Runmin L.
RL
Runmin L.
Sr Infrastructure Technical Lead - Cloud Network
Enterprise (> 1000 emp.)
"Seamless and User-Friendly Connectivity with Megaport"
4/5
What do you like best about Megaport?

Megaport stands out for its exceptional ease of use and straightforward implementation, making it a good choice for organizations level deployment.

The intuitive self-service portal allows users to set up and manage connections in just a few clicks—no lengthy provisioning processes, no complex configurations. Whether connecting to public cloud providers, data centers, or network services, the process is streamlined and accessible even to teams without deep networking expertise. Review collected by and hosted on G2.com.

What do you dislike about Megaport?

No native alerting solution for port/vxc utilisation Review collected by and hosted on G2.com.

Matt A.
MA
Matt A.
Senior Network Engineer
Mid-Market (51-1000 emp.)
"The most boring service you can buy"
5/5
What do you like best about Megaport?

Boring? Who wants the excitement of your global network melting down anyway, just like your home internet the more boring your services are the better job the provider is doing

Datacenter neutral, blue/red zones, elastic billing, L2/L3 design options, terraform module and customer centric team that helps you stay unblocked and it all "just works" Review collected by and hosted on G2.com.

What do you dislike about Megaport?

A little extra reach in those developing markets and further out places might round out the offering nicely. Review collected by and hosted on G2.com.

Tobias B.
TB
Tobias B.
Lead Platform Engineer
Mid-Market (51-1000 emp.)
"Great collaboration and easy of use"
4/5
What do you like best about Megaport?

I have been really happy working together with Megaport over these last few years. They listen to our feedback and have a great communication with us.

The webui is easy to use and the speed at which we can set up new links has been great. Review collected by and hosted on G2.com.

What do you dislike about Megaport?

We are expanding and have noticed that the reach in Asia and India is a bit limited. Review collected by and hosted on G2.com.

Response from Christina Sparks of Megaport

Thank you for the thoughtful feedback! We're so glad to hear that you've had a positive experience working with Megaport and that the web UI and setup speed are meeting your expectations.

We appreciate you highlighting the opportunity for growth in Asia and India. We will certainly share this with our procurement team. Please expect communication from your account team as well to review any specific sites and how we can best support your expansion plans.

Verified User in Media Production
AM
Verified User in Media Production
Mid-Market (51-1000 emp.)
"Simple and cost effective"
5/5
What do you like best about Megaport?

Ease of use, and the reach. All major datacenters in the world is connected. We can literally build networks all over the globe in minutes at a fraction of the cost without any committments. Review collected by and hosted on G2.com.

What do you dislike about Megaport?

Cost of connecting Australia is quite expensive. However all communications to Australia is expensive so it's not only them. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Effortless Cloud Connectivity with Megaport"
5/5
What do you like best about Megaport?

We've been using Megaport as our cloud connectivity broker, and the experience has been outstanding. The platform is incredibly intuitive, making it easy to establish secure, high-performance connections to both SaaS and cloud providers in just a few clicks. It has significantly streamlined our network architecture and improved our agility. I’d highly recommend Megaport to any team looking for a reliable and user-friendly solution for cloud interconnectivity. Review collected by and hosted on G2.com.

What do you dislike about Megaport?

The lock-in contracts around Virtual Cross Connects (VXCs) can be limiting. The inability to easily scale VXCs up or down without being tied to fixed terms reduces flexibility, especially for dynamic workloads or short-term projects. More scalable, usage-based options would make the platform even more powerful. Review collected by and hosted on G2.com.

JW
Jordan W.
Global commodity manager
Mid-Market (51-1000 emp.)
"Great customer service"
5/5
What do you like best about Megaport?

Their account management team is extremely helpful in finding a solution that suits our organization. We can always rely on them, no matter the situation. Review collected by and hosted on G2.com.

What do you dislike about Megaport?

Missing some service availability at some specific Data Centers, but we always figure out a work around together. Review collected by and hosted on G2.com.

Response from Christina Sparks of Megaport

We love hearing feedback like this, Jordan! Thank you for taking the time to share your positive experience with Megaport and our account management team.

We also appreciate your valuable feedback regarding service availability at some data centers. We just enabled our 950th Megaport location, but we are always looking for more opportunities to expand and meet our customers' evolving needs. If you could please send us any specific sites you have in mind via the 'Send Feedback' feature in the Megaport Portal, we would love to share them with our Deployment team for review.

DR
Dasith R.
Infrastructure Lead Engineer
Mid-Market (51-1000 emp.)
"A reliable, 'set-and-forget' infrastructure"
5/5
What do you like best about Megaport?

Scaling up capabilities is straightforward—simply log into the admin portal and make the necessary adjustments, without needing to involve the support team. Honestly, In the past three years of working with Megaport, I have encountered no outages or service disruption to our business. Review collected by and hosted on G2.com.

What do you dislike about Megaport?

Nothing about the products we utilize from Megaport. Review collected by and hosted on G2.com.

Verified User in Consumer Services
EC
Verified User in Consumer Services
Enterprise (> 1000 emp.)
"On-Premise to GCP Migration"
5/5
What do you like best about Megaport?

We used Megaport to connect our data center to Google Cloud Platform (GCP), and it made a huge difference in our migration process. The setup was quick and easy, and we were up and running in no time.

One of the best features is how easy it is to adjust bandwidth. We could increase it during busy migration periods, then lower it when things settled down—saving both time and money.

Megaport gave us a fast, flexible, and reliable connection to GCP. It helped us move faster and simplified what could have been a complicated process.

Highly recommend it for anyone moving to the cloud or working in a hybrid setup. Review collected by and hosted on G2.com.

What do you dislike about Megaport?

It would be helpful to have the option to split charges across multiple purchase orders (POs) instead of being limited to just one. The current setup has caused some challenges with our internal finance process, especially when managing budgets across different departments or projects. Review collected by and hosted on G2.com.

Response from Christina Sparks of Megaport

Thank you for sharing your positive experience, we truly appreciate you taking the time to leave us this review! We're delighted to hear that Megaport simplified your on-premise to Google Cloud Platform migration, providing the speed and flexibility you needed. It's great to know that the ease of adjusting bandwidth made such a significant difference for you.

Regarding your feedback about splitting charges across multiple purchase orders: While you are only able to assign a single Purchase Order Number to appear on the header of invoices related to its market, we do provide the option to add a Service Level Reference to your Megaport service to specify a unique identifying number to be used for billing purposes, such as a cost center number, unique customer ID, or purchase order number. The service level reference number appears for each service under the Product section of the invoice.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Exceptional Service with Global Reach and Customer-Focused Innovation"
5/5
What do you like best about Megaport?

Ease of use, constantly evolving to improve customer experience. Always willing to listen to the customer and action their wants/needs. Very professional and reliable. Exceptional global reach. Review collected by and hosted on G2.com.

What do you dislike about Megaport?

Nothing to add about what I dislike with Megaport Review collected by and hosted on G2.com.

Toni P.
TP
Toni P.
Head of Platforms
Mid-Market (51-1000 emp.)
"Reliable & Seamless Connectivity: 3 Years with Megaport"
5/5
What do you like best about Megaport?

Zero incidents and nice control with dashboards. During implementation we received all the required technical support. It has been hassle free 3 years with connections. Review collected by and hosted on G2.com.

What do you dislike about Megaport?

There is no complaints from our side. Everything has been working. Review collected by and hosted on G2.com.