Cassandra E.
CE
Cassandra E.
C
Small-Business (50 or fewer emp.)
"Highly recommend"
5/5
What do you like best about Melio?

One thing I really appreciate about Melio is that ACH payments are completely free — it’s a rare and valuable feature for small businesses trying to manage cash flow. Recently, I’ve also noticed that the dashboard is more intuitive, and scheduling payments feels even smoother. It’s clear they’re continuously improving the user experience. Review collected by and hosted on G2.com.

What do you dislike about Melio?

While I really value Melio’s features, one limitation is that it’s restricted to business accounts only. It would be helpful to have more flexibility for freelancers or sole proprietors who might not have a formal business bank account but still need simple payment tools. Expanding access could make it even more inclusive and versatile. Review collected by and hosted on G2.com.

Response from Stevie U of Melio

Hi Cassandra,

Thank you so much for your thoughtful and detailed review! We're happy to hear that you're finding value in our product and that the recent dashboard improvements have enhanced your experience.

We also appreciate your sharing your perspective on account requirements. We understand how expanded access could benefit freelancers and sole proprietors, and we’ve shared this with our product team as we continue exploring ways to make Melio even more inclusive and flexible.

Thanks again for being a part of the Melio community!

All the best,

Team Melio

Mike P.
MP
Mike P.
COO
Small-Business (50 or fewer emp.)
"Affordable Payment Solution for Occasional Contractor Payments"
3.5/5
What do you like best about Melio?

It is an affordable way to make occasional contractor payments. I really like that it gives the receiver the option to choose between a check or a digital payment without me getting involved. Review collected by and hosted on G2.com.

What do you dislike about Melio?

I don't have any gripes. I only use it for a couple payments each month, so I'm not sure how affordable it would be compared to other options if I needed to use it more frequently. Review collected by and hosted on G2.com.

José Elson .
J
José Elson .
Software Enginner
Small-Business (50 or fewer emp.)
"Cutting-edge financial solution for modern businesses"
5/5
What do you like best about Melio?

Melio seamlessly integrates with various e-commerce, accounting, and banking platforms, facilitating financial transaction management and providing greater efficiency.

Melio has a clean, simple, and intuitive interface, allowing users of all levels to easily and quickly use the platform. Review collected by and hosted on G2.com.

What do you dislike about Melio?

More countries should know about Melio . Review collected by and hosted on G2.com.

Response from Stevie U of Melio

Hi Jose,

Thank you for your positive feedback! We’re thrilled to hear that Melio’s integration capabilities and user-friendly interface are enhancing your financial management experience. Making things easy and efficient for our users is our goal. If you ever have more feedback or questions, we’re here to help!

All the best,

Team Melio

Doug H.
DH
Doug H.
"Effortless Payments, Outstanding Value"
4.5/5
What do you like best about Melio?

I love how easy Melio is to set up and use. Its ability to automate the payment process has been a major time saver for me, especially with the automatic bill generation feature. Plus, the low cost of ACH payments makes it really cost-effective. Review collected by and hosted on G2.com.

What do you dislike about Melio?

I would love to have more of an API driven access with Melio, instead of just relying on emails. Currently, in order to set up vendors or conduct bill payments, I have to go manually through the dashboard. If there was an option to automate these processes via an API, it would greatly enhance efficiency. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Easy Clock-In and Handy Notes Feature"
5/5
What do you like best about Melio?

I like that it’s easy to clock in/out and that there is the ability to add notes Review collected by and hosted on G2.com.

What do you dislike about Melio?

I don’t like that it logs me out quite often and takes a while to be paid. Review collected by and hosted on G2.com.

Peter G.
PG
Peter G.
Freight Broker
Mid-Market (51-1000 emp.)
"Review of great Accounting software: Melio"
5/5
What do you like best about Melio?

I like this platform because of following multiple features:

1. Melio is very easy to use; even the non-accounts person like me(who is expert in sales) can easily maintain and track his payment status.

2. Melio is easy to implement: it provides verity of payment methods such as ACH

3. Great support available from customer support.

4. I use Melio at-least once a week daily to track and check payment status from my cx and to my drivers. Review collected by and hosted on G2.com.

What do you dislike about Melio?

Till date I did not find any thing that I do not like. so sorry for this. Review collected by and hosted on G2.com.

Response from Brianna Pedernera of Melio

Hi Peter,

Thank you so much for the amazing review! We’re thrilled that Melio is making your life easier and that you use it so often! We’re also pumped to hear our customer support team has been there for you — they’ll be so happy to know their hard work is appreciated.

Thanks again for sharing your experience.

Best,

Team Melio

Leo C.
LC
Leo C.
General Manager
Small-Business (50 or fewer emp.)
"Handy service"
3.5/5
What do you like best about Melio?

Melio is a handy platform that has definitely streamlined our bill pay process for a number of our vendors. The ability to email a photo of an invoice and have the data import is great. They continue to release updates that makes the platform better. Review collected by and hosted on G2.com.

What do you dislike about Melio?

There are just a few small bugs that are annoying, but don't really affect the overall functionality. I've reported them to Melio and hope to see them fixed in the future. Review collected by and hosted on G2.com.

Response from Jhon G of Melio

Hi Leo, thank you for sharing this review. We're glad to hear Melio has streamlined your bill pay process. We'll be sure to pass this feedback along to our team.

Best,

Team Melio

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Great experience!"
4.5/5
What do you like best about Melio?

Melio makes payments incredibly simple and intuitive. The interface is clean, easy to use, and even non-accounting staff can manage payments without trouble. I like that ACH transfers are free (a big win for small businesses), and the flexibility to pay vendors via bank transfer or credit card—even when they only accept checks—is very convenient. The QuickBooks integration is seamless and saves a lot of time. I also appreciate the ability to snap or email invoices and have them automatically imported into the system.

Do you want me to make a shorter version too (like a 2–3 sentence review) in case the survey asks for something brief? Review collected by and hosted on G2.com.

What do you dislike about Melio?

Customer support can be slow to respond, especially for more complex issues. Reporting and analytics features are limited, and it would be helpful to have more detailed insights directly in the platform. Sometimes payments take longer than expected to process, which can be stressful when timing is critical. Melio also isn’t a full accounting platform—you still need other tools for things like tax management or financial reporting. Lastly, a few technical glitches (like syncing issues or vendor linking) can interrupt workflow. Review collected by and hosted on G2.com.

JS
James S.
"Seamless Vendor Payments with Melio, Needs QuickBooks Desktop Integration"
5/5
What do you like best about Melio?

I love the convenience Melio offers, eliminating the need for writing and mailing checks. I really appreciate how quick and easy it is to send ACH payments, and how it allows me to keep track of payments and integrate seamlessly with QuickBooks. I also value the feature that lets my contractors or vendors choose to speed up ACH transactions, ensuring they receive funds faster. Review collected by and hosted on G2.com.

What do you dislike about Melio?

I would like it to have an integration with QuickBooks desktop. Review collected by and hosted on G2.com.

Verified User in Consulting
EC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Does ACH vendor payments well"
4/5
What do you like best about Melio?

Melio is a very good, mostly single use tool. It pays people electronically even if they are quite low tech. It is more reliable than bank "bill pay" because it invites recipients of funds to provide their banking information so that they can receive the payments directly in their bank account. Lower cost than paying by credit card, more secure than paper checks. Review collected by and hosted on G2.com.

What do you dislike about Melio?

Melio should do 1099-NEC and other year-end financial reporting. But it doesn't - remember it is mostly a single use tool and doesn't do more than that one thing. If this is your one thing, give it a try. Review collected by and hosted on G2.com.

Response from Stevie U of Melio

Hi there, thanks for sharing this review with us! We're happy to hear that Melio made making ACH payments a breeze. While we do not issue 1099 forms, we do offer a downloadable CSV file for all payments to view, classify, and export data with ease! Check out our help center for more details: https://melio.zendesk.com/hc/en-us/articles/4418678499612-Can-Melio-help-with-my-annual-tax-report

Best,

Team Melio