--- title: Mekari Qontak Reviews meta_title: 'Mekari Qontak Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 32 reviews by the users' company size, role or industry to find out how Mekari Qontak works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 32 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Mekari Qontak Reviews **Vendor:** Mekari **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.7/5.0 **Total Reviews:** 32 ## About Mekari Qontak Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology. ## Mekari Qontak Pros & Cons **What users like:** - Users appreciate the **ease of use** in Mekari Qontak, thanks to its friendly UI/UX for effective conversations. (7 reviews) - Users find the **seamless integration** of Mekari Qontak with WhatsApp API enhances customer interaction and workflow efficiency. (4 reviews) - Users appreciate the **user-friendly interface** of Mekari Qontak, making chat and marketing management effortless and efficient. (4 reviews) - Users commend the **responsive and dependable customer support** of Mekari Qontak, ensuring smooth operations during onboarding and beyond. (3 reviews) - Users appreciate the **intuitive interface** of Mekari Qontak, which simplifies remote work and enhances customer interaction. (3 reviews) - User-Friendly (3 reviews) - Customer Experience (2 reviews) - Easy Access (2 reviews) - Users appreciate the **easy implementation** of Mekari Qontak, facilitating a smooth setup and efficient marketing management. (2 reviews) - Users value the **efficiency** of Mekari Qontak, enjoying streamlined broadcasts and responsive customer interaction. (2 reviews) **What users dislike:** - Users find the **complex setup** of advanced custom reports takes time, though they deliver actionable insights. (1 reviews) - Users often face **connectivity issues** with Mekari Qontak, leading to performance declines and inactive status on devices. (1 reviews) - Users find that **expertise is required** for configuring advanced reports in Mekari Qontak, but appreciate the actionable insights. (1 reviews) - Users note the **incomplete information** in reporting and analytics, hindering effective campaign performance measurement. (1 reviews) - Users face **integration issues** with Mekari Qontak, limiting WhatsApp Business use exclusively to its platform. (1 reviews) - Users find the **learning curve challenging** , needing to adapt to frequent updates, though support helps ease the transition. (1 reviews) - Limited Customization (1 reviews) - Users believe the **limited reporting** in Mekari Qontak hinders their ability to fully analyze campaign performance. (1 reviews) - Missing Features (1 reviews) - Sync Issues (1 reviews) ## Mekari Qontak Discussions - [What is Qontak by Mekari used for?](https://www.g2.com/discussions/what-is-qontak-by-mekari-used-for) - 1 comment - [View Mekari Qontak pricing details and edition comparison](https://www.g2.com/products/mekari-qontak/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+01%3A42%3A37+-0500&secure%5Bsession_id%5D=58540c9c-2752-494d-8171-17cb241d377b&secure%5Btoken%5D=373a3937af89057f315ca99dc20b1a44f3cb443fcf351247bbb5e1ad330ff82b&format=llm_user) ## Mekari Qontak Integrations - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews) - [Next.js](https://www.g2.com/products/next-js/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) ## Mekari Qontak Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Lead Management - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting** - Reports & Analytics - Data Transfer Tools **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Omnichannel Features ** - Retail Management - POS Integration - Social Media Integration - Customer Service Integration - Marketing Tools - E-commerce Integration - ERP Integration **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Mekari Qontak Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,687 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,299 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,840 reviews)