The platform is truly designed to enable community building and nurturing. They've covered the two main community offerings (for us) quite well - connections and knowledge.

- Connections: Love that we can facilitate 1-1 DMs, and 1-many discussions on it

- Knowledge: We centralise knowledge scattered across various other platforms here (really easy to embed Airtable lists, pdfs, videos...) Review collected by and hosted on G2.com.

Nothing that I dislike!

They have all the "must-have" features we were looking for and some of our "nice-to-have" features are in the pipeline - excited to see them on the platform soon! Review collected by and hosted on G2.com.

A great way to federate a community while keeping the exclusive and privileged touch.

The platform is very intuitive, and you don't need any development skills to get used to the tool, which is great. Review collected by and hosted on G2.com.

The platform is in full development, with new features still to come, and in order to meet our expectations as closely as possible, the teams regularly call on us to understand our areas for improvement. Review collected by and hosted on G2.com.

What I love about MeltingSpot is the platform's ergonomics, its ease of use, and the personalized support from the teams! Finally, the dashboard is a true source of information that allows us to assess the impact of our community on our clients. Review collected by and hosted on G2.com.

There is nothing I don't like about MeltingSpot. Review collected by and hosted on G2.com.

My favorite part of MeltingSpot is the ability to standup a community within minutes. No coding/development is required. You login, setup a few templates and invite your customers. Review collected by and hosted on G2.com.

MeltingSpot is still in its early dev stages. There are a few tweaks to the system that are still in the works. However, the MeltingSpot prouct team does a great job of keeping users (admins) up to date on feature releases and their product roadmap. Review collected by and hosted on G2.com.

- Nice ergonomy

- Privacy

- A bunch of amazing and complementary tools : visiocall + registration proved amazing for training my teams and keeping a trace

- The multiple chats & discussions helped keeping contact and creating interaction Review collected by and hosted on G2.com.

The main dislike i experienced was the time i needed to ceeate a community life. This problem was nicely solved woth diverse tools like the connexion to slack or the offering of a community management service i can only recommend Review collected by and hosted on G2.com.

I appreciate the tool which is simple, effective and which facilitates collaboration with our ecosystems.

The team is great and is available to accompany us.

We were looking for an effective way to federate and animate our community of customers and thanks to MeltingSpot we found it. Review collected by and hosted on G2.com.

Only one regret not to have found this solution more quickly ;-) Review collected by and hosted on G2.com.

Meltingspot allows us to centralize information in one spot: lives, documents, and discussions. It is also helpful to create regular meetings to maintain our relationship with our members, who greatly appreciate the live function. Review collected by and hosted on G2.com.

Nothing to dislike about it. We are looking forward to seeing how the platform will grow and evolve in the upcoming months. Review collected by and hosted on G2.com.

What I like the most about MeltingSpot is its ease of use and the wide range of features it offers. This platform has deeply changed the way we communicate and collaborate with our community, changing our communication from top-down to horizontal. The interface is intuitive and user-friendly, allowing for quick adoption by all users. Having all these features (webinars, meetings, communication channels, resource sharing) centralised in one single platform is a game changer. Review collected by and hosted on G2.com.

It's hard to find any negative aspects to the MeltingSpot platform, but if I had to mention one, it would be the design. It is quite complicated to get a nice homepage for our community with the current page creation functionality. MeltingSpot is still an early platform, I have no doubt that they will improve on this point. Review collected by and hosted on G2.com.

The conversation part is central to the tool, enabling our customers to exchange ideas in real time.

What's more, the support team is very responsive (Gwen <3) and the product team quickly integrates our requests for evolution, which is very much appreciated. Review collected by and hosted on G2.com.

Ability to tag the entire channel (conversation part) Review collected by and hosted on G2.com.

The product is very easy to install and use to communicate to an audience Review collected by and hosted on G2.com.

Nothing really, I haven't used it a lot but plan to do so in the future Review collected by and hosted on G2.com.