--- title: Innovid Reviews meta\_title: 'Innovid Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 375 reviews by the users' company size, role or industry to find out how Innovid works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 375 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Digital Advertising Tech url: https://www.g2.com/categories/digital-advertising-tech ---

# Innovid Reviews & Product Details

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Innovid is the leading omnichannel advertising platform, empowering marketers to create, deliver, measure, and optimize ad-supported experiences. At the core of Innovid is NIVO, powering AI agents and orchestration to activate, adapt, and optimize campaigns across the advertising lifecycle. As part of Mediaocean, Innovid is tied into Prisma, the industry’s core ad infrastructure for planning, buying, and billing, as well as Protected for verification, fraud detection, and brand safety. Visit www.innovid.com to learn more.

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Product Website
Innovid
Seller
[Mediaocean](https://www.g2.com/sellers/mediaocean)
Discussions
[Innovid Community](https://www.g2.com/products/mediaocean-innovid/discuss)
Solution Type

All-in-One

Overview by
Kirsten Maurer

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

[
View More Pricing Information
](https://www.g2.com/products/mediaocean-innovid/pricing)

## Innovid Integrations
(1)

What do users say about integrations?

Verified by Innovid

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

The Trade Desk

](https://www.g2.com/products/the-trade-desk/reviews)

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 ![Ainhoa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ainhoa R.")
AR

Ainhoa R.

Enterprise (\> 1000 emp.)

2/28/2023

"The person in charge of my brands has an excellent treatment."

4.5/5

What do you like best about Innovid?

Its managers. They are fast and help you with everything. They provide extensive support, in addition to the added value they add to the processes by getting fully involved. Review collected by and hosted on G2.com.

What do you dislike about Innovid?

I would like to see improvements in a more direct approach. The execution times (being from two different countries (agency and adserver) sometimes makes it difficult to meet deadlines: e.g. with public holidays in each country). Review collected by and hosted on G2.com.

What problems is Innovid solving and how is that benefiting you?

As an agency, Flashtalking helps us to verify that the players we work with provide us with the correct data. When we have consultancy tests, FT is our verifier. Review collected by and hosted on G2.com.

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5/17/2023
Current UserValidated ReviewerSource: Organic

KR

Kelly R.

Executive Assistant

Public Safety

Small-Business (50 or fewer emp.)

10/3/2023

"Leading to a return on investment, for business"

5/5

What do you like best about Innovid?

Innovids customer support is always quick to respond and provide assistance. Review collected by and hosted on G2.com.

What do you dislike about Innovid?

It is great if their customer support is more proactive and responsive when it comes to helping with certification problems. Review collected by and hosted on G2.com.

What problems is Innovid solving and how is that benefiting you?

Innovid solves the problems of video advertising by offering a platform. Their innovative approach ensures reach and engagement. With their expertise and creativity, they have become one of our video partners. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Valentina C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valentina C.")
VC

Valentina C.

Enterprise (\> 1000 emp.)

5/11/2023

"Functional for DCO but not for measure"

3.5/5

What do you like best about Innovid?

The platform has been pretty functional for our client's DCO initiative, and the decision-making is logical. Also, the support team is willing to help and use to be responsive Review collected by and hosted on G2.com.

What do you dislike about Innovid?

The reporting interface isn't the most friendly, but the most annoying thing for me is that there is no way to obtain the decision variables and to measure by ourself how was their performance. Review collected by and hosted on G2.com.

What problems is Innovid solving and how is that benefiting you?

Decisioning for dynamic creatives. It is convenient when you have multiple criteria and a complex strategy to deliver the advertisement. We have been using this tool for Display and Video creatives Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Juan Martin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan Martin M.")
JM

Juan Martin M.

Enterprise (\> 1000 emp.)

2/28/2023

"Team, UI & UX"

4/5

What do you like best about Innovid?

I think the best part of Mediaocean in my particular case, is the service. The guys are always there trying to help you. The competitors are not so helpful the most of the time. Review collected by and hosted on G2.com.

What do you dislike about Innovid?

By the other hand the UX it's simple but the UI it needs to be updated. Even some of the features of the platform needs to be added or updated by the team. I would like to have the opportunity to make those changes by my side after i learned how to do them. Review collected by and hosted on G2.com.

What problems is Innovid solving and how is that benefiting you?

The FT Track is very useful to us. This allows us to track the users that we going to anonymize with another technology so it's very simple to do a user tracing in a cookieless environment. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design")
AD

Verified User in Design

Enterprise (\> 1000 emp.)

2/5/2024

"Best Adserver I ever used"

5/5

What do you like best about Innovid?

Perfect usability.

Perfect service.

More than happy. Review collected by and hosted on G2.com.

What do you dislike about Innovid?

That I have to agree the terms of use, ever time I log in Review collected by and hosted on G2.com.

What problems is Innovid solving and how is that benefiting you?

Flahtalking offers by far the best customer service. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: In-app

 ![Sarah C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah C.")
SC

Sarah C.

Mid-Market (51-1000 emp.)

3/2/2023

"Great ad server with advanced technology which clients love!"

5/5

What do you like best about Innovid?

I love the advanced technology and the dynamic creative we can use, as it really super charges the activity we run for clients. We don't have the option to use this advanced technology within other platforms, so it provides a great opportunity! Review collected by and hosted on G2.com.

What do you dislike about Innovid?

The only thing that is sometimes challenging are the decision trees as they are a little specific sometimes, but usually the error sorts itself out! If they don't, the support team is always on hand to help Review collected by and hosted on G2.com.

What problems is Innovid solving and how is that benefiting you?

It is solving the backlog that happens with clients producing creative. Sometimes this is a challenge, but they have the raw assets so by being able to make these in Ad Studio, it means we can run creative with what we have! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

NA

Nour A.

Mid-Market (51-1000 emp.)

2/27/2023

"FT Review"

2.5/5

What do you like best about Innovid?

You can find what you want very quickly. Review collected by and hosted on G2.com.

What do you dislike about Innovid?

UX can be better. Creative manager is slow when uploading assets and creatives. The new creative manager does not have the same flexibility as the old one. For example, it does not allow you to duplicate the creative with the versions. The documentation and help articles are unclear and don't help you achieve what you want. It is also so hard to find the documentations you are looking for. Review collected by and hosted on G2.com.

What problems is Innovid solving and how is that benefiting you?

- Review collected by and hosted on G2.com.

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5/14/2023
Current UserValidated ReviewerIncentivizedSource: Seller invite

DW

Dsn W.

Mid-Market (51-1000 emp.)

3/2/2023

"Dynamic Ads Done Right"

4/5

What do you like best about Innovid?

The ability to change creatives whilst they are live, the decision tree is an excellent function, and I love that it talks to DV360 so all display activity can be housed in one place! Review collected by and hosted on G2.com.

What do you dislike about Innovid?

Whilst I love the decision tree, I find it one of the most confusing elements of the platform. Also, editing multiple creatives at once can feel a little clunky sometimes - I don't have a solution for this, but it's maybe something to consider. Review collected by and hosted on G2.com.

What problems is Innovid solving and how is that benefiting you?

It's allowing me to upload dynamic creatives and then change them without going through the tedious re-uploading process. This means the client's needs can be met more quickly than if I weren't running dynamic ads. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
AM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

5/9/2023

"Effective tool, looking forward to its development"

4/5

What do you like best about Innovid?

Flashtalking's decisioning and logic tree system is very effective and user friendly. Similarly reporting is easy and effective. The video builder can also be very useful. Flashtalking also has excellent integrations across DSPs and walled gardens. Review collected by and hosted on G2.com.

What do you dislike about Innovid?

The social creative builder follows a powerpoint style approach to animating elements. Its retro and not particularly intuitive, and as a result we don't use Flashtalking for any of our social activity which is a shame because everything else about the platform is a good fit Review collected by and hosted on G2.com.

What problems is Innovid solving and how is that benefiting you?

Flashtalking helps us to create video assets at scale, and utilise smart targeting strategies such as weather and time based triggers (ie TOD, DOW) which allow us to drive engagement with increased relevance. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Hasan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hasan P.")
HP

Hasan P.

Small-Business (50 or fewer emp.)

2/27/2023

"Service levels are Extraordinary"

5/5

What do you like best about Innovid?

Every member of staff is really knowledgable and helpful no matter how many times you call on them.

We use a hybrid managed service, so we ask for pixels, things to be trafficked, creative help and the speed, accuracy and attention to detail has always been at a high level. Review collected by and hosted on G2.com.

What do you dislike about Innovid?

The user interface can be a bit confusing when trying to get to some settings. Maybe make the notifications bigger or easier to see/find or labelled better so it makes sense what each button is. Review collected by and hosted on G2.com.

What problems is Innovid solving and how is that benefiting you?

Having a dynamic creative solution

Cookie less solutions for tracking

Really knowledageable staff and quick to support

Full adserving capability

Protected Media for Brand Safety Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about Innovid? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Innovid
](https://www.g2.com/products/mediaocean-innovid/discussions/new)

 ![Juhi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juhi S.")
JS

Juhi Singh Mathur
•
Last activity about 5 years ago

What is the best way to deal with multiple credits we receive from partners. How can we reconcile them together and not one by one?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-the-best-way-to-deal-with-multiple-credits-we-receive-from-partners-how-can-we-reconcile-them-together-and-not-one-by-one)

GU

Guest User

What is Flashtalking by Mediaocean used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-flashtalking-by-mediaocean-used-for)

[
View all Discussions
](https://www.g2.com/products/mediaocean-innovid/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

10 months

### Average Discount

10%

[
View More Pricing Information
](https://www.g2.com/products/mediaocean-innovid/pricing)

Innovid Comparisons

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The Trade Desk

4.4/5(184)

[
Compare Now
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##### 
##### Innovid Features

Campaign Management

Campaign Dashboard

Campaign Optimization

Reach

Targeting

Targeting

Retargeting

Geo-Targeting

Platform

API / Integrations

Custom Reports

User, Role, and Access Management

[
View More Features
](https://www.g2.com/products/mediaocean-innovid/features)

## Top-Rated Alternatives

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Celtra

4.4/5(409)

](https://www.g2.com/products/celtra/reviews)

[

 ![Google Marketing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Google Marketing Platform")

Google Marketing Platform

4.1/5(300)

](https://www.g2.com/products/google-marketing-platform/reviews)

[

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Smartly

4.4/5(475)

](https://www.g2.com/products/smartly/reviews)

[
View All Alternatives
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##### Categories on G2

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