Reporting and analytic abilities are super useful! Review collected by and hosted on G2.com.
There are so many features that it can be hard to know how to configure without assistance Review collected by and hosted on G2.com.
The ability to automate many previously manual processes related to AP invoicing was the main highlight of our implementation at Likewize/formerly known as Brightstar. Review collected by and hosted on G2.com.
The lack of full reporting capabilities. Many reports that needed to go across different tables had to be built in Power BI. Review collected by and hosted on G2.com.
The tool is all in all easy to use and to handle. Very user-friendly and understandable. It helped us improve processes and find errors in our daily routines. It reduced paying bills for overpriced items, keep track and have a better overview. All invoices are archived in one place and can easily be found.
Furthermore, it is visible who has done what and in which step. One can also see where the invoice is at any time. It is completely SOX/IKS/Audit conform. The invoices can be approved with a mobile phone. Therefore the process flow for invoice approval is much faster and more reliable than it was in the past. We are more than satisfied overall with this solution and would recommend it to any company which wants to improve processes and workflow, and ap procedures. Review collected by and hosted on G2.com.
The only disadvantage is when you are having "bad" supplier invoices above all for pruchase orders. It can be additional workload if the supplier is not able to adjust the invoice layout in order that the tool can read and learn the invoice properly. Furthermore it would be nice to have an easier setup for purchase order deviation approvals. For instance employee who is responsible approves a unit price deviation for instance but that it then has to additionally be approved by the manager. It might be possible currently but one has to work over approver levels and roles and things, so it is not as easy to set up. But the advantages are overruling the tiny disadvantage. Review collected by and hosted on G2.com.
Thank you so much for taking the time to write a review on Medius, Marta! Great to hear that you’ve been able to improve and gain visibility into your invoices and AP processes. Glad that you’re also approving invoices faster and that users have adopted the mobile app to approve invoices.
The advantage is that they are always available to all users. The advantage is also that our auditors have the opportunity to use the system as external users. It is also easy to print or create pdf copies when you have contact with the suppliers during any discussionsQuick process time for handling all invoices. Quick access to all invoices Review collected by and hosted on G2.com.
The system can sometimes feel slow for some users. But it can also be due to different connections that users have access to. The cloud solution can be a disadvantage as the internet does not work. Review collected by and hosted on G2.com.
Thank you so much for taking the time to write a review on Medius! Great to hear you’re benefiting from a system that’s always available to all users, and that the system is supporting your team of auditors as well as the AP team. Glad to hear that you now have quick access to all invoices and are able to process invoices quickly.
The concept of Medius is really great. Especially the automatching and the general user surface for approvers works fine. If all invoices from suppliers were streamlined, then this system would work really well. Review collected by and hosted on G2.com.
The Capture solution is working very bad for especially order based invoices. It is very hard for it to read data that are not all in the first line. We are using much more working time to handle these invoices than when we entered them manually, because we are trying to teach the system things that apparently was not possible.
Also, we have come with several improvement suggestions (seen with our eyes) but only few of them are apparently possible to implement.
It would be great for an automatic follow up from consultants, when they see how small the "hit rate" is for capturing instead of us having to reach out. But I also have to say, that they have been open for the dialogue afterwards, which is great. Review collected by and hosted on G2.com.
Thank you so much for taking the time to write a review on Medius, John. Great to hear that the auto matching and user interface are working for you. Thank you for your feedback on the invoice capture process, and additional product enhancements you’ve shared with us. Our customer success and excellence teams you've been working with on these issues will continue to do everything possible to support you and your team to get you to the best possible place as a Medius customer.
The system is so easy to learn and use anywhere, making this a complete electronic solution. It brings your Accounts Payable department out of the dark ages of paper invoices and makes every task a breeze, right from your desktop.
The system handles the 3-way match process, interfaces with your ERP, and also provides automated work-flow and approval process. Review collected by and hosted on G2.com.
The set-up can be a bit involved to configure the system to best suit your needs. Review collected by and hosted on G2.com.
Thank you so much for taking the time to write a review on Medius, Bill. Great to hear that your users are finding the software easy to learn and use, and that you’ve been able to make every AP task a breeze! Thanks for the shout out for the ERP interfaces, 3-way matching process, and automated workflow and approval processes as well.
Designe and eseaness. Medisu is really smooth working and easy to learn. Review collected by and hosted on G2.com.
It is not possible to automatically match invoices that are not matched themselves because they lack certain details. It would be nice to have more ways to match invoices. Review collected by and hosted on G2.com.
The ability to integrate with Microsoft NAV with minimum effort on our side.
Fast and friendly customer support with excellent knowledge of the product. Review collected by and hosted on G2.com.
Some of the business rule settings are not as intuitive as others, which require some vendor support.
The inability of import EDI file for invoice process with standard North America format (810 format). Review collected by and hosted on G2.com.
Ease of use for all users, achieves exactly what we require, all cloud based and no storage of paper invoices Review collected by and hosted on G2.com.
Extracting large amounts of data is not easy Review collected by and hosted on G2.com.
Thank you so much for taking the time to write a review on Medius, Anthony. Great to hear that your users are finding the software easy to use, and that you’ve been able to eliminate paper in your AP process. Thank you also for the info on extracting large amounts of data, I’ll share that with our product team.
Medius customer service is superior to others. They spend the needed time to get to know your business and then execute on the requirements. They remain there for the testing phase and help users that have any questions. All of the employees of Medius know the product well. Review collected by and hosted on G2.com.
I cannot think of anything I dislike about them and I really thought about it. Review collected by and hosted on G2.com.
Thank you so much for taking the time to write a review on Medius. Great to hear that you're enjoying superior customer service, and have been able to free up your team's time to do more valuable tasks with Medius!