NT
Nikita T.
Credentialing specialist
Small-Business (50 or fewer emp.)
"Streamlined and Effective Credentialing Program"
5/5
What do you like best about MedTrainer?

The ease of use is just a dream to work with. I was able to set up all of our groups and employees without complications or needing to check their detailed training pack or ask the support team to help. On any areas for insurances or validations that I was uncertain of the support staff responded immediately and we were back on track, all my questions were guided in a meeting and I was supplied with an email breakdown, incase I forgot elements, we had discussed.

I've worked on other systems and none can compete with the streamline of this system. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

I'd like if they would change some wording of the drop down menu.

For example , I'd like my credentialers and providers not to all be in the same section under employees, would be nice if they were separate. Review collected by and hosted on G2.com.

RR
Ryan R.
Dentist
Enterprise (> 1000 emp.)
"Easy to use"
5/5
What do you like best about MedTrainer?

Ease of use and keeps track of the dates of certificates Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

None. MT does what it’s designed to do which is to keep us up to date on our training. Review collected by and hosted on G2.com.

Response from Isabela Brown of MedTrainer
Edit edit

We appreciate your feedback highlighting MedTrainer's ease of use and certificate tracking. It's great to hear the platform effectively keeps you updated with your training needs and fulfills its intended purpose. Thank you for acknowledging the value it provides your organization.

Killashandra J.
KJ
Killashandra J.
Patient Services Manager
Small-Business (50 or fewer emp.)
"MedTrainer Review"
4.5/5
What do you like best about MedTrainer?

MedTrainer is great for our required training for accredidations. I like how easy it is to assign trainings to the entire staff. It is easy to use and the course library is extensive. The implementation set up was easy and the provided training was great. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

I haven't used MedTrainer for long, so I'm not sure about dislikes yet. Review collected by and hosted on G2.com.

Bianca L.
BL
Bianca L.
Nurse Practitioner
Enterprise (> 1000 emp.)
"User friendly"
5/5
What do you like best about MedTrainer?

Ease of use; no issues with our monthly competency trainings; everything downloads appropriately Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

I dont think I've had any issues with MedTrainer that makes me dislike it. Review collected by and hosted on G2.com.

Response from Isabela Brown of MedTrainer
Edit edit

We are pleased to hear that you find MedTrainer easy to use and that your monthly trainings are progressing smoothly. Your feedback that you have not encountered any issues is greatly appreciated, as we strive to ensure a seamless experience. We are dedicated to providing reliable functionality, and this positive acknowledgment is very encouraging. Thank you for sharing your feedback.

FR
Florentina R.
Quality Director RN, I also do Risk Management, Infection Control, Employee Health and Credentialing.
Mid-Market (51-1000 emp.)
"Positive feedback on QI and Compliance by Med Trainer"
5/5
What do you like best about MedTrainer?

How easy it is to manuever around it. Older employees still tend to use paper forms. Younger/newer employees are more computer knowledgeable. When I myself have had trouble, all I do is make one phone call and they help me solve my problem. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

I don't really dislike anything about med trainer. Review collected by and hosted on G2.com.

Response from Isabela Brown of MedTrainer
Edit edit

It's great to hear you find MedTrainer easy to navigate and that our support team is helpful when you have questions. We're thrilled you don't have any dislikes! Thank you for sharing your positive experience and we are always here to help.

Jake A.
JA
Jake A.
Franchise Admin
Small-Business (50 or fewer emp.)
"Very happy with services"
5/5
What do you like best about MedTrainer?

The customer service with Medtrainer has been outstanding. Quick and reliable. Any questions have been answered promptly. The training is easy to guide through. It has helped me get on track for future use. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

I have no complaints regarding Medtrainer. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"I use MedTrainer"
4/5
What do you like best about MedTrainer?

I like that I can learn about a variety of tasks and skills. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

I would like it if there were more operational trainings. Review collected by and hosted on G2.com.

Response from Isabela Brown of MedTrainer
Edit edit

We appreciate you highlighting the variety of tasks and skills you can learn on MedTrainer. We've noted your suggestion for more operational training and are always looking for ways to expand our course library. We understand that MedTrainer might not currently be solving all your problems, but we hope it continues to be a valuable resource for your learning needs.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"good communication but has a lot of bugs"
2.5/5
What do you like best about MedTrainer?

The communication with our medtrainer team Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

the bugs and issues that arise with the bugs Review collected by and hosted on G2.com.

Response from Isabela Brown of MedTrainer
Edit edit

Thank you for your valuable feedback! We're so glad you're happy with the new features we've rolled out – that's wonderful to hear! We have added many more State Licensure verifications to our portal. We also want to sincerely apologize for the bugs you've experienced. We know how frustrating that can be, and please know that addressing these issues is a top priority for us. We're investing heavily in refining the system to ensure a smoother, more reliable experience for all our users. Your continued support means a lot as we work towards making our system even better.

KS
Karen S.
Director of Nursing
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Most Comprehensive OSHA Training"
5/5
What do you like best about MedTrainer?

Numerous classes for OSHA compliance. Easy to navigate the system. Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

Could add more NY based classes for compliance for NYS nurses. Review collected by and hosted on G2.com.

Megan B.
MB
Megan B.
Admin Assistant
Small-Business (50 or fewer emp.)
"Great Customer Experience"
5/5
What do you like best about MedTrainer?

Ricardo was so very helpful! Gameday Men's Health is the fastest growing Men's Health Clinic in the US and they were well equipped to help us and get us up an running. The MedTrainer platform is very easy to use but if you ever get stuck I would just email Ricardo and he was quick and super helpful! Review collected by and hosted on G2.com.

What do you dislike about MedTrainer?

Gosh, I am not sure I have a "negative" comment. I would say if you are technically challenged it could be a little difficult to use but don't worry! They have a great staff that will help you in every way. Review collected by and hosted on G2.com.