--- title: Mediahawk Reviews meta_title: 'Mediahawk Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Mediahawk works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 5 scale: '5' date_modified: '2026-06-22' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Mediahawk Reviews **Vendor:** Mediahawk **Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Average Rating:** 3.7/5.0 **Total Reviews:** 5 ## About Mediahawk Reliable and straightforward call tracking and marketing analytics software. Mediahawk is easy-to-use, providing you with accurate, real-time data on your marketing performance, helping you quickly and confidently attribute your sales to marketing campaigns and channels to find out which activities are producing leads and revenue, and which aren't. - Increase your lead generation by getting detailed insight on the marketing sources and campaigns that generate your most qualified leads. - Understand your customers’ buying experience from start to finish, including their phone conversations, and fine tune your marketing campaigns to maximise engagement. - Improve your website conversion rate by identifying which pages your callers are calling from and visiting before, during and after the call. - Integrate Mediahawk with your other favourite martech tools – from Google and Facebook to HubSpot and Salesforce and many more - to streamline your reporting process and work smarter. Mediahawk - leading call tracking software – has proven to help businesses grow revenue, reduce wasted spend, and improve customer experience. Along with developing pioneering technology, we’re proud of our reputation for providing a friendly, responsive and knowledgeable client service. “Mediahawk’s a massive benefit. If you really want to understand where your customers are coming from and where to invest your budget – whatever sector you’re in – it’s truly invaluable.” Director of Sales and Marketing, Dormy Care Communities “Mediahawk helps us see which marketing methods are generating calls, then we prioritise our spending accordingly. For one client, when we started using Mediahawk we were able to generate five times as many calls – without increasing ad spend. You can imagine how happy the client was.” Managing Director, Receptional ## Mediahawk Reviews ### 1. Mediahawk - uk **Rating:** 2.5/5.0 stars **Reviewed by:** Thomas R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Mediahawk?** That it was easy to see the attribution of each source, however it wasn't great in terms of pricing **What do you dislike about Mediahawk?** The dynamic number pricing was quite expensive in terms of features and offering the service for our clients **What problems is Mediahawk solving and how is that benefiting you?** It was solving the issue of call tracking, the software solves this ### 2. Amazing customer service and expertise in tracking, tagging and more! **Rating:** 5.0/5.0 stars **Reviewed by:** Barbara V. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Mediahawk?** Mediahawk's customer service is second to none; they truly go the extra mile, prompt and exact with their replies and friendly at the same time. There is no small task they wouldn't do. This year, they have helped us with our DPIA processes, providing all the information and support we needed, clarifying details, etc. they also work closely with our media agency to ensure that tracking and reporting are aligned and precise. **What do you dislike about Mediahawk?** I honestly cannot think of anything; every single person in any team is on the ball and provide us with the best possible advice at all times. **Recommendations to others considering Mediahawk:** Look no further if you are looking for a smart, enthusiastic, and professional team in tracking and systems. They are top of their game, reliable and knwoledgeable. I have been using their services since 2011 at different organisations as I found them supportive and perfect for what our organisation and team needs. **What problems is Mediahawk solving and how is that benefiting you?** We are using Mediahawk to track our static and dynamic calls from the website as well as from campaigns (digital and traditional). We are also gaining insight into social media referrals and understanding our clients' journey across all channels to tag and analyse. The reporting has been updated on their system, which allows us to gain high-level and deep insight into our campaigns, Always On campaigns, and other activities. **Official Response from Natalia Selby:** > Hi Barbara, thanks for such a glowing review. As a longstanding client, we're delighted that you continue to get so much out of Mediahawk and the support from the team. We'll be sure to pass your praise on to the rest of the team! ### 3. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** H L. | Regional Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Mediahawk?** I find mediahawk's client services team and account management excellent. They are extremely responsive and are very willing to do one to one training as well as group sessions with the wider team. The programme itself is easy to use and a fantastic tool to help measure our ROI across marketing activities. **What do you dislike about Mediahawk?** No distinct downsides. When pulling detailed reports for multiple sites the PDF reports can sometimes appear a little squashed and not detail the name of the site you are looking at, which can sometimes become confusing. **What problems is Mediahawk solving and how is that benefiting you?** Understanding our ROI in more detail. **Official Response from Natalia Selby:** > Thanks for the great review H L! We're delighted that your experience of Mediahawk and the support and training you've received from our Client Services team have been excellent. We're really pleased to hear that you get what you need from the platform, and we'll be sure to pass on your feedback to the rest of the team. ### 4. The best call tracking software **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2019 **What do you like best about Mediahawk?** The call tracking feature of Mediahawk is great. You can track all the phone calls from ads which is a great thing. And the integration of it with the good AdSense definitely makes things better. So I would suggest someone to use this software for the business purpose. **What do you dislike about Mediahawk?** The thing I hate is that sometimes it doesn't show information of some callers. However, that's a minor issue but coming to the overall performance that's peanuts. **What problems is Mediahawk solving and how is that benefiting you?** I do solve the problem of accessing the customer data easy. The integration of it with the Google is an other benefit which I like about this software. ### 5. Check whether you're doing the right thing **Rating:** 2.5/5.0 stars **Reviewed by:** Jenny M. | Marketing Consultant, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2016 **What do you like best about Mediahawk?** I'm able to track which blog posts are best at encouraging people to pick up the phone and enquire. From this I can alter what I write about in the future. **What do you dislike about Mediahawk?** Setting up can be complicated and costs can really rack up if you need more numbers. **Recommendations to others considering Mediahawk:** There are other companies on the market that provide a similar service and with better support. **What problems is Mediahawk solving and how is that benefiting you?** Calls are so much more personal and effective than emails and even social media. Plus it's not so easy to call a number from a mobile directly off a webpage and people will always do what's easiest for them. This means I can track every incoming communication, not just social and email. ## Mediahawk Discussions - [Do you provide international phone numbers?](https://www.g2.com/discussions/do-you-provide-international-phone-numbers) - 1 comment, 1 upvote - [Can I transfer my numbers to your service?](https://www.g2.com/discussions/can-i-transfer-my-numbers-to-your-service) - 1 comment, 1 upvote - [Will call tracking affect my SEO?](https://www.g2.com/discussions/will-call-tracking-affect-my-seo) - 1 comment, 1 upvote - [Is it complicated to install?](https://www.g2.com/discussions/is-it-complicated-to-install) - 1 comment, 1 upvote - [Will I have to change my phone numbers?](https://www.g2.com/discussions/will-i-have-to-change-my-phone-numbers) - 1 comment, 1 upvote - [View Mediahawk pricing details and edition comparison](https://www.g2.com/products/mediahawk/reviews?open_modal_url=%2Fproducts%2Fmediahawk%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fmediahawk%252Freviews%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+08%3A24%3A45+-0500&secure%5Bsession_id%5D=aa64c96b-e593-424d-a1ef-efc765dac24d&secure%5Btoken%5D=9a1f347c6fa1c34cbb3ca54a871ad0aa1fb676df6d281433c8879070f804f584&format=llm_user) ## Mediahawk Features **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Attribution Modeling** - Single-Touch Attribution - Multi-Touch Attribution - Algorithmic Attribution - Cross-Device Attribution - Offline Attribution - Custom Attribution - Cross Channel Attribution **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Attribution** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Additional Functionality** - Live Chat - Call Transfer - Archiving & Retention - Call Center Management - Call Tagging - Call List Management - Real-Time Analytics - Queue Management - Real-Time Data - API - Real-Time Monitoring - CRM - Performance Metrics - Automatic Call Distribution - Activity Tracking - IVR - Event Triggered Actions - Third-Party Integrations - Scheduled Recording - Alerts/Notifications - Call Monitoring - File Transfer - Activity Dashboard - Call Reporting - Call Transcription - Campaign Management - Call Disposition - Computer Telephony Integration - Contact Management - Predictive Dialer - Voice Mail - Caller ID - Reporting & Statistics - Call Routing - Call Tracking - Recording - Auto-Dialer - Chat/Messaging - On-Demand Recording - Customizable Reports - Multi-Channel Communication - Conferencing - AI Copilot - Interaction Tracking - Predictive Analytics - Visual Analytics - Sales Trend Analysis - Audio Capture - Email Alerts - Tagging - Self-Service Search - Natural Language Processing - Surveys & Feedback - Automatic Transcription - Multi-Channel Management - Request Assignment - Speech-to-Text Analysis - Self Service Portal - Performance Management - Call Recording - Search/Filter - Sentiment Analysis - Compliance Management - Multi-Language - HIPAA Compliant - Data Security - Call Scripting - Customer Service Analytics - Quality Assurance - Customer Experience Management - Communication Management - Categorization/Grouping - Language Detection **Marketing Distribution** - Segmentation - Personalized Messaging - Website Personalization - Email Campaigns - Digital Advertising - Direct Mail **Phone Number Management** - Local Phone Numbers - Toll-Free Numbers - Port Existing Numbers **Marketing Operations** - ROI Tracking - Data Collection - Customer Insights - Multi-User Access - Spend Management - White Label - Multi-Channel Data Collection - Engagement Tracking - Keyword Tracking - Behavior Tracking - Campaign Tracking - Conversion Tracking - SEO Management - Tag Management - Real-Time Data - Activity Tracking - Click Tracking - Contact Management - Content Management - Lead Management - Email Management - Campaign Management - Channel Management - Template Management - Workflow Management **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Marketing** - B2B Attribution - B2C Attribution - Marketing Channels - Integrations - Social Media Integration **Campaign Planning** - Strategy Mapping - Prioritized Accounts - Trending Accounts - Sales Activation **Tracking** - Visitor & Keyword Tracking - Dynamic Number Insertion - Multi-Channel Call Attribution - Activity Tracking - Conversion Tracking - ROI Tracking **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Reporting** - Dashboards - Data Visualizations - Custom Reporting **Additional Functionality** - AI/Machine Learning - Multi-Channel Management - Multi-Campaign - Campaign Segmentation - Channel Management - Advertising Management - Reporting/Analytics - Campaign Planning - Customer Activity Tracking - Performance Metrics - Conversion Tracking - API - Data Import/Export - Campaign Management - Generative AI - A/B Testing - Customer Journey Mapping - Affiliate Management - Predictive Analytics - Monitoring - AI Copilot - Lead Capture - CRM - Audience Targeting - Attribution Modeling - ROI Tracking - Conversion Rate Optimization - Alerts/Notifications - Lead Management - Campaign Analytics - Visitor Tracking - Customer Segmentation - Customizable Reports - Dashboard Creation - Website Analytics - Engagement Tracking - Lead Qualification - Behavior Tracking **Analytics** - Call Data - Call Recording - Advanced Reporting - Conversation Intelligence - Real-Time Reporting **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics - Multi-Campaign - Campaign Analytics - Website Analytics - Conversion Rate Optimization - Drip Campaigns - Visual Analytics - Real-Time Analytics **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking - AI/Machine Learning **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Social Media Integration **Additional Functionality** - Event Marketing - Social Promotion - Multi-Channel Marketing - Generative AI - Data Import/Export - Lead Generation - Campaign Segmentation - Customizable Forms - Reporting & Statistics - Monitoring - AI Copilot - Customizable Templates - Email Templates - Web Forms - Lead Capture - Customizable Branding - Real-Time Reporting - Campaign Planning - A/B Testing - CRM - Customer Segmentation - Campaign Scheduling - Alerts/Notifications - Autoresponders - Drag & Drop - Event Triggered Actions - Email Marketing - API - Customizable Fields - Contact Database - Data Visualization - Ad hoc Reporting - Performance Metrics - Data Source Connectors - Search/Filter - Multi-Channel Attribution - Customer Journey Mapping - KPI Monitoring - Cohort Analysis **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Call Routing** - IVR - Call Scheduling - Geo-Routing - Call Routing **Integrations** - Ad Network Integrations - Buyer Intent Data Integration - Marketing Automation Integration - CRM Integration **Administration** - Martech Integrations - Privacy, Security, and Compliance - Performance and Reliability **Agentic AI - Inbound Call Tracking** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Computer Telephony Integration **Additional Functionality** - Activity Dashboard - Campaign Analytics - Automatic Call Distribution - Lead Capture - Real-Time Analytics - API - CRM - Call List Management - Real-Time Monitoring - Campaign Management - Voice Mail - Call Scoring - Call Whispering - Data Import/Export - Generative AI - Multi-Campaign - Call Tracking Metrics - Monitoring - Lead Generation - AI Copilot - Call Transcription - Call Center Management - Predictive Dialer - Lead Management - Customizable Reports - Contact Management - Caller ID - Auto-Dialer - Call Disposition - Performance Management - Call Scripting - Lead Qualification - Call Transfer - Reporting & Statistics - Alerts/Notifications - Call Monitoring ## Top Mediahawk Alternatives - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,742 reviews) - [Invoca](https://www.g2.com/products/invoca/reviews) - 4.5/5.0 (926 reviews) - [CTM](https://www.g2.com/products/ctm-ctm/reviews) - 4.5/5.0 (727 reviews)