Oleg T.
OT
Oleg T.
"Fast, Reliable and Stellar Support"
5/5
What do you like best about Mellow?

I use Mellow to pay contractors around the globe, and I find it very fast and easy. I like the fast support that gives me good reassurance, especially when I transfer money through ACH payment and feel nervous about sending it to an unknown service. It works perfectly well for me, and setting it up was pretty easy. I always recommend Mellow to others and even rate it a 10 for recommendations. Review collected by and hosted on G2.com.

What do you dislike about Mellow?

I find it challenging that Mellow doesn't offer easier ways to top up money. I'd prefer options like Zelle. Review collected by and hosted on G2.com.

Response from Sasha Babenko of Mellow
Edit edit

Thank you for such a detailed and positive review, Oleg! We’re glad to hear that Mellow has been fast, reliable, and easy to set up, and that our support team helps provide reassurance. Regarding top-ups, we understand the appeal of tools like Zelle. Your suggestion is noted, and we’ll continue working on improving flexibility where possible without compromising reliability and compliance.

See how Mellow improved
Adele .
A
Adele .
Small-Business (50 or fewer emp.)
"Effortless International Contractor Payments"
4/5
What do you like best about Mellow?

I like that with Mellow, everything is on one hand. It's easy to handle currency exchange and make payments quickly from the company via invoice. The convenience of having it all managed in one place and the speed at which it operates are what I appreciate most. Review collected by and hosted on G2.com.

What do you dislike about Mellow?

Well, because of the restrictions, they changed their policies sometimes, and yeah, it brings some inconvenience with it. But well, I guess that's normal. I understand. The business side of things. Review collected by and hosted on G2.com.

Response from Sasha Babenko of Mellow
Edit edit

Thank you for updating your review, Adele! Glad to hear Mellow helps you manage international contractor payments and keep things fast and straightforward. That’s exactly what we’re building for.

And thanks for your understanding on policy changes. Sometimes they’re driven by external regulations, but we’re always working to keep things as stable and predictable as possible.

See how Mellow improved
Verified User in Computer Games
EC
Verified User in Computer Games
Mid-Market (51-1000 emp.)
"Simplicity and transparency"
4/5
What do you like best about Mellow?

I like the simplicity and transparency of Mellow. I also like the mobile app, which allows tasks to be completed in just a few clicks and saves time that could take an entire day. This is especially useful when dealing with transactions across different geographies and currencies. Review collected by and hosted on G2.com.

What do you dislike about Mellow?

Интерфейс может быть лучше, немного более интуитивным. Review collected by and hosted on G2.com.

Response from Sasha Babenko of Mellow
Edit edit

Thanks for updating your review, Sergey! Love hearing that multi-currency payments now take clicks instead of a full day! We've passed the interface feedback along to our product team — exactly the kind of input that helps us improve. And if anything ever feels unclear in the meantime, our support team is happy to walk you through it. Just reach out via the in-app chat.

See how Mellow improved
Руслан .
Р
Руслан .
"Ideal Solution for Global Payments"
5/5
What do you like best about Mellow?

I like the simplicity and clarity of Mellow regarding tax regimes and client onboarding. It truly solves the problem of understanding the taxes of one's country, helps choose the most suitable regimes, and importantly, Mellow monitors sanctions, which allows partners to work with me without fear. The setup was quick, and they also explained the taxes to me, which was helpful. Review collected by and hosted on G2.com.

What do you dislike about Mellow?

Sometimes a foreign client is an individual, and it would be great to have the opportunity to work with them as well. They cannot pay by invoice, only by card, and that's the whole problem. Review collected by and hosted on G2.com.

Response from Sasha Babenko of Mellow
Edit edit

We really appreciate you sharing your experience on G2, Ruslan! It’s great to know that Mellow has helped you navigate taxes and regulations, and that the onboarding process felt clear and supportive.

Regarding individual clients, this is a valuable point. Our current model prioritizes compliant invoicing for business partners, but your feedback has been noted, and we will definitely add this payment option in the future.

See how Mellow improved
AN
Verified User in Consulting
"makes paying contractors easy and support is responsive"
5/5
What do you like best about Mellow?

easy to use, good customer support, easy to pay international contractors Review collected by and hosted on G2.com.

What do you dislike about Mellow?

that tax invoices come too late to my panel, it should be ready as soon as the month starts, I should provide tax invoices for previous month to accountancy up to 7th day of the month and Mellow invoice is the only invoice I often get after 7th day of the month Review collected by and hosted on G2.com.

Response from Sasha Babenko of Mellow
Edit edit

Thank you for your detailed feedback, we really appreciate it!

Glad to hear Mellow makes it easy to pay international contractors and that our support team has been helpful. Regarding tax invoices, we understand how important timing is for accounting processes. We’ll pass this to the team. Improving this part of the experience is an important area for us.

See how Mellow improved
IK
Ilia K.
Business partner of the seller or seller's competitor, not included in G2 scores.
"Overall, everything is good—convenient and fast. I’m already recommending it to my friends."
4.5/5
What do you like best about Mellow?

Overall, everything is good—convenient and fast. I’m already recommending it to my friends. Review collected by and hosted on G2.com.

What do you dislike about Mellow?

Some functions aren't very convenient, but those are minor details. Review collected by and hosted on G2.com.

Response from Sasha Babenko of Mellow
Edit edit

Thank you so much for the kind words, Ilia? and for recommending us to your friends! We're always working on improving the experience, so if those minor details ever feel worth sharing, don't hesitate to reach out. We'll make sure it gets to the right team.

See how Mellow improved
AN
Verified User in Translation and Localization
"User-friendly, easy-to-use interface."
4.5/5
What do you like best about Mellow?

Detailed and accurate documentation that complies with Hungarian legal requirements. Review collected by and hosted on G2.com.

What do you dislike about Mellow?

I have no negative experience at all with Mellow. Review collected by and hosted on G2.com.

Response from Sasha Babenko of Mellow
Edit edit

Thank you for the wonderful review! We're especially happy to hear that Mellow's documentation has been helpful and meets your local compliance requirements. Thank you for your trust!

See how Mellow improved
AN
Verified User in International Trade and Development
"Top"
5/5
What do you like best about Mellow?

Design, services, ui/ux/ and opportunity to work with eurasia Review collected by and hosted on G2.com.

What do you dislike about Mellow?

zero problems with the services to be honest Review collected by and hosted on G2.com.

Response from Sasha Babenko of Mellow
Edit edit

Thank you for the great review! Glad Mellow has made it easy to work with your subcontractors across different regions, that's exactly the kind of flexibility we aim to offer.

See how Mellow improved
PM
Paula M.
Arabic Assessor
Mid-Market (51-1000 emp.)
"Secure, Fast, and Hassle-Free – Mellow Delivers"
5/5
What do you like best about Mellow?

fast and reliable. Transactions are processed smoothly, and I never have to worry about delays. I also appreciate the wide variety of payment options available, which makes the whole process more flexible and convenient. This combination of speed, reliability, and choice truly enhances the overall experience Review collected by and hosted on G2.com.

What do you dislike about Mellow?

There’s nothing that really bothered me about Mellow. The only minor issue I’ve noticed is that, on rare occasions, the platform might show a “server busy” message or a small error. However, these moments are brief and get resolved quickly, so they don’t significantly affect the overall experience. Review collected by and hosted on G2.com.

Response from Sasha Babenko of Mellow
Edit edit

We appreciate your thoughtful review!

See how Mellow improved
AN
Verified User in Computer Software
"Great service!"
5/5
What do you like best about Mellow?

Everything is straightforward and very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Mellow?

Lack of w8 tax forms usage instead of w9 without manual support. Review collected by and hosted on G2.com.

Response from Sasha Babenko of Mellow
Edit edit

Thank you so much for the kind words! We're glad Mellow makes paying your contractors worldwide straightforward.

We've also noted your point about W-8 tax forms, we'll pass it along to our team and see what we can do. In the meantime, our support team is always happy to help.

See how Mellow improved