Meltingspot is overall a well-thought-out and rich tool. It is rich in the features it offers but also in the freedom it provides in its use and its ease of setup. The team dedicated to onboarding and customer support is very present and competent. Review collected by and hosted on G2.com.

I have no obstacle against Meltingspot. Review collected by and hosted on G2.com.

Simple academy to create

Hotline very available and exchanges with real humans 😊 Review collected by and hosted on G2.com.

I think there is a lack of a user UX vision to engage them even more, - auto feedbacks - Possibly more fun layout of the academy - MCQs allowing to press on the answer whether it is positive or negative Review collected by and hosted on G2.com.

Easy to integrate directly into our product.

Wide range of content formats (courses, webinars, community spaces) to keep users engaged.

Admin interface is intuitive once you get familiar with it.

Support team is responsive and open to feedback. Review collected by and hosted on G2.com.

Some features could be more customizable, but the team delivers updates regularly and listens to improvement suggestions. Review collected by and hosted on G2.com.

- Ergonomics

- Responsiveness of customer service and developments

- Flexibility of the platform

- Ease of deployment Review collected by and hosted on G2.com.

- Incompatibility with certain platforms

- A lot of content on getting started with the platform - one might not find their way

- Lack of flexibility in loading certain types of content Review collected by and hosted on G2.com.

It’s easy to create and publish learning content directly inside our product. The interface is intuitive and the delivery is seamless for end‑users. Review collected by and hosted on G2.com.

It takes a short learning phase to understand all admin features, but once set up it’s smooth to use. Review collected by and hosted on G2.com.

The Meltingspot team assisted us with the application setup and configuration. Their approach was both simple and efficient. This will allow us to focus on developing our application and deliver high-quality online onboarding and training in a straightforward and intuitive way. Review collected by and hosted on G2.com.

No issues detected at this time, but it's still on early stage. Review collected by and hosted on G2.com.

Its ease of use and the ability to create a true sense of "community" Review collected by and hosted on G2.com.

Still somewhat limited for "assembling" courses into educational pathways and on the "administrative" management of training for QUALIOPI compliance (signatures, certificates...) Review collected by and hosted on G2.com.

Easy integration into our processes and customer journey.

Wide variety of content formats (training modules, webinars, community forum).

Intuitive and pleasant interface for both admins and end users.

Responsive and helpful customer support team. Review collected by and hosted on G2.com.

Some minor features could be enhanced for even more customization, but the team is constantly improving the platform. Review collected by and hosted on G2.com.

After evaluating several community platforms, what landed us with Meltingspot was the ease of use. What might seem like a simple platform at first, will in fact more than do the job we needed it to do - and the simplicity comes from a well designed product.

Forum was up and running immediately, and we could move from a complex setup of Zoom integration with LMS to a easy to manage Live setup with Meltingspot. We work with Meltingspot on a "more than daily" basis now.

We could easily integrate the community into our product because of their nice embedding feature, and with the recently developed API we can also make the log-in for our users smooth.

The organisation listens and takes you seriously as a customer, enforcing the feeling of a partnership. This was also especially important to us.

For us, at our phase of a branded customer community, Meltingspot was just right for us. Review collected by and hosted on G2.com.

If you are a large enterprise with lots of resources, this platform does not offer the customisation you would expect. They have a way to go in terms of their security measurements and API development. Also, like any early stage company, you have have to expect bugs. I dont mind that, as long as they are swiftly attended - and I feel they are. Also, their development is moving forward fast, so I expect both APIs and security measures to improve over time. Review collected by and hosted on G2.com.

It allows us to centralize all our training resources and deliver them directly in context, which makes adoption easier for our teams and partners. The interface is clear, and setting up learning paths is straightforward once you get used to it. Review collected by and hosted on G2.com.

Like any new platform, it requires a short onboarding period for admins to fully master all features. Review collected by and hosted on G2.com.