Michele S.
MS
Michele S.
Mid-Market (51-1000 emp.)
"Good content, a little dated navigation"
4/5
What do you like best about MedTrainer?

Content is good and thorough, easy to navigate; I like the feature allowing us to create our own training modules from Powerpoints or other existing content. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

Support can be slow in responding; sometimes the content is not "leveled" for the audience - meaning too detailed for some roles. Reporting is not strong suit. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Platform is very fairly easy to use"
4/5
What do you like best about MedTrainer?

You are able to have your employees stay up to date on compliance training. Plus it's very easy to assign and add new employees to the dashboard. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

What I dislike the most is that you must keep sending employees reminders to complete their tasks. I'm sure there is a way to send reminders to their supervisors only, but I haven't figured that part out. I would recommend that medtrainer put out or allow their clients to access a video library for training on adding futures or just general use. Review collected by and hosted on G2.com.

KD
Ken D.
Mid-Market (51-1000 emp.)
"Great product that solves problems for us."
5/5
What do you like best about MedTrainer?

All of our training is stored in one location. Lots of automation that ensures education and licensing stays current. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

Occasionally response time can be an issue. However, when researching it was more of a network issue than a MedTrainer issue. Review collected by and hosted on G2.com.

Karla T.
KT
Karla T.
Small-Business (50 or fewer emp.)
"Our office experience"
4.5/5
What do you like best about MedTrainer?

The modules are very complete and the test are challenging. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

We have had good experiences so far. At one point we had a billing issue and thankfully we were able to fix it. Review collected by and hosted on G2.com.

Amy K.
AK
Amy K.
Mid-Market (51-1000 emp.)
"Medtrainer experience"
5/5
What do you like best about MedTrainer?

The ability to quickly dessiminate policies and have staff acknowledge receipt. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

I have no complaints at present. We probably could use some optimization to make sure we are utilizing all of the features as it has been a while, but no complaints. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Best In The Business!"
5/5
What do you like best about MedTrainer?

MedTrainer allows me to customize training/learning to an individual or assign multiple courses to a group. This is helpful when training larger crowds but also versatile enough to send specific training to an individual.

You can customize it to your needs and the process is simple! Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

The only dislike about Medtrainer is having to verify a policy change. It is not a deal breaker but a step I have to remember to do. Review collected by and hosted on G2.com.

KM
kelly M.
Small-Business (50 or fewer emp.)
"Easy to use"
5/5
What do you like best about MedTrainer?

Helps me to stay organized and stays current with education modules. Great customer support. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

Nothing to dislike. My only suggestion is to add more AORN modules for education for ambulatory surgery. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"New subscriber beware"
0/5
What do you like best about MedTrainer?

I want to make any company about to do business with MEdtrainer beware of their contract.

After years of working with Medtrainer , our company was forced to downsize after COVID and eventually had to close. I first contacted Medtrainer to make an adjustment to the number of users. However, they refused to make any changes . The contract auto-renews; therefore, when I would call to cancel, they would tell me I was under contract for another 2 years. I have requested that they adjust the number of users since we were a small company and went from 11 users to 2; however, they have refused to help,after a month of pleading with them, they only adjusted it to 10 users , as if that was much help.

Now or company is no longer in business. I have tried to cancel with them but they want to keep me under contract for 10 users until 2024 .

This is not a way to treat a customer that has been with a company for years. I want to inform anyone that is considering this company to be very careful with the terms. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

They are unwilling to work with a customer's needs. Review collected by and hosted on G2.com.

JK
J K.
Mid-Market (51-1000 emp.)
"Medtrainer is great for ASC's"
5/5
What do you like best about MedTrainer?

Medtrainer has great flexibility for use for education. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

Would like easier IFU, support can be lacking at times. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Easy for staff education"
4.5/5
What do you like best about MedTrainer?

The courses are easy to find and assign. It is up to date. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

The document center is not user friendly. Review collected by and hosted on G2.com.