Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Worst customer service I have ever received online in 23 years."
0/5
What do you like best about Meet Alfred?

Might be useful for managing my Linked contacts. Review collected by and hosted on G2.com.

What do you dislike about Meet Alfred?

Support asking me to login to change my email address despite the fact I can't reset my password! Review collected by and hosted on G2.com.

Response from Jessika Varela of Meet Alfred
Edit edit

Hey there,

I'm sorry to hear that you experienced some inconvenience while using our platform. I'm happy to let you know that we've made significant improvements since then. We are proud to maintain an average 97% customer satisfaction rate now and continuously strive to enhance our services and ensure a seamless experience for all our users.

Regarding your specific issue with changing your email address and password reset, we understand the frustration you experienced. We've since addressed these issues and implemented solutions to streamline the login and account recovery processes.

We value your feedback, and I would like to personally offer you a 14-day free trial to give MeetAlfred another chance. If you're open to it, please feel free to contact me at jessika@meetalfred.com, and we'll be happy to assist you in setting up your trial account.

Thank you again for your honest review, and we look forward to the opportunity to serve you better.

Warm regards,

Jessika

Head of Operations

Meetalfred.com

Cláudia G.
CG
Cláudia G.
M
Small-Business (50 or fewer emp.)
"Terrible customer support!"
0/5
What do you like best about Meet Alfred?

It had good integration with LinkedIn (which is what it is designed for) Review collected by and hosted on G2.com.

What do you dislike about Meet Alfred?

Terrible customer experience. When service stops working for a couple of days, refuse to compensate the customer and immediately refer to T&C where it says that they are not required to compensate the customer. It seems like their view is "The customer has the right to pay and will be lucky if the service works". For a productivity tool I'd expect much more than that. I ended up with the feeling that I spent more time managing the tool than if I had to perform the work manually on LinkedIn. Review collected by and hosted on G2.com.

Response from Jessika Varela of Meet Alfred
Edit edit

Hey Claudia,

I'm sorry to hear that you experienced some inconvenience while using our platform. I'm happy to let you know that we've made significant improvements since then. We are proud to maintain an average 97% customer satisfaction rate now and continuously strive to enhance our services and ensure a seamless experience for all our users.

I would like to personally offer you a 14-day free trial to give MeetAlfred another chance. If you're open to it, please feel free to contact me at jessika@meetalfred.com, and we'll be happy to assist you in setting up your trial account.

Thank you again for your honest review, and we look forward to the opportunity to serve you better.

Warm regards,

Jessika

Head of Operations

Meetalfred.com

Verified User in Human Resources
UH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"Best LinkedIn Prospecting Tool I've used"
4.5/5
What do you like best about Meet Alfred?

The simplicity of this tool is fantastic Review collected by and hosted on G2.com.

What do you dislike about Meet Alfred?

The UI / UX can have some additions rest it's fine Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great !"
5/5
What do you like best about Meet Alfred?

The integrations are amazing, I would recommend using MeetAlfred.com ! Review collected by and hosted on G2.com.

What do you dislike about Meet Alfred?

There is nothing that I could complain about this software Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Fantastic tool for conducting Outreach Campaigns!"
3.5/5
What do you like best about Meet Alfred?

It works totally on autopilot mode, especially for sending personalized messages on LinkedIn. And it helps in generating rich and qualified business leads in comparison to some other similar tools available. Review collected by and hosted on G2.com.

What do you dislike about Meet Alfred?

Sometimes, the sequence gets stopped abruptly in between due to some sync error with the accounts. So, one needs to keep an eye constantly to monitor if all the campaigns are running properly or not. Review collected by and hosted on G2.com.

Varun P.
VP
Varun P.
M
Mid-Market (51-1000 emp.)
"Good automation tool"
4/5
What do you like best about Meet Alfred?

Ability to scale outreach and increase conversions in linkedin Review collected by and hosted on G2.com.

What do you dislike about Meet Alfred?

UX / UI isn't great, and there are often bugs with the campaigns running in the background Review collected by and hosted on G2.com.

Olga B.
OB
Olga B.
Head of Customer Success
Small-Business (50 or fewer emp.)
"Linkedin outreach automated and made so easy for me and my team"
5/5
What do you like best about Meet Alfred?

Comparing to most of the apps for Linkedin outreach automation that I've seen, Alfred has the most pleasant and intuitive interface. Their support team is also very helpful when something is not clear. The system itself works smooth and exactly the way it should work. I must add that most of the competitors were "buggy" when I was comparing tools. That's why I finally chose Alfred for my team. Review collected by and hosted on G2.com.

What do you dislike about Meet Alfred?

Can't see the detailed setting of my team members campaigns. Review collected by and hosted on G2.com.