Melissa Data Quality Suite Reviews & Product Details

Melissa Data Quality Suite Overview

What is Melissa Data Quality Suite?

Melissa’s 35 years of deep domain expertise in address management and data quality combines a global consortium of multi-sourced data with the latest innovations to help businesses keep their customer data clean. Our enterprise Data Quality Suite provides wide capabilities that clean, correct and verify addresses, names, phones and emails at the point of entry. The Data Quality Suite offers: Address Verification: Validates, corrects and standardizes addresses in batch, point of entry or can operate in a single address lookup with instant results. Address validation is offered for the U.S., Canada and over 240 countries and territories to improve deliveries, customer service and the bottom line. Name Verification: Utilizes intelligent recognition to identify, genderize and parse over 650,000 ethnically-diverse first and last names. Phone Verification: Checks for landline or mobile phone number liveness, type and ownership with support for international phone validation. Email Verification: Performs email checks to correct and validate the domain, syntax, spelling and test the SMTP for global email validation. Perform an email list validation to ensure your email marketing reaches live inboxes for low bounce rates and high response. Experience Flexibility at its Finest The Data Quality Suite is available as multiplatform on-premise APIs as well as Web Service/Cloud APIs to offer scalability, security and flexibility for any size business or need. Choose the best way to build data verification, enrichment and cleansing right into your webpages and other business applications. Why Melissa? Through the decades, we’ve found that accurate addresses are the foundation for success. The vendor you select must supply a sophisticated product that is fast and scalable with next-generation rule sets for the most accurate results. Through decades of enhancements, our address solutions yield proprietary features and capabilities the competition cannot meet. That’s why we’re known as the Address Experts. See why over 10,000 customers worldwide have relied on Melissa to ensure timely deliveries, boost communications, amplify business intelligence and improve the bottom line. Explore free trials and more information at www.Melissa.com. Try Data Quality Suite today for free! https://www.melissa.com/lp/g2-dqsuite

Melissa Data Quality Suite Details
Product Description

Data Quality Solutions

How do you position yourself against your competitors?

Since 1985, more than 10,000 companies across the world have counted on Melissa to gain and maintain a single, accurate and trusted view of critical information assets through our full spectrum solutions that profile, cleanse, verify, enrich, update, match, consolidate and monitor data. We help companies harness the value of their Big Data, legacy data and people data (names, addresses, phone numbers, and emails) to drive insight, maintain data quality and support global intelligence.


Seller Details
Seller
Melissa
Company Website
Year Founded
1985
HQ Location
Rancho Santa Margarita, CA
Twitter
@melissadata
2,375 Twitter followers
LinkedIn® Page
www.linkedin.com
275 employees on LinkedIn®
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Melissa Data Quality Suite Reviews

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Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The support team at Melissa Data are very knowledgeable and talented. Whenever a problem came up with implementation and customization for our system the team was always very quick to respond and resolve our issue.

If we ever have any questions about how to use the software we have an individual agent which makes the response quick and personalized.

The Melissa Data match-up is usable offline which was a big selling point for our organization. That feature has been a requirement in a few of our projects and this is the only option we have found that delivers on that requirement. Review collected by and hosted on G2.com.

What do you dislike?

The learning curve can be a bit steppe to get full use out of all the software has to offer. It's not necessary for basic use, but there is a lot of customization. A comprehensive manual might be useful.

The licence to use the software needs to be updated quite regularly and requires a bit of human intervention. This process could be improved in the future to be done automatically. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would definitely recommend speaking to someone at Melissa Data to see if they can meet your companies needs. The service and support at Melissa data is absolutely top notch and the software does exactly what you would expect. The price point is fair and the match up data is available offline. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our business needs to match incoming client addressees against a verified list that Melissa Data provides, using their software. Since starting with Melissa Data we have realized how quickly and accurately this came be achieved. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Invaluable tool with superior support that enables us to process a very high volume of data that would not be possible otherwise.

Flexibility it provided to integrate within our software. We chose to utilize an SSIS package after looking through the various options Melissa Data provided with the assistance of their superior support.

Quick response for all of our inquiries and support issues.

For MatchUp we can fine tune the matching algorithm and settings.

Thoughtful and understanding Account Manager Review collected by and hosted on G2.com.

What do you dislike?

Updating - each year when we renew the license we have to update the license key throughout the server.

Updating - the quarterly updates must be done manually. And that's the only thing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use Melissa to match incoming raw data to golden records within our database.

The benefits that we realize are automation of the data reconciliation tasks and it would have been impossible to perform those tasks without it. Review collected by and hosted on G2.com.

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Open Discussions in Melissa Data Quality Suite
AH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Handles all aspects needed for Address verification and sending USPS bulk mail. Review collected by and hosted on G2.com.

What do you dislike?

When new updates come out undocumented changes in the code breaks our implementation leading to days of work getting everything working again. Tech support knows NOTHING about the changes that are made in updates so they are completely worthless to turn to for help.

Very poor, practically non-existent documentation.

Cryptic (if any) error codes returned from the object.

No input validation in the library so strings that are too long cause the library to crash without any information about why it crashed.

No documentation showing the maximum string length that can be put into each field of the library which makes the above problem darned near impossible to solve. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We used to use the Melissa Data standalone bulk mail application. By integrating the bulk mailing into our in house application we were able to reduce the employee time it takes to send out a bulk mailing from about a day down to about an hour. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The api is very easy to connect to and the documentation is extensive. There are a ton of result codes which are descriptive and well documented for you to make use of. Review collected by and hosted on G2.com.

What do you dislike?

There is so much data that is can take some time to understand what attributes you want and how to make use of it. Sort of a positive as well though Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try to understand the different parameters you need to place into your api call to get the data you most want Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed to standardize our addresses and determine businesses versus residential. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

One of the best and most helpful features of the Melissa Data Quality Suite is that it enables users to cleanse the data that has bad address data or incomplete data regarding addresses. One of the other useful features of this data quality suite is the ability to do fuzzy matching. Review collected by and hosted on G2.com.

What do you dislike?

Least helpful/ in convenient feature of Melissa Data Quality Suite is the requirement of at least 100 records submission to perform NCOAA/CASS. This is restrictive and can be inconvenient when users need to perform CASS and NCOAA against a very small subset of data for quick testing purposes. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I'd recommend using this software, particularly in cases where people need to clean address information to send out mailers. This software provides very nice address verification and standardization feature. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Some of the most frequently features that I use on Melissa Data Quality Suite to support various business units are: CASS/NCOAA, Single list records deduping, Multiple List dediping, Fuzzy Matching, Address Verification and Standardization, Smart Mover, and Name Verification. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like there is an option for on premise version of both Data Quality Tools and GeoCoder. I also like the ease of use from a developer perspective. Easy to connect to the DLL's. Our account representative is awesome. I've worked with Riff Solar while I was at other companies. He was the main reason I went with MD in my current role. Review collected by and hosted on G2.com.

What do you dislike?

I would say the pricing model. Previously, it was an annual license fee rather than a subscription based on hits. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

When making a decision, it's important to consider the quality of the people behind the software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Address normalization and valid/invalid phone indicators. Accurate data. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The quality of the address validation suggestions is very good. Almost all the time it is very responsive to provide validated address suggestions. This has given us very accurate address data to correctly charge tax 100% of the time. Review collected by and hosted on G2.com.

What do you dislike?

The address validation is very resource intensive. We tried the "web garden" configuration but ultimately ended up building our own COM wrapper and managing address objects manually.

Some addresses end up hanging the validation software and we have had to add custom exclusions to ignore them.

Updates are time consuming, because of our processes, so keeping it up-to-date is very expensive. A mechanism to auto-update would go a long way! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

May take investment from IT resources to implement effectively. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We required validated addresses in order to accurately charge and remit tax on our orders. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I've used Melissa data's services in a batch capacity and have found their sales and customer support personnel easy to work with and the data returned to us very complete with good accuracy scores and easy to understand and reintegrate into our systems for analysis and use. Review collected by and hosted on G2.com.

What do you dislike?

There is not really anything that I dislike out the MD services we've used. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would suggest contacting sales to discuss needs in detail. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The problem's we are solving with the Melissa Data suite are incomplete data entries - typo'd emails, transposed phone numbers. Using the Data Quality Suite we've been able to increase quality. Review collected by and hosted on G2.com.

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Senior Catastrophe Modeling Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

the features that I liked the most about Melissa Data Quality Suite is the variety of functionalities offered within the suite. This enables the users to perform a number of actions using this suite with the installation of just one software. Review collected by and hosted on G2.com.

What do you dislike?

The thing that I have found the most inconvenient is the fact that there are updates that have to be installed almost every month or so. I wish that the frequency was a little lesser and that multiple updates could be consolidated into fewer so that we do not have to undergo updates and installs so often. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Address standardization, global mover, mailers plus to do single list and multiple list dedupes to remove any duplicate names from the mailing lists sent out to potential customers. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We are using SQL Server Integration Services for our ETL processes. We liked that Melissa had SSIS components we could use with no coding required. Review collected by and hosted on G2.com.

What do you dislike?

We don't like that the license key has to be changed every year in the environment setting of the server. It is a real hassle and has caused outages when we forget to apply the updated key. Worse, it seems one of our packages has to be edited and redeployed or it won't pickup the new license. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

MDQS solves the problem of mailing duplicate letters to a household saving money on the mailings. It also helps us to update our data with address changes when customers move. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

World-class sales and technical support, comprehensive address management features and API. Review collected by and hosted on G2.com.

What do you dislike?

No downsides in my 10-years+ experience. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use for global address verification and cleansing, as well as address enrichment. Review collected by and hosted on G2.com.

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UA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Most helpful feature about Melissa data is to use it to standardize the street addresses to be in accordance with the USPS standards which helps to reduce the mails sent out to be returned and eventually helps in controlling the budget. Review collected by and hosted on G2.com.

What do you dislike?

What I dislike the most about the Melissa data suite and products is the hiccups that I tend to run into whenever there is an upgrade in sql server versions or upgrade in Windows OS. I have had to spend quite a lot of time in the past researching on how to resolve those issues. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Use Melissa Data Suite to mostly fix any errors in mailing addresses so that the mails are sent out to the correct addresses and also used to standardize those mailing addresses to be consistent in format to the USPS standards. This has helped to reduce the volume of return mails. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The address validation is what we used the most. Very useful to be able to make sure that delivery addresses are correct. We used the email validation some, but never really put it into production. Review collected by and hosted on G2.com.

What do you dislike?

A little difficult to install, but once you got past it, worked great. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Bad addresses and duplicates. Being able to correct the addresses for customer records, then using that good address as a matching point was helpful. We have multiple instances of many accounts, and matching to make sure they are the same actual company was very helpful and enlightening. Review collected by and hosted on G2.com.

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Director, Application Development & Data Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It handles address validation on both sides of the CA/US border all in one package Review collected by and hosted on G2.com.

What do you dislike?

Sometime brand new Canadian addresses are challenging and rarely we need to interact with the support team to get things fixed. Very rarely Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Solid support team, reliable product Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Much cleaner and de-duplicated address database Review collected by and hosted on G2.com.

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UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

You can parse names, addresses, gender and geo-coding all in one data cleansing step Review collected by and hosted on G2.com.

What do you dislike?

It would be nice if it could decipher nicknames - for example Jim = James, Bob=Robert. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great product for the price. What you pay - you get back in saving staff time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to take raw data files that have First & Last names combined and it splits them out. It does a great job even when there are husband/wife listed in one field. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It provides reliable data, efficient and prompt response Review collected by and hosted on G2.com.

What do you dislike?

Nothing, like everything about it, very useful Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use it for address verification and it seems very responsive and reliable Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The ease to use and accuracy of the data Review collected by and hosted on G2.com.

What do you dislike?

I wouldn't change a thing. the data is clean Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed to verify existing addreses Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Address standardization appears to work really well. Rarely encounter a new zip code that has not been added to Melissa's database. Review collected by and hosted on G2.com.

What do you dislike?

Demographic append hit rate could be higher. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Adding additional data points to customer profiles; standardizing address data formats. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Because they are always updating their data. We never have to worry that the info we are working with is correct. Review collected by and hosted on G2.com.

What do you dislike?

Dislikes- ah, I really have nothing. They do as advertised. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You just won't find a better better company to work with out there! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Address verification is great. Even were it's just a minor change to a street. We get very reliable info allways. Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

customer service... I don't know what I'm supposed to write here Review collected by and hosted on G2.com.

What do you dislike?

There are no downsides... I don't know what I'm supposed to write here Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Easy to setup, Easy to use, Good data, Good Customer Service Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Address verification, Got a reliable address verification site with great customer service Review collected by and hosted on G2.com.

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UF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

DQS easily and effectively integrates to SSIS. Review collected by and hosted on G2.com.

What do you dislike?

No dislikes. Tool and support are great. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use the DQ suite for address standardization/validation as well as basic email and phone validation in our Master Data Management data flow. We leverage the cleansed addresses for marketing and regulatory mailings. Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like the data quality features and very quick responses. Review collected by and hosted on G2.com.

What do you dislike?

I have not experienced anything which I don't like. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Address validation, phone and email validations. which reduce the bounce rate. Review collected by and hosted on G2.com.

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ES
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

responsiveness of Cami, quality of data. Review collected by and hosted on G2.com.

What do you dislike?

I am not sure of anything that comes to mind. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ensuring address data accuracy Review collected by and hosted on G2.com.

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AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Although the Data is amazing i was completely blown away with their on boarding rep and tech support. Review collected by and hosted on G2.com.

What do you dislike?

It can be a little overwhelming if this is the first time working with huge data sets but that is a user issue not a melissa.com issue. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We looked into about 5 different companies and although most of you would like to hear me say their data is better than others i took a second look at them because they have live tech support and their on boarding person took the time we needed to get started. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Looking for new leads that we couldn't get through our previous sources. They have way more data than what we could get on our own. Review collected by and hosted on G2.com.

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Blogger
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

I like that Melissa Data Quality has been an amazing product for me to use. It has a very modern and sleek look which is amazing. It is easy to use, and is very lightweight. Customer service is very amazing, easy to deal with because they want to help us reach what we are wanting. Review collected by and hosted on G2.com.

What do you dislike?

I have nothing to dislike about the Melissa Data Quality because it has been an amazing product to have. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Melissa Data Quality is an amazing product and I recommend a lot of people in my life that it is and they've agreed with me, so I would recommend for those reading my review to try it out as well. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am not currently solving any kind of problems with Melissa Data Quality because I have no problems at the time of writing this review that is needing to be solved. It has been an amazing product though. Review collected by and hosted on G2.com.

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Do you work for Melissa Data Quality Suite?