Lauren T.
LT
Lauren T.
Small-Business (50 or fewer emp.)
"Melio has made my life so much easier!"
5/5
What do you like best about Melio?

Love that I can save vendor details for easy repeat payments Review collected by and hosted on G2.com.

What do you dislike about Melio?

Still no real criticism - I know the platform was recently purchased so I’ll be curious to see if anything changes and how. Review collected by and hosted on G2.com.

Response from Jhon G of Melio
Edit edit

Hi Lauren, thank you for sharing this review. We're happy to hear you find Melio useful and easy to use. We'll be sure to pass this feedback along to our team.

Best,

Team Melio

Jones M.
JM
Jones M.
Director
Small-Business (50 or fewer emp.)
"Melio Review"
5/5
What do you like best about Melio?

ACH transfers are no longer free, they introduced a small fee for each transfer now Review collected by and hosted on G2.com.

What do you dislike about Melio?

while Customer support is great, they are bit slow . Faster response to clients might improve our trust Review collected by and hosted on G2.com.

Response from Stevie U of Melio
Edit edit

Hi Jones, thank you for sharing your experience! It’s great to hear that Melio provides such flexibility in payment methods based on you and your vendor’s preferences. Additionally, the inclusion of free ACH transfers is a valuable benefit that can help save on transaction costs and payment processing times. We appreciate your input regarding our availability and understand the importance of expanding services to accommodate businesses in other countries. We'll be sure to pass your feedback along!

Best,

Team Melio

Rohit M.
RM
Rohit M.
Founder
Small-Business (50 or fewer emp.)
"Effortless Business Payments with Seamless Automation"
4/5
What do you like best about Melio?

Makes business payments very easy and smooth for us. Scheduling and automation helps a lot with smooth payment Review collected by and hosted on G2.com.

What do you dislike about Melio?

Need more accounting tools and need more phone friendly interface. Review collected by and hosted on G2.com.

Yusuf S.
YS
Yusuf S.
Web developer
Small-Business (50 or fewer emp.)
"Melio Simplifies My Business Payments"
4/5
What do you like best about Melio?

Melio's simplified our finances for me. I can easily pay bills and stay on top of our cash flow. It's really cut down on the stress of managing our business's money, and I appreciate how straightforward it is to use. Review collected by and hosted on G2.com.

What do you dislike about Melio?

Melio's payment processing can be a bit slow for my taste. It would be great if they could speed up the process, as it sometimes causes minor delays in our business operations. Review collected by and hosted on G2.com.

Response from Brianna Pedernera of Melio
Edit edit

Hi Yusuf,

Thanks for your amazing feedback! We're so glad that Melio is helping simplify your business payments—it’s exactly what we aim for! Thank you for sharing that, and we’re thrilled to be part of making your workflow easier and more efficient.

Take care,

Team Melio

Paul W.
PW
Paul W.
Member of the Board of Advisors
Small-Business (50 or fewer emp.)
"Simple process, saves significant costs and works like it should."
5/5
What do you like best about Melio?

Simple, save money, and easy to use. I recommend it to all of my clients. Review collected by and hosted on G2.com.

What do you dislike about Melio?

Nothing! The interface is easy to use. Branding would be good. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Melio Review"
5/5
What do you like best about Melio?

Helps me send a wire to my vendors while allowing me to use a credit card to give me more time to pay. Review collected by and hosted on G2.com.

What do you dislike about Melio?

Sometimes I deal with payment verification issues and it's hard to get a hold of a person to help fix it quickly. Review collected by and hosted on G2.com.

Response from Stevie U of Melio
Edit edit

Hi there, thank you for sharing your experience with us! We're happy to hear that you are enjoying our platform.

We will be sure to pass your feedback along!

All the best, Team Melio

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Honest and Simple Payment Experiences"
5/5
What do you like best about Melio?

The thing I like about Melio is that of its invoicing feature. It makes it easy to send invoices and get paid without with minimal humal effort.

Milo is simple to use, has ease of integration, implementation, and the whole interface just looks very clean. Everything feels smooth, and you don’t need to be a tech savy to figure all the thing out, yes, it's that easy and simple! The tool has good frequency of use with limited customer support. Review collected by and hosted on G2.com.

What do you dislike about Melio?

Even though Milo is simple to use, it also has some limitation. You experience a lot of troble by making a simple payment at times. So, I can’t imagine what would happen if one transact big money by mistake.

Also, sometimes, my invoices don’t show up when I need to send them, which is really frustrating. And finally, the customer support need to speed up their responses. Review collected by and hosted on G2.com.

Response from Brianna Pedernera of Melio
Edit edit

Hi Sanya,

Thank you for taking the time to share such detailed and thoughtful feedback! We're glad to hear that Melio’s invoicing capabilities, ease of use, and clean interface are helping streamline your payment processes and support your cash flow—especially with features like credit card payments to vendors who don’t typically accept them.

At the same time, we truly appreciate you highlighting the areas where your experience could be improved. We will be sure to relay your comments to the appropriate teams. If you have any additional thoughts or need further assistance, please don’t hesitate to reach out to us at reviews@melio.com.

Best,

Team Melio

Jaimin D.
JD
Jaimin D.
Digital Marketer
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Life in Accounting made easy, literally."
5/5
What do you like best about Melio?

Melio stands out for its seamless and intuitive payment experience, making it easy for businesses to pay vendors and manage cash flow without complications. Its flexibility in allowing payments via bank transfers, debit cards, or even credit cards—regardless of vendor preferences—is a major advantage. The platform’s free ACH transfers and smooth integration with accounting software like QuickBooks simplify financial management, while its scheduling feature ensures payments are never missed. With no mandatory subscription fees for core features, Melio provides an affordable yet powerful solution for small businesses looking to streamline their payment processes. Review collected by and hosted on G2.com.

What do you dislike about Melio?

While I appreciate Melio’s ease of use, there are a few things that frustrate me. The customer support can be slow, especially when dealing with more complicated issues, which can be frustrating when I need quick resolutions.

I’ve also experienced delays with ACH transfers, which can disrupt cash flow when payments take longer than expected. Another downside is the recent pricing changes—some features that used to be free now come with a cost, which feels a bit disappointing. Although Melio integrates well with QuickBooks, I’ve run into occasional syncing issues that require manual fixes. Despite these drawbacks, I still find it useful for managing payments. Review collected by and hosted on G2.com.

Response from Brianna Pedernera of Melio
Edit edit

Hi Jaimin, Thank you so much for your thoughtful and detailed feedback! It’s amazing to hear how much Melio has been able to help streamline your payment processes, from the seamless payment experience to the flexibility with payment options and integration with accounting software. We’re so glad the platform has been able to support your business in managing cash flow and simplifying payments!

At the same time, we really appreciate you sharing the areas where we can improve. These are definitely areas we want to improve on, and your feedback is invaluable in helping us get better. We’ll be sure to pass your concerns along to the appropriate teams as we work on improving the service.

Thank you again for taking the time to share your experience with us—it helps us keep improving. If there’s anything we can do to assist further, don’t hesitate to reach out!

Take care,

Team Melio

Fabray T.
FT
Fabray T.
O
Small-Business (50 or fewer emp.)
"Extended payment services!"
5/5
What do you like best about Melio?

The simplicity of the system to use your credit card to for business expenses. Review collected by and hosted on G2.com.

What do you dislike about Melio?

You can't delete transactions from your account. Review collected by and hosted on G2.com.

Response from Stevie U of Melio
Edit edit

Hi Fabray, thanks for sharing this five-star review with us! We're thrilled to hear that you find Melio an easy tool to use. Please note that in order to delete a transaction, you need to select the transaction in question and use the dropdown "Actions" menu. If you face any difficulties while deleting a transaction, please do not hesitate to contact us via email or Live Chat, Monday through Friday from 9 AM to 8 PM EST. Our support team is always ready to assist you!

Best,

Team Melio

PM
Pallavi M.
Research Analyst
Mid-Market (51-1000 emp.)
"Melio Simple way to pay Bills"
4.5/5
What do you like best about Melio?

Melio helps businesses pay their bills easily and on time it lets you send payments through bank transfers for free or use a credit card even if vendor doesn't accept cards you can schedule payments in advance keeping the cash flow under control vendors don't need to sign up, and all payments are safe and secure its a simple and cost effective way to manage business payments Review collected by and hosted on G2.com.

What do you dislike about Melio?

The least helpful aspect of Melio is, it has limited payment methods for receiving money Review collected by and hosted on G2.com.

Response from Stevie U of Melio
Edit edit

Hi Pallavi, thank you for your thoughtful review. We're thrilled to hear that Melio has made managing your business payments easier for you. We're always looking for ways to improve, and your input helps us enhance our services. If you have any specific suggestions or needs, feel free to share—we’d love to hear from you! Thanks for choosing Melio.

All the best, Team Melio