300M+ social profiles - Influencer identification - Shareable reporting across earned, owned, and paid social - Brand-level sentiment and predictive analytics for brand measurement and forecasting - AI agents for Boolean search creation and management - AI-powered insights summarize brand and topic narratives - Access to Meltwater API What is Meltwater Social Listening and Analytics? Meltwater social listening and analytics is an integrated platform providing monitoring and AI-powered analysis for billions of social conversations. Connect consumer insights to social strategy and marketing campaigns for a seamless approach to brand promotion, quicker crisis response, and powerful competitor insights without data caps. Who uses Meltwater Social Listening? Marketing and social teams in charge of consumer, competitor, and industry insights. -- Influencer Management (Klear – Influencer Relationship Management Platform) Key capabilities - Database of 30M+ global creator profiles - AI-driven influencer discovery and recommendations - Influencer vetting and brand safety analysis - AI-driven outreach and relationship management - Campaign management and creator collaboration tools - Performance benchmarking and ROI tracking - Competitive influencer intelligence What is our influencer management solution? Klear is Meltwater’s influencer discovery and influencer relationship management solution. Vet, manage, and measure influencers and campaigns at scale from within a single tool. AI-powered influencer recommendations improves targeting accuracy, providing better matches and influencing better ROI. Who uses our influencer management solution? Marketing, PR, and Influencer teams use Klear for implementing and scaling their influencer campaigns. Outreach, gifting, payment, analysis and reporting can all be managed through our platform. -- Enterprise and Professional Services Key capabilities - Analyst-led insights and reporting - Custom data configurations - Enterprise-grade support and delivery What is Meltwater Enterprise and Professional Services? Customized intelligence solutions and professional services from Meltwater experts supports large enterprises with advanced or bespoke requirements. This service provides complex data analysis and reporting that go beyond standard product workflows, and ensures fast and accurate delivery for high-stakes or large-scale intelligence needs.

* * *

Product Website
Meltwater
Seller
[Meltwater](https://www.g2.com/sellers/meltwater)
Discussions
[Meltwater Community](https://www.g2.com/products/meltwater/discuss)
Languages Supported

German, English, French, Irish, Italian, Japanese, Norwegian, Portuguese, Spanish, Swedish, Chinese (Simplified)

Solution Type

All-in-One

Overview by
Amy Caton

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

[
View More Pricing Information
](https://www.g2.com/products/meltwater/pricing)

## Meltwater Integrations
(13)

What do users say about integrations?

Verified by Meltwater

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Audiense

](https://www.g2.com/products/audiense/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ChatGPT

](https://www.g2.com/products/chatgpt/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Facebook for Business

](https://www.g2.com/products/facebook-for-business/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Instagram for Business

](https://www.g2.com/products/instagram-for-business/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Klear

](https://www.g2.com/products/klear-klear/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

KLEAR

](https://www.g2.com/products/kizeo-klear/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

LinkedIn Groups

](https://www.g2.com/products/linkedin-groups/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

PMG Platform

](https://www.g2.com/products/pmg-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Slack

](https://www.g2.com/products/slack/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

WordPress.org

](https://www.g2.com/products/wordpress-org/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

X (Twitter)

](https://www.g2.com/products/x-twitter/reviews)

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 ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports")
AS

Verified User in Sports

Small-Business (50 or fewer emp.)

7/26/2026

"Integral Alerts for Staying on Top of Breaking Member News"

5/5

What do you like best about Meltwater?

The alerts have been integral for staying on top of breaking news regarding our association’s members Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

Sometimes difficult to differentiate keywords based on context Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

Solving problems of keeping up to date on our association’s members, allowing us to receive updates in real time to share unfortunate but necessary news as quickly as possible Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
AH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

5/6/2026

"Director of Communications"

5/5

What do you like best about Meltwater?

The comprehensive media monitoring that it provides from new outlets we would not normally be able to access outside The Bahamas. I also like how supportive my rep is and how they encourage me to fully utilize the features that are relevant to me. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

I have no dislikes about Meltwater. I am still learning the Platform, but so far it has been a great investment. I will definitely be using more features since attending the Summit and having the opportunity to have hands-on support. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

Meltwater is pulling sentiments and tracking media mentions outside The Bahamas which is something my team would not have been able to accomplish. We are also able to use it's reports and the data it collates to influence strategy and eliminate the manual creation of reports. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Jitendra S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jitendra S.")
JS

Jitendra S.

Consultant

Mid-Market (51-1000 emp.)

8/13/2021

"One of the best Social and ORM automation tool"

5/5

What do you like best about Meltwater?

Reports dashboard and Influencers report Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

The user interface can become less cluttered Review collected by and hosted on G2.com.

Recommendations to others considering Meltwater:

Metlwater is always evolving plus their support is one of the best in the industry Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

Initially we ahd subscribed Meltwater for listening, later on we took the whole suite and were using it for PR, Social Media and ORM Review collected by and hosted on G2.com.

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7/28/2026
Validated ReviewerIncentivizedSource: G2 invite

EG

Evan G.

Small-Business (50 or fewer emp.)

5/6/2026

"User-Friendly with Accurate Insights"

4.5/5

What do you like best about Meltwater?

I like how accurate the data is and the AI summaries. Meltwater allows me to present accurate insights based on this data to my clients. It is more user-friendly, the support is great, and the cost is reasonable. The initial setup was very easy, and the support team made it very conducive. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

I wish the data could be collected in larger segments than the 15 month rolling period. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

I use Meltwater for social listening to collect accurate data and insights, which helps me generate reports for clients by capturing social mentions. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Rachel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel A.")
RA

Rachel A.

Digital Media Lead: Community

Enterprise (\> 1000 emp.)

5/19/2026

"Great Service and Events, But an Overcomplicated Interface"

3/5

What do you like best about Meltwater?

Good service and invites to interesting events in the meltwater ecosystem Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

Very complicated interface with lots of different sections that look similar but each do something slightly different. Not simple to us. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

Press Monitoring across a wide range of publications and channels. Easy download of broadcast clips. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

DC

David C.

Small-Business (50 or fewer emp.)

3/25/2026

"Intuitive Platform for Effortless Media Monitoring"

5/5

What do you like best about Meltwater?

I find Meltwater easy to use and intuitive. I also like the social media dashboard feature, which I've used at different places of employment. One thing that stands out is the simplicity of the initial setup since I was already familiar with the software, I just needed a login. I appreciate having everything in one place, like the media monitoring and database. Overall, I appreciate the features I've used. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

I don't get to use the social media dashboard, but I'm hoping that one day we might be able to. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

Meltwater solves the problem of manually finding news for the core reporting and captioning profession, which we need on a weekly basis. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

DC

diego c.

Mid-Market (51-1000 emp.)

5/5/2026

"User-Friendly Dashboards and Exportable Reports, but Metrics Need More Transparency"

3.5/5

What do you like best about Meltwater?

The Explore & Engage dashboards are user friendly and I like how the reports can be accessible for exporting to other solutions Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

I wish there was more transparency on the "Reach" and "Earned Media Value" metrics Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

Multiplatform view that coincides with my companies insights working with publishers, agencies & brand / advertisers direct. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Amy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy H.")
AH

Amy H.

Intern

Enterprise (\> 1000 emp.)

5/5/2026

"Incredibly Helpful Meltwater Team That Keeps Us Efficient and Strategic"

5/5

What do you like best about Meltwater?

The Meltwater team is incredibly helpful. They’re always looking for new ways to support our Communications team and help us stay as efficient and strategic as possible in our day-to-day work. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

The interface can feel a bit tricky at first, but once you get more comfortable with it, it’s great. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

Meltwater helps my team with media monitoring. We no longer need to rely n inefficient Google searches. The team helped us create custom searches that arrive as a digest in my inbox every morning. It saves me so much time. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages")
UF

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

3/5/2026

"Superior Monitoring & Social Listening That Elevates Brand Decisions"

4/5

What do you like best about Meltwater?

The monitor and explore features are far superior to competitors. This really elevates our internal social listening and has allowed our social listening to inform wider brand and business decisions.

Meltwater team are very helpful and enthusiastic. They're communicative and always happy to help resolve issues or business challenges.

The platform useability and appearance are great. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

Publishing could probably use some work. Ability to add in-app music on Meltwater, upload carousels to TikTok and more would really help reduce the need to use in-app features for social platforms Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

We use it as the main hub for all social media and community management activity, ranging from social listening to community management and content scheduling, as well as trend analysis and more Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
AM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

5/6/2026

"All-in-One Ecosystem for Real-Time Monitoring, Insights, Outreach, and Reporting"

4/5

What do you like best about Meltwater?

Lots of tools within one ecosystem: you can monitor in real time, pull insights, reach out to press, build reporting, etc. without ever leaving the platform. Review collected by and hosted on G2.com.

What do you dislike about Meltwater?

Exports to csv, wish it was google suite integrated. Also connections to social platforms aren't ideal: it's great pulling in reddit, YouTube, and X but Instagram and Facebook connections aren't as strong. Review collected by and hosted on G2.com.

What problems is Meltwater solving and how is that benefiting you?

Gives us real time insights into what's being said about our brands as an agency. Can look up branded keywords and general conversations to get in early or provide holistic overviews. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign

## Questions about Meltwater? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Meltwater
](https://www.g2.com/products/meltwater/discussions/new)

GU

Guest User

What is Linkfluence used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-linkfluence-used-for)

 ![Sarah L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah L.")
SL

Sarah Lefaive
•
Last activity over 2 years ago

Describe a time when using Klear for an influencer campaign. What were the results?

2 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/describe-a-time-when-using-klear-for-an-influencer-campaign-what-were-the-results)

[
View all Discussions
](https://www.g2.com/products/meltwater/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

14 months

### Average Discount

13%

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/meltwater/pricing)

## How much does Meltwater cost?

Data powered by [BetterCloud](https://www.bettercloud.com).

Estimated Price

### $$k - $$k

Per Year

Based on data from 20 purchases.

Get Price Estimate

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##### 
##### Meltwater Features

Reports & Dashboards

Report Exporting

Reporting

Keyword Targeting

Custom Feeds and Alerts

Custom Reports

Media Channels

Broadcast Media

Print Media

Online Media

Geographic Coverage

Local Media

National Media

International Media

[
View More Features
](https://www.g2.com/products/meltwater/features)

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##### Categories on G2

[Social Media Management](https://www.g2.com/categories/social-media-mgmt)[Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Suites](https://www.g2.com/categories/social-media-suites)

[Social Media Management](https://www.g2.com/categories/social-media-mgmt)[Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Suites](https://www.g2.com/categories/social-media-suites)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Answer Engine Optimization (AEO)](https://www.g2.com/categories/answer-engine-optimization-aeo)[Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms)[Media Monitoring](https://www.g2.com/categories/media-monitoring)[Media and Influencer Targeting](https://www.g2.com/categories/media-and-influencer-targeting)[PR Analytics](https://www.g2.com/categories/pr-analytics)[Audience Intelligence Platforms](https://www.g2.com/categories/audience-intelligence-platforms)

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