Ease of use and functionality plus great support Review collected by and hosted on G2.com.

Pricing is always a consideration. Others that Peer to the local RS. Review collected by and hosted on G2.com.

The support. The WebUI is great and the map is pretty, but the support is just amazing. They have gone above and beyond helping with issues that aren't on their side, just making sure we succeed. Review collected by and hosted on G2.com.

So far, we don't have any complaints. We are a happy customer. Review collected by and hosted on G2.com.

We’ve been working with Megaport to simplify and scale our global network connectivity, and the experience has been excellent. Their on-demand Network-as-a-Service model has given us the flexibility to connect to multiple cloud providers and data centres within minutes, without the complexity of traditional networking.

The platform is intuitive, provisioning is fast, and their customer support is responsive and technically capable. The scalability and predictable pricing have made it easier to manage multi-cloud workloads efficiently.

Overall, Megaport has been a strong technology partner — reliable, innovative, and committed to continuous improvement. Review collected by and hosted on G2.com.

Not much that I dislike about Megaport at the moment, managing multiple services or viewing historical metrics can be improved. Review collected by and hosted on G2.com.

Megaport has been an excellent solution provider for our connectivity needs.

Their documentation is clear and easy to follow - every time I needed to provision another circuit through their software defined network portal, the step-by-step guidance was spot on. The contract term are also highly flexible, which makes scaling up or down convenient. On top of that, the pricing is reasonable and aligns well with the value provided. Review collected by and hosted on G2.com.

Not what I am aware of, nothing I don't like at this stage. Review collected by and hosted on G2.com.

User portal interface is very easy to navigate and use. It is very intuitive. The dashboard gives you a quick overview of what is up and connected.

Deployment of services is very quick and simple with a few clicks. Review collected by and hosted on G2.com.

Cant export the looking glass info to excel rather than copy paste. Not able to set alerting on individual services rather than global. Review collected by and hosted on G2.com.

The thing I like best about Megaport is the convenience their products provide. Not having to go through a million sales hoops to be able to order point to point VXCs, IX, or Internet is a game changer. Review collected by and hosted on G2.com.

Pricing on point to point VXCs is pretty high if you look at it from a cost per Mbit point of view compared to other options on the free market. Review collected by and hosted on G2.com.

The platform offers straightforward and flexible ways to deploy new services to additional sites and to the cloud. Adjusting circuit bandwidth is also simple, whether you need to increase or decrease it as requirements change. Review collected by and hosted on G2.com.

The provisioning process may be somewhat less efficient when there is a private cross-connect between Megaport and the end user but that's not necessarily a Megaport only issue. Review collected by and hosted on G2.com.

What I like best about Megaport is how easy it makes connecting everything together Review collected by and hosted on G2.com.

What I dislike is that the pricing can feel a bit unpredictable at times—especially when scaling bandwidth up and down. It’s not a dealbreaker, but it does mean I have to keep an extra eye on costs. Review collected by and hosted on G2.com.

Our company was using Megaport products for 5 years. I was one of the technical leads who was involved in practical configuration and management of the product. There are several aspects that I would like to highlight based on my experience:

1. Documentation and step-by-step guides are very well formed and include examples for almost all possible cases. This way, it was very easy to configure the product. That's very handy because configuring such connections is not something you do very often.

2. Very robust product. If implemented in redundant manner according to best practices and recommendations, it provides outstanding service. During all years we used VXC for our cloud connection, there was not a single incident to it.

3. Also, I found very helpful that all upcoming changes can be tested and verified in Megaport's staging portal without risking production environment.

4. Our organisation's current focus is Infrastructure as a Code. Megaport support for APIs was very handy here.

5. Customer service and help - I experienced that on several engagements.

Overall, I have very positive experience working with Megaport as a partner company, and I have enjoyed using their products. Review collected by and hosted on G2.com.

Don't have anything to say here. During all our engagement Megaport has provided the service on the level they promised to deliver. Not a single SLA breach. Review collected by and hosted on G2.com.

The ease of use of the portal. It is highly convenient to navigate, turn up/down the services and get specific details about your ISP circuits or cloud connections. A great set of offerings. Review collected by and hosted on G2.com.

A little more troubleshooting tools for the customer would be great so that we can self-serve our needs instead of pinging or calling Megaport support. Review collected by and hosted on G2.com.