DC
Danny C.
Owner / Founder
Small-Business (50 or fewer emp.)
"Easy to use product to handle payments"
3.5/5
What do you like best about Melio?

- Easy to pay bills and invoices online, even if your vendor isn’t using Melio

- We can move money without big fees

- Connects with Quickbooks Review collected by and hosted on G2.com.

What do you dislike about Melio?

- International payments are limited and carry a flat fee

- Mainly designed for American businesses, so less useful if you work a lot across borders Review collected by and hosted on G2.com.

Simon W.
SW
Simon W.
CEO
Accounting
Small-Business (50 or fewer emp.)
"Update: no longer good"
0.5/5
What do you like best about Melio?

I love that it can connect to multiple accounting platforms

Update: this is no longer true. no best thing anymore Review collected by and hosted on G2.com.

What do you dislike about Melio?

Update: they no longer support multiple accounting platforms. if you pick one and try to switch, it doesn't work. Over a month and they can't find a solution besides telling me to start a new account and then charge me a monthly fee for it. I referred my clients to them. Review collected by and hosted on G2.com.

Response from Stevie U of Melio
Edit edit

Hi Simon, thank you for your review! We're glad to hear that you appreciate our ability to connect with multiple accounting platforms seamlessly. We're committed to continually improving our services to meet your needs better and we will be sure to pass your feedback along. If you have any further feedback or questions, please don't hesitate to reach out to our support team weekdays from 9am to 8pm EST. We're here to help!

Best,

Team Melio

Stephen J.
SJ
Stephen J.
Owner & President
Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Everything was great until they increased the monthly cost but didn't improve the service"
0/5
What do you like best about Melio?

Melio simplifies the process of collecting payment details from employees or contractors and enables quick, hassle-free payments—provided you're on a paid monthly plan. While these services were once free, Melio has introduced costly monthly subscription options, making it less accessible for smaller businesses. It's worth noting that Melio already profits from the float on your transactions but now charges an additional monthly fee for the same convenience. Review collected by and hosted on G2.com.

What do you dislike about Melio?

Nearly all of Melio's features are now locked behind an expensive paywall. For years, my company relied on Melio to seamlessly process payments for our 1099 contractors, with no issues. The platform previously earned revenue from the float—the interest accrued between debiting funds from our account and crediting them to contractors. However, Melio now requires a costly monthly subscription for most services, leaving only single payment processing available without a fee. What was once an indispensable tool for our business has become prohibitively expensive. Review collected by and hosted on G2.com.

Response from Brianna Pedernera of Melio
Edit edit

Hi Stephen,

Thank you for sharing your feedback, and we genuinely appreciate your honesty. We completely understand how frustrating it can be when a tool you’ve relied on for years changes its pricing model.

Melio is dedicated to supporting small businesses, and we recognize that as businesses grow, their needs evolve, which can sometimes come with additional costs. That’s why we’ve introduced subscription plans designed to meet those changing demands, with features like international payments, automated workflows, and faster transactions to save you time and help you scale.

However, we understand if the new pricing doesn’t align with your current needs, especially if you’re used to the free service. Please remember that our Go plan is still available at no cost and allows you to process single payments without a fee.

If the free plan doesn’t fully meet your needs, or if there’s anything else we can do to improve your experience, we’d love to hear from you. Please don’t hesitate to reach out to us at reviews@melio.com.

All the best,

Team Melio

Tracy J.
TJ
Tracy J.
Owner
Accounting
Small-Business (50 or fewer emp.)
"Great Ap for Invoicing Clients"
5/5
What do you like best about Melio?

It is very easy and quick to set up and use to receive payments from cients. Review collected by and hosted on G2.com.

What do you dislike about Melio?

Customer service was a bit hard to access and get help from. Review collected by and hosted on G2.com.

Verified User in Accounting
CA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"great service"
5/5
What do you like best about Melio?

easy to use - easy to set up - able to schedule payments Review collected by and hosted on G2.com.

What do you dislike about Melio?

Verifying ownership questions - but understand it is necessary - just makes it difficult for accounting firms to set up quickly for owners Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Melio is better than Bill.com"
5/5
What do you like best about Melio?

Better pricing (up to a certain number of ACH transfers for free is amazing) than Bill.com, Customer service is great, and platform/UI is very nice. Review collected by and hosted on G2.com.

What do you dislike about Melio?

I don't dislike anything about Melio. The platform is great. Review collected by and hosted on G2.com.

Ankit S.
AS
Ankit S.
Coders - AI Training
Small-Business (50 or fewer emp.)
""Great for Small Businesses, but Could Be Faster""
4.5/5
What do you like best about Melio?

Melio is extremely easy to use, and I like that I can pay vendors even if they don't handle credit cards. The free ACH transfers are a big plus, and the interface is clean and minimal. It certainly makes it easier to deal with payments. Review collected by and hosted on G2.com.

What do you dislike about Melio?

At times, they take a long time to process a payment, which can be annoying if you're short on time. It would also be wonderful if they included more accounting tool integrations to make everything flow a little smoother. Review collected by and hosted on G2.com.

Response from Brianna Pedernera of Melio
Edit edit

Hi Ankit Thank you so much for the kind words! We're thrilled to hear that Melio is making payments easier for you, especially with the ability to pay vendors who don’t handle credit cards. The free ACH transfers and clean interface are definitely designed to simplify the process, so it's great to know you're finding them helpful. We truly appreciate your feedback and are so glad to be a part of your payment solution! Let us know if there’s anything else we can do to support you.

Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Exactly What I Need"
5/5
What do you like best about Melio?

It just works - as a solopreneur, it has made making payments to my contractors seemless and makes reporting so easy. Review collected by and hosted on G2.com.

What do you dislike about Melio?

It just works, I haven't had any issues. Review collected by and hosted on G2.com.

Cristian C.
CC
Cristian C.
Administrador
Small-Business (50 or fewer emp.)
"A simple and efficient way to manage business payments"
5/5
What do you like best about Melio?

Its user-friendly interface and the ability to pay vendors via ACH or credit card without requiring them to sign up make transactions seamless and efficient. Review collected by and hosted on G2.com.

What do you dislike about Melio?

The credit card payment processing fees can be high, which might not be ideal for businesses handling frequent large transactions. Review collected by and hosted on G2.com.

Response from Brianna Pedernera of Melio
Edit edit

Hi Cristian,

Thank you so much for the wonderful compliment! We're thrilled to hear that you’re enjoying the user-friendly interface and the seamless payment options for your vendors. We’re always striving to make transactions as easy and efficient as possible, so it's great to know we're hitting the mark. Your feedback means a lot to us—thanks for sharing your experience!

Take care, Team Melio

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Easy to use and makes it possible to pay with a credit card when you otherwise couldn't!"
5/5
What do you like best about Melio?

It's amazing to be able to use a credit card on business purchases that otherwise wouldn't usually accept credit cards. It's seamless, easy and has made a big difference for my business! Review collected by and hosted on G2.com.

What do you dislike about Melio?

It would be great if there was a personal option as well - I'd love to be able to also use Melio for personal expenses! Review collected by and hosted on G2.com.