Verified User in Real Estate
CR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Great system and user friendly!"
5/5
What do you like best about Meet Alfred?

Good Customer Service and user friendly ! Review collected by and hosted on G2.com.

What do you dislike about Meet Alfred?

If you can increase the amount of working hours, would be nice Review collected by and hosted on G2.com.

Staci C.
SC
Staci C.
Owner
Small-Business (50 or fewer emp.)
"Horrible platform and even worst customer service."
0/5
What do you like best about Meet Alfred?

LinkedIn outreach at scale using multi-touch options. Review collected by and hosted on G2.com.

What do you dislike about Meet Alfred?

MeetAlred disconnects profiles every 5 mintues this has great affected our sales and marketing efforts. We cannot get a hold of anyone. There is no contact information. When we finally did they ignored us and just said it's a known problem. We asked for a refund due to the fact their platform isn't working and no one responds. The platform needs better customer service and should make people pay for services that their platform cannot support. Review collected by and hosted on G2.com.

Response from Jessika Varela of Meet Alfred

Hi Staci,

We understand that you faced some challenges with intermittent LinkedIn disconnections. These issues are usually caused by updates in LinkedIn's policies or technical infrastructure, which are beyond our control.

Nonetheless, our technical team has worked hard to overcome this disconnection issue, and we are happy to inform you that our service has been stable since February, which ensures a smoother experience for you.

We understand that such challenges can be frustrating, and we are committed to continuously updating our platform to keep pace with LinkedIn's changes. Our platform offers a comprehensive multichannel solution that provides various outreach options to mitigate the impact of issues on any one platform. We believe that relying on a single platform like LinkedIn can be unpredictable, which is why we offer our customers a range of options to execute effective communication strategies.

At Meetalfred.com, we have always been at the forefront of LinkedIn automation tools, thanks to our seasoned engineering team that has adeptly navigated the evolving landscape over the years.

I understand that your recent experience may not have met the high standard of service we aim to provide. As a gesture of our commitment to your satisfaction, I would like to offer you an extended trial period to explore our platform more thoroughly. If you are interested in this opportunity, feel free to contact me directly at jessika@meetalfred.com for more details.

Best regards,

Jessika Varela

Head of Operations

Meetalfred.com

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"FAKE promises - Stay away!"
0/5
What do you like best about Meet Alfred?

Nothing

They are ripping people off

Do not trust them! Review collected by and hosted on G2.com.

What do you dislike about Meet Alfred?

- Fake promises

- Constant bugs for weeks

- They solve an issue but then another arises

- Horrible customer and tech support

- The owner, Martin Martinez, does not dare the be on the linkedin page of meetalfred.com

- This company is a joke! Review collected by and hosted on G2.com.

Response from Jessika Varela of Meet Alfred

Hey there,

Thank you so much for sharing your feedback with us. We are sorry to hear about your disappointing experience with our services.

To address your concerns more effectively, we would appreciate it if you could share additional details about the specific issues you encountered and where you feel misled. We pride ourselves on transparency, and all information about our services is listed on our website.

I would like to hear more about your experience and work with you to resolve any issues you have encountered. Please feel free to contact me directly at jessika@meetalfred.com.

Thank you again for bringing this to our attention. We look forward to the opportunity to improve your experience with MeetAlfred.com.

Best regards,

Jessika Varela

Head of Operations

MeetAlfred.com

Amanda S.
AS
Amanda S.
Operations Manager
Small-Business (50 or fewer emp.)
"Helpful tool for lead generation, recruiting, and automating the process"
4/5
What do you like best about Meet Alfred?

MeetAlfred is an easy-to-use tool to help find leads or potential employees on Linkedin. You can search by term or paste a search url from Linkedin to help find people and then set up sequences for reaching out and following up. Review collected by and hosted on G2.com.

What do you dislike about Meet Alfred?

For smaller companies it can be a bit costly to use, especially if you need it for multiple users Review collected by and hosted on G2.com.

CS
Christoph S.
Mid-Market (51-1000 emp.)
"Misleading customers"
1/5
What do you like best about Meet Alfred?

Functionality and service was pretty good up to a point. Review collected by and hosted on G2.com.

What do you dislike about Meet Alfred?

After paying for the personal plan, basic functionality is missing. Nowhere was this noted before. Customer service suggestion was to pay for a more expensive plan. Instead, I canceled my subsciption of course. Review collected by and hosted on G2.com.

Response from Jessika Varela of Meet Alfred

Hey Christoph,

Thank you for taking the time to share your experience with us. I'm sorry to hear that we didn't meet your expectations, and I'd like to help clarify any confusion or frustration you may have experienced.

Firstly, I want to reassure you that we take your feedback seriously, and we're committed to ensuring clarity and transparency in our offerings. We provide a comprehensive comparison table on our website that outlines the features and functionalities of each plan, including the Personal Plan. You can view the comparison table here: meetalfred.com/pricing.

I'm sorry that you felt that the suggested solution from our customer service team didn't meet your needs. We always strive to provide helpful and responsive support to all our users, and your feedback will be used to improve our service going forward.

If you have any further questions or concerns, please don't hesitate to contact me directly at jessika@meetalfred.com. We value your input and would appreciate the opportunity to address any remaining issues.

Once again, thank you for bringing this to our attention, and I hope we can regain your trust in the future.

Best regards,

Jessika

Head of Operations

MeetAlfred.com

Verified User in Human Resources
UH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"Fake reviews & horrible customer support"
0/5
What do you like best about Meet Alfred?

This tool promised a lot but did not deliver on any promises except for increasing connections. Has huge problems with getting your account suspended even after following the process they recommend. For those that are wondering, it's most likely a robotic process automation tool on the back end, hence why you can't use SSO as a login which presents a huge security risk. Review collected by and hosted on G2.com.

What do you dislike about Meet Alfred?

Rubbish customer support and an ineffective tool if you want to go past a small number of account connections each day. It's clearly an RPA solution in the back end as you can't use SSO as a login. HUGE security risk.

LinkedIn can clearly detect when this tool is used as it blocks you for days when you have no campaigns set up and no activity on LinkedIn on other devices.

Followed warm-up protocol provided by MeetAlfred and it worked for a week and then I had consistent problems. When trying to cancel my account and get a refund the usual horrible customer service insued.

Use another tool or just do this by hand through sales navigator. Review collected by and hosted on G2.com.

Response from Jessika Varela of Meet Alfred

Hey there,

Thank you so much for taking the time to share your experience with MeetAlfred.com. We're sorry to hear that you didn't have the experience you expected.

We are sorry for any issues you might have faced with our customer support team. We know how important it is to have a reliable support team, and we strive to provide prompt and helpful support to all our users. We take pride in offering 24/7 customer support with an average customer satisfaction score of 97%, and we're sorry that we didn't meet your expectations.

Regarding your security concerns, we want to emphasize our unwavering commitment to safeguarding our users' data. Our platform is meticulously crafted with robust security measures aimed at fortifying user information against potential threats. It's important to note that while using any form of automation tool entails certain inherent risks, we endeavor to minimize these risks through stringent security protocols. Additionally, we offer all users access to comprehensive best practices to further enhance their security measures.

When it comes to a warm-up protocol, although we have default daily limits in place that serve as a warm-up period, we value your input and will consider it to improve our onboarding process for users in the future.

If you have any further questions or concerns, please don't hesitate to reach out to me directly at jessika@meetalfred.com.

Best regards,

Jessika

Head of Operations

MeetAlfred.com

Charles P.
CP
Charles P.
Venture Scout Program Director - Head of Partnerships
Small-Business (50 or fewer emp.)
"Great tool to run guided-automated lead gen campaigns across multiple channels"
5/5
What do you like best about Meet Alfred?

The best part about MeetAlfred for me is that I can make sure that I will have a base number of calls on any set week without us having to hire a SDR. It allows me to have a steady stream of leads to answer to, and is a huge help to grow my LinkedIn network with exactly the right audience. Review collected by and hosted on G2.com.

What do you dislike about Meet Alfred?

It can be a little bit challenging at first to master, but their customer service provides great help. Review collected by and hosted on G2.com.

RR
Ravishankar R.
Founder
Small-Business (50 or fewer emp.)
"Unreliable LinkedIn Automation Tool and Unprofessional Service"
0/5
What do you like best about Meet Alfred?

I initially liked the options available to filter down to specific geographies. It has been a few months since I have been using MeetAlfred but that option is already gone. Review collected by and hosted on G2.com.

What do you dislike about Meet Alfred?

MeetAlfred is definitely not ready for professional usage with several bugs and features getting removed. Probably the most unprofessional service from any team I have seen so far. Doesn't appear to be a professionally run organization. Review collected by and hosted on G2.com.

Response from Jessika Varela of Meet Alfred

Hi Ravishankar,

Thank you for taking the time to share your feedback.

We understand that the temporary disablement of the filter for specific geographies may have caused some inconvenience, and we're so sorry for that. The filter had been temporarily disabled for necessary maintenance.

We are committed to providing reliable and professional services to our customers, and we take all feedback seriously. We have been providing LinkedIn automation services since 2017 and are proud to be recognized as one of the pioneers in our industry. If you are willing, I would be happy to personally assist you in resolving any outstanding issues.

Please feel free to contact me directly at jessika@meetalfred.com, and I will do my best to help you.

Best regards,

Jessika

Head of Operations

Meetalfred.com

Chetan K.
CK
Chetan K.
Business Development Specialist
Mid-Market (51-1000 emp.)
"Meet Alfred"
3.5/5
What do you like best about Meet Alfred?

Meet Alfred is a tool used for LinkedIn automation. We can run campaigns for sending requests, inmails, messages. Also, we can set automated messages for congratulating people on their success, birthdays, and new opportunity in jobs. you can see the statistics of the requests and messages you sent. Review collected by and hosted on G2.com.

What do you dislike about Meet Alfred?

It is complex software to use. Linkedin restricts your account because of this tool. You have to maintain an excel sheet of people's LinkedIn accounts for sending new connections. As LinkedIn has restricted the weekly connection request to 100 so the use of Alfred can lead your LinkedIn account to block. Also, the number of profile visit increases due to this tool. Review collected by and hosted on G2.com.

Akash I.
AI
Akash I.
Product Marketing Manager
Small-Business (50 or fewer emp.)
"Gives you one more day in a week"
4/5
What do you like best about Meet Alfred?

Seamless and robust platform

Flexibility and multiple options to run campaigns.

UIUX is next level. Review collected by and hosted on G2.com.

What do you dislike about Meet Alfred?

country-wise filters are not there in linkedin search campeigns Review collected by and hosted on G2.com.