![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting")
US

Verified User in Staffing and Recruiting

Small-Business (50 or fewer emp.)

9/16/2024

"Very Frustrating Experience with Video Retention and Slow Support"

0/5

What do you like best about MeetGeek?

After my experience, I cannot say that there's something that is worth being liked as there are other software that give better experience and support. Review collected by and hosted on G2.com.

What do you dislike about MeetGeek?

I've been using MeetGeek for several months on the Pro plan, which includes six months of video storage. However, I recently discovered that some of my recorded meetings from July were removed due to "automated retention." This was incredibly frustrating, as these recordings should have been stored for the full six-month period.

When I contacted the support team to resolve the issue, the response was slow and unclear. Despite providing proof that the recordings were from my account and not shared by others, I encountered delays and confusion. Many of my videos were deleted, contrary to the claim that the retention period is six months. This has been a very disappointing experience, wasting both my time and resources. Review collected by and hosted on G2.com.

What problems is MeetGeek solving and how is that benefiting you?

It ddid not help me. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

See what 489 reviewers think of MeetGeek

4.6 out of 5 · Verified reviews from real users

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