# Best Telemedicine Software

  *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)*

   Telemedicine, also known as telehealth, enables health care practitioners to effectively evaluate, diagnose, and treat patients remotely. Telemedicine leverages smart devices and electronic technologies (such as web conferencing and mobile applications) to provide an alternative mode of treatment to in-person clinic visits. With telemedicine, health care professionals can provide real-time treatment and care to their patients around the clock, in addition to offering their patients convenience, bettering patient follow-up and engagement, and reducing the number of missed appointments and cancellations. Telemedicine software can be utilized by any health care professional in any health care specialty.

To qualify for inclusion in the Telemedicine category, a product must:

- Encrypt patient data to remain in compliance with HIPAA regulation
- Utilize telecommunications-based technology
- Adhere to state-specific laws regarding telemedicine and telehealth





## Best Telemedicine Software At A Glance

- **Leader:** [Carepatron](https://www.g2.com/products/carepatron/reviews)
- **Highest Performer:** [OhMD](https://www.g2.com/products/ohmd/reviews)
- **Easiest to Use:** [Carepatron](https://www.g2.com/products/carepatron/reviews)
- **Top Trending:** [Carepatron](https://www.g2.com/products/carepatron/reviews)
- **Best Free Software:** [Spruce Health](https://www.g2.com/products/spruce-health/reviews)


---

**Sponsored**

### TherapyAppointment

‍TherapyAppointment is the longest-standing EMR practice management solution designed specifically for the unique needs of mental health practitioners. Our easy-to-use platform puts everything you need to efficiently manage your practice in one convenient place. Simplify workflows Created by therapists, we understand the unique needs of a therapy office and built a solution to reduce your workload and drive better client outcomes. Get paid faster Boost efficiency and get paid faster. Manage your schedule, process payments, and file insurance claims—all from one seamless platform Simplify your schedule Reduce missed appointments with automated reminders, manage your availability with customizable calendar settings, and offer convenient client self-scheduling. Organize client notes & charting Easily manage information before, during, and after appointments with free HIPAA and SOAP template, online forms, and integrated session notes. Build stronger client connections Keep in touch with clients, at no extra cost, a secure online portal and unlimited messaging. Powerful insights Create comprehensive income and data reports using real-time analytics. Live customer support Onboarding, technical requests, and insurance questions—our U.S-based Support Team has you covered. Over 85% of customer emails are responded to within 30 minutes and two-thirds are answered within 15 minutes (during business hours). Get started with a 30-day free trial that includes every feature: -Free administrative accounts -Customizable calendar availability -Free appointment reminders -Support multiple practice locations -Free secure client portal -Free ERA automatic posting -Paperless assessments and progress notes -Free listing in ‘Therapist Finder’ -Client self-scheduling -Calendar sync with Google, iCal, and Outlook -Free live customer support -Automated new client intake with e-signatures -Problem claim notifications -Free onboarding assistance -Unlimited secure client messaging -Insurance claim progress logs -Enhanced data security -Financial and data reporting Our special group practice features include: Includes all -Payroll report summary -Find clinician with ‘best fit’ and ‘earliest availability’ -Financial and data reports by clinician and location -Customizable staff access and security settings -Clinical supervisor sign off with feedback -Customizable claim settings by clinician -New client triage -Customizable clinician schedules We also have special pricing just for universities and training centers, making it easier for educational institutions to access our services. The growing community of therapists and clients using TherapyAppointment is the heart and soul of our work. Our commitment to an evolving solution is grounded in continuous feedback from our community. Since our beginning, our mission has been the same - to help reduce the stigma associated with mental health and make therapy accessible to anyone who wants it. That’s why we donate a portion of our profits to charities that provide people and families with the valuable resources they need to support their mental health and feel less alone. TherapyAppointment is proud to support strict HIPAA compliance and security standards to ensure your data is always safe and never sold.



[Try for Free](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1604&secure%5Bdisplayable_resource_id%5D=1604&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1604&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=93970&secure%5Bresource_id%5D=1604&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ftelemedicine&secure%5Btoken%5D=36cda397d8e773393c76bb2753492d753402fe797a77a8d5ab66cef7f83b9216&secure%5Burl%5D=https%3A%2F%2Fwww.therapyappointment.com&secure%5Burl_type%5D=free_trial)

---

## Top-Rated Products (Ranked by G2 Score)
  ### 1. [Carepatron](https://www.g2.com/products/carepatron/reviews)
  Carepatron is a comprehensive practice management software solution designed to assist healthcare teams in effectively managing their operations and enhancing patient care. This platform caters to a wide range of healthcare professionals, including solo practitioners and larger teams, by providing an integrated suite of tools that streamline various aspects of practice management. Targeted at healthcare providers who seek to optimize their workflows, Carepatron offers functionalities such as online booking, electronic health records, task management, note-taking, secure messaging, video consultations, and artificial intelligence features. This all-in-one solution is particularly beneficial for practitioners looking to reduce administrative burdens and focus more on patient care. By centralizing these essential functions, Carepatron allows healthcare teams to operate more efficiently, regardless of their size or specialization. One of the standout features of Carepatron is its user-friendly interface, which allows for easy customization. Healthcare providers can tailor the software to meet their specific needs with just a few clicks, ensuring that the system aligns with their practice's unique workflows. This flexibility is crucial for practices that may have varying requirements based on their patient demographics or service offerings. Additionally, the platform's design promotes seamless communication among team members, enhancing collaboration and improving overall service delivery. Carepatron also prioritizes patient engagement by facilitating online booking and secure messaging, which can lead to increased patient satisfaction and retention. The inclusion of video consultation capabilities further expands access to care, allowing practitioners to reach patients who may have difficulty attending in-person appointments. By integrating these features, Carepatron not only enhances operational efficiency but also contributes to better health outcomes for patients. In summary, Carepatron stands out in the practice management software category by combining a robust set of features with an emphasis on ease of use and customization. Its ability to serve a diverse range of healthcare providers while promoting efficient practice management and improved patient care makes it a valuable tool for any healthcare team looking to enhance their operational effectiveness.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 485

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.7/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 7.9/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.2/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Carepatron](https://www.g2.com/sellers/carepatron)
- **Company Website:** https://www.carepatron.com
- **Year Founded:** 2018
- **HQ Location:** 408 W 14th Street New York, NY 10014
- **Twitter:** @CarepatronHQ (295 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/carepatron (45 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Therapist, Owner
  - **Top Industries:** Mental Health Care, Health, Wellness and Fitness
  - **Company Size:** 90% Small-Business, 4% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (139 reviews)
- Affordable (68 reviews)
- Helpful (58 reviews)
- Templates (53 reviews)
- User Interface (53 reviews)

**Cons:**

- Limited Features (48 reviews)
- Missing Features (42 reviews)
- Limited Customization (27 reviews)
- Billing Issues (26 reviews)
- Limited Templates (25 reviews)

  ### 2. [Practice Better](https://www.g2.com/products/practice-better/reviews)
  Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehensive platform caters to a diverse range of practitioners, including nutritionists, therapists, coaches, therapists, chiropractors, fitness trainers, and more, providing them with the tools necessary to manage their practices efficiently and effectively. Practice Better serves both solo practitioners and larger group practices across the globe. By offering a centralized, all-in-one EHR solution. With our user-friendly interface, Practice Better allows practitioners to focus more on their clients and less on administrative tasks, ultimately leading to improved client outcomes and satisfaction. Key features of Practice Better include appointment booking, billing management, telehealth capabilities, and client engagement tools. The appointment booking system enables practitioners to manage their schedules seamlessly, reducing the likelihood of double bookings and missed appointments. Practice Better Payments simplifies invoicing and payment processing, allowing professionals to track their finances with ease. Additionally, the telehealth functionality provides a secure platform for virtual consultations, ensuring that practitioners can connect with clients regardless of location. Another significant aspect of Practice Better is its client engagement tools, which include customizable client portals and online programs or courses. These features empower practitioners to create personalized experiences for their clients, fostering a sense of community and support. By offering resources like educational materials and progress tracking, practitioners can enhance the overall client experience and encourage adherence to wellness plans. Overall, Practice Better stands out in the practice management software category by providing a comprehensive suite of features tailored specifically for health and wellness professionals. Our focus on improving practice management, client support, and engagement allows practitioners to scale their businesses effectively while delivering better outcomes for their clients. The platform not only simplifies daily operations but also enhances overall quality of care, making it an invaluable tool for those in the health and wellness industry.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 296

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.9/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 7.8/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.4/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Green Patch Inc](https://www.g2.com/sellers/green-patch-inc)
- **Company Website:** https://practicebetter.io/
- **Year Founded:** 2014
- **HQ Location:** Toronto, ON, CA
- **Twitter:** @thatcleanlife (4,787 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/16034130 (84 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Registered Dietitian, Owner
  - **Top Industries:** Health, Wellness and Fitness, Alternative Medicine
  - **Company Size:** 96% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (74 reviews)
- Features (57 reviews)
- Efficiency (42 reviews)
- Easy Integrations (34 reviews)
- Integrations (31 reviews)

**Cons:**

- Missing Features (37 reviews)
- Limited Features (26 reviews)
- Not User-Friendly (17 reviews)
- Integration Issues (16 reviews)
- Expensive (13 reviews)

  ### 3. [ModMed](https://www.g2.com/products/modmed/reviews)
  At ModMed® (Modernizing Medicine), we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology. This physician-led approach allows us to embed deep medical domain expertise into our technology, helping address the specific challenges practices face across a wide range of specialties. Our flagship product EMA®, a cloud-based electronic health records system, adapts to each doctor’s style of practice, remembering preferences and automatically suggesting exam notes and suggested billing codes. When used on a tablet, EMA offers special touch and swipe gestures to rapidly build patient profiles, diagnoses, treatment programs and billing. EMA integrates seamlessly with our full range of products and services—including Practice Management, Revenue Cycle Management, Telehealth, Inventory Management, and patient engagement tools such as online payments and scheduling. Together, these solutions form an intelligent, all-in-one system that helps eliminate departmental silos, enhances team collaboration, and improves visibility across the entire practice. The Result With our AI-powered, cloud-based platform and mobile touch-screen capabilities, ModMed’s intuitive end-to-end system helps physicians save time on administrative tasks and focus more on what matters most—delivering better patient outcomes.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 329

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.8/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 8.3/10 (Category avg: 8.0/10)
- **Practice Specific:** 9.5/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [ModMed](https://www.g2.com/sellers/modmed)
- **Company Website:** https://www.modmed.com/
- **Year Founded:** 2010
- **HQ Location:** Boca Raton, Florida
- **Twitter:** @modmed (4,172 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1133049/ (2,168 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Practice Manager, Practice Administrator
  - **Top Industries:** Medical Practice, Hospital & Health Care
  - **Company Size:** 45% Small-Business, 27% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (195 reviews)
- Efficiency (129 reviews)
- Workflow Efficiency (71 reviews)
- Product Satisfaction (61 reviews)
- Setup Ease (58 reviews)

**Cons:**

- Missing Features (36 reviews)
- Poor Customer Support (30 reviews)
- Limited Features (28 reviews)
- Poor System Functionality (27 reviews)
- Difficult Setup (24 reviews)

  ### 4. [Spruce Health](https://www.g2.com/products/spruce-health/reviews)
  Spruce Health is an all-in-one HIPAA-compliant platform built for healthcare that puts calls, voicemails, texts, secure messages, fax, video, and telemedicine all in one place. Spruce can power your entire practice's phone system with VoIP phones and phone trees. For advanced practices, Spruce provides an after-hours phone solution, bulk messaging, workflow automation, payments, schedule and saved messages, and EHR integrations.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 332

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.2/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 8.1/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.3/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Spruce](https://www.g2.com/sellers/spruce)
- **Year Founded:** 2013
- **HQ Location:** San Francisco, CA
- **Twitter:** @SpruceHealth (642 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/spruce-health/ (54 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, Therapist
  - **Top Industries:** Mental Health Care, Health, Wellness and Fitness
  - **Company Size:** 99% Small-Business, 1% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (21 reviews)
- Efficiency (13 reviews)
- Communication (11 reviews)
- Customer Support (11 reviews)
- Patient Communication (11 reviews)

**Cons:**

- Limited Features (8 reviews)
- Messaging Issues (7 reviews)
- Missing Features (7 reviews)
- Expensive (5 reviews)
- Poor Integration (5 reviews)

  ### 5. [Klara](https://www.g2.com/products/klara/reviews)
  Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational efficiency and centralize patient communication channels with a true system of engagement, integrated with the leading EHRs, and used throughout the entire practice. Every touchpoint throughout the patient journey can be automated with Klara, from appointment reminders to post-visit instructions and beyond. Practices can also communicate with third-party healthcare providers, such as pharmacies, to reduce the time it takes for things like prior authorizations to get approved. Improving patient care and collaboration is as easy as texting. Klara is a leader in patient communication and collaboration whose platform empowers patients to take more control of their healthcare experience and practices to increase efficiency. We help HIPAA-compliant healthcare providers effectively communicate with their patients by transforming high phone volume into two-way messaging. Medical practices across specialties such as dermatology, plastic surgery, OBGYN, family and internal medicine, otolaryngology, pediatrics, primary care, and many more use Klara to improve their patient experience while streamlining their internal administrative workflows.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 105

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.5/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 9.8/10 (Category avg: 8.0/10)
- **Practice Specific:** 7.2/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Klara](https://www.g2.com/sellers/klara)
- **Company Website:** https://www.klara.com/
- **Year Founded:** 2013
- **HQ Location:** New York, NY
- **LinkedIn® Page:** https://www.linkedin.com/company/getklara/ (94 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Medical Practice, Hospital & Health Care
  - **Company Size:** 72% Small-Business, 21% Mid-Market


#### Pros & Cons

**Pros:**

- Communication (24 reviews)
- Ease of Use (21 reviews)
- Patient Communication (18 reviews)
- Texting Communication (12 reviews)
- User Interface (11 reviews)

**Cons:**

- Limited Features (6 reviews)
- Communication Issues (5 reviews)
- Messaging Issues (5 reviews)
- Search Issues (5 reviews)
- Limited Messaging Features (3 reviews)

  ### 6. [Talkspace](https://www.g2.com/products/talkspace/reviews)
  Mission at Talkspace is to make therapy affordable and accessible to everyone. They have a network of professional, licensed therapists available for consultations and long-term treatment plans, all via your smartphone or the web.


  **Average Rating:** 3.9/5.0
  **Total Reviews:** 12

**User Satisfaction Scores:**

- **Telecommunications:** 9.7/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 9.6/10 (Category avg: 8.0/10)
- **Practice Specific:** 10.0/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Talkspace](https://www.g2.com/sellers/talkspace)
- **Year Founded:** 2011
- **HQ Location:** New York, New York
- **Twitter:** @talkspace (29,230 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/talkspace-online-therapy/ (1,156 employees on LinkedIn®)
- **Ownership:** TALK (NASDAQ)

**Reviewer Demographics:**
  - **Company Size:** 50% Enterprise, 25% Mid-Market


#### Pros & Cons

**Pros:**

- Accessibility (1 reviews)
- Communication (1 reviews)


  ### 7. [iPlum](https://www.g2.com/products/iplum/reviews)
  Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage. Whether you're confirming appointments, coordinating care, or handling sensitive information, it ensures your communication stays private and compliant. What's more, we designed the product for modern teams and solo practitioners, Set business hours, auto-reply to missed texts, route calls using custom phone trees and extensions. All built to meet the demands of regulated industries. Whether you’re in healthcare, finance, or law, we can helps you streamline communication, protect client data, and stay compliant—without the complexity of legacy systems.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 199

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.4/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 8.9/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.0/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [iplum](https://www.g2.com/sellers/iplum)
- **Company Website:** https://iplum.com
- **Year Founded:** 2015
- **HQ Location:** Santa Clara, US
- **Twitter:** @iPlumApp (105 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9999628/ (7 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Therapist, Owner
  - **Top Industries:** Mental Health Care, Health, Wellness and Fitness
  - **Company Size:** 93% Small-Business, 3% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (104 reviews)
- HIPAA Compliance (52 reviews)
- Privacy (40 reviews)
- Easy Setup (38 reviews)
- Text Messaging (38 reviews)

**Cons:**

- Texting Issues (28 reviews)
- Call Issues (25 reviews)
- Complex Processes (21 reviews)
- Lack of Intuitiveness (19 reviews)
- Call Functionality Issues (18 reviews)

  ### 8. [Doxy.me](https://www.g2.com/products/doxy-me/reviews)
  The simple, free & secure telemedicine solution®. Doxy.me makes telehealth simple and easy for you and your patients. Create your personal room today, and join the over one million users already using doxy.me to provide virtual care online, at any distance.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 98

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.2/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 5.0/10 (Category avg: 8.0/10)
- **Practice Specific:** 9.0/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Doxy.me](https://www.g2.com/sellers/doxy-me)
- **Year Founded:** 2014
- **HQ Location:** Charleston, US
- **Twitter:** @doxyme (3,667 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9311717/ (117 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Mental Health Care, Health, Wellness and Fitness
  - **Company Size:** 85% Small-Business, 11% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (4 reviews)
- Easy Access (1 reviews)
- Efficiency (1 reviews)
- Navigation Ease (1 reviews)
- Setup Ease (1 reviews)

**Cons:**

- Video Conferencing Issues (1 reviews)

  ### 9. [Updox](https://www.g2.com/products/updox/reviews)
  With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 102

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.6/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 8.0/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.3/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [EverPro](https://www.g2.com/sellers/everpro)
- **Year Founded:** 2016
- **HQ Location:** Denver, US
- **LinkedIn® Page:** https://www.linkedin.com/company/evercommerce/ (1,751 employees on LinkedIn®)
- **Ownership:** NASDAQ: EVCM

**Reviewer Demographics:**
  - **Who Uses This:** Medical Assistant, Office Manager
  - **Top Industries:** Medical Practice, Hospital & Health Care
  - **Company Size:** 85% Small-Business, 9% Mid-Market


  ### 10. [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews)
  Pabau is the all-in-one practice management platform built to help healthcare clinics and med spas run smarter, grow faster, and deliver outstanding client care. Trusted by over 3500 practices worldwide, Pabau acts as your mission control – combining powerful revenue-driving tools with smart automations that save time and reduce admin. From integrated payments and card-on-file charging to EMRs, charting, calendars, online bookings, inventory tracking, and before-and-after photo storage – everything you need is in one place. Automate pre-care and after-care emails, send appointment reminders via SMS or email, manage your reputation, and run multi-location operations effortlessly. With Pabau, you’ll spend less time on admin and more time doing what you do best – while your marketing runs in the background.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 278

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.8/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 9.5/10 (Category avg: 8.0/10)
- **Practice Specific:** 9.4/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Pabau](https://www.g2.com/sellers/pabau)
- **Year Founded:** 2012
- **HQ Location:** London, England
- **Twitter:** @PabauCRM (664 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/pabau-ltd/ (185 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Director, Doctor
  - **Top Industries:** Medical Practice, Health, Wellness and Fitness
  - **Company Size:** 99% Small-Business, 1% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (72 reviews)
- Ease of Use (60 reviews)
- Helpful (57 reviews)
- Staff Support (43 reviews)
- Features (41 reviews)

**Cons:**

- Technical Issues (17 reviews)
- Complex Setup (15 reviews)
- Difficult Learning (14 reviews)
- Limited Features (12 reviews)
- Difficult Setup (11 reviews)

  ### 11. [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews)
  NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology. NextGen Mobile Pro provides these capabilities to our clients, replacing their need for additional integrated solutions. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Enterprise PM supports patient registration and scheduling, eligibility verification, and pre-service financial clearance. It also provides rules-based charge creation, claims scrubbing and processing, and supports A/R management and collections and reporting. Your healthcare organization can benefit from robust technology and professional services that integrate with your EHR and PM system. You can enhance patient engagement, better manage your revenue cycle, optimize the management of your patient population, and expand communication with other healthcare organizations. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal. Your care team can benefit from easy-to-use, cost-efficient technology that adapts to their workflow and is accessible from anywhere. They can touch, talk, or type encounter notes directly into the clinical documentation. Patients can also be empowered to manage their care as you enable them to go online to schedule appointments, request refills, schedule virtual visits, and connect with their providers.


  **Average Rating:** 3.7/5.0
  **Total Reviews:** 158

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.3/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 7.6/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.3/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [NextGen Healthcare](https://www.g2.com/sellers/nextgen-healthcare)
- **Company Website:** https://www.nextgen.com
- **Year Founded:** 1974
- **HQ Location:** Remote
- **Twitter:** @NextGen (21,225 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/12738/ (3,232 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care, Medical Practice
  - **Company Size:** 56% Mid-Market, 38% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (3 reviews)
- Helpful (3 reviews)
- Customizability (2 reviews)
- Customization (2 reviews)
- Customization Options (2 reviews)

**Cons:**

- Difficult Navigation (3 reviews)
- Navigation Difficulty (2 reviews)
- Poor Usability (2 reviews)
- Access Issues (1 reviews)
- Client Management (1 reviews)

  ### 12. [OhMD](https://www.g2.com/products/ohmd/reviews)
  OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together across phone, text, and web in a single unified inbox, allowing practices to deflect routine calls with AI while keeping staff in control when expertise is needed. Practices use OhMD to: • Deflect inbound patient calls into text and AI-assisted conversations • Answer calls, texts, and web chats from one unified inbox • Automate scheduling and routine requests without removing staff from the loop • Reduce front desk interruptions and staff burnout • Improve patient access without hiring or outsourcing Practices using OhMD report: • Fewer staff-handled calls • Lower communication costs • Improved patient access and growth Core capabilities include: • AI-assisted call answering and scheduling • Secure texting and call-to-text deflection • Unified inbox for calls, texts, and web chat • Smart routing and assignments based on patient intent • Human takeover of AI conversations when needed


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 171

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.7/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 9.8/10 (Category avg: 8.0/10)
- **Practice Specific:** 9.9/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [OhMD](https://www.g2.com/sellers/ohmd)
- **Company Website:** https://www.ohmd.com/
- **Year Founded:** 2016
- **HQ Location:** Burlington, Vermont
- **LinkedIn® Page:** https://www.linkedin.com/company/3265568/ (48 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Office Manager, Medical Assistant
  - **Top Industries:** Medical Practice, Hospital & Health Care
  - **Company Size:** 54% Small-Business, 44% Mid-Market


#### Pros & Cons

**Pros:**

- Communication (23 reviews)
- Patient Communication (20 reviews)
- Ease of Use (16 reviews)
- Texting Feature (16 reviews)
- Customer Communication (11 reviews)

**Cons:**

- Messaging Issues (8 reviews)
- Limited Features (6 reviews)
- Limited Messaging Features (6 reviews)
- Missing Features (5 reviews)
- Technical Issues (4 reviews)

  ### 13. [Buzz Medical Messenger](https://www.g2.com/products/buzz-medical-messenger/reviews)
  Buzz® from Skyscape® is the ultimate all in one HIPAA-compliant texting and clinical collaboration telehealth platform for healthcare stakeholders, administrators, and providers. Buzz streamlines patient care and coordination, delivers cost savings, enhances staff satisfaction, and has been shown in case studies to bolster Medicare Star Ratings. Buzz offers the simplicity of instant messaging to harness the familiarity of the everyday texting (SMS or iMessage) to get HIPAA-compliant texting combined with powerful features like document sharing, e-signatures, tele-health and AI integration with Skyscape's trusted clinical library for effective collaboration. The result is a fully customizable, HIPAA-secure platform that makes care coordination and patient communication effortless and secure. Healthcare providers can use Buzz on mobile devices or web browsers interchangeably. \*\* Proof Points - Enhanced Patient Satisfaction & Business Outcomes Buzz streamlines administrative tasks, allowing for greater patient volume without increased administrative strain. Patient onboarding becomes seamless, involving simple steps like creating group texts for efficient communication across multiple providers. A testament to Buzz's impact? One home healthcare provider expanded their patient base by 33%, with only a 10% staffing increase in one year. In multiple case studies, the healthcare agency increased the Medicare CMS Star rating - in one case from 2.5 to 5! These ratings reflect heavily on quality of care and patient satisfaction. Buzz enhances both with open lines of communication and real-time case management. With features like BuzzLink, care teams can connect with their patients via secure messages or video or phone calls securely backed by Buzz servers. \*\* Streamlined Paperwork for Staff Buzz incorporates the document workflow, including the annotation and digital signatures, to enable working with Adobe PDF or Microsoft Office documents without leaving the platform. Powerful Group management, referral management, and the real-time coordination of staff members reduce hassles and improve the organization's efficiency. Innovative integration of telephony, video calls, bulk messaging, fax, and email routing to groups and patient communication makes the platform appealing to all staff within an organization. \*\* Integrated Communication Channels In addition to providing intuitive 1:1 and Group channels of communication to share messages, reports, documents, X-rays, audio, videos, and more, Buzz is unique in aggregating all traditional forms of communication like fax, telephony with virtual bi-directional phone and caller ID capability, live video for telehealth, emails, and SMS to offer a unique all-in-one platform. All the information is readily available on the Buzz Platform for instant access. \*\* Perfect EHR Companion Buzz also provides easy, effective bi-directional integration with EHRs (EMRs) such as PointClickCare, Epic, Homecare Homebase, AdvancedMD, and many more. It presents information about patients in a conversational style, making access to vital patient data—medications, progress notes, allergies, immunizations, directives, etc.—a one-touch process. Conversations between providers and families can be seamlessly integrated as notes in the patient record. Buzz doesn't just make healthcare more efficient; it redefines it. With Buzz, your organization can manage additional patients cost-effectively while improving communication among staff and customers. For more information or to access this transformative software, visit https://buzz.skyscape.com. Explore the future of healthcare with Buzz.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 88

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.6/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 8.9/10 (Category avg: 8.0/10)
- **Practice Specific:** 9.4/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Skyscape®](https://www.g2.com/sellers/skyscape)
- **Company Website:** https://buzz.skyscape.com/
- **Year Founded:** 1993
- **HQ Location:** Marlborough, MASSACHUSETTS
- **Twitter:** @skyscapeinc (1,835 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/35448 (126 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care, Medical Practice
  - **Company Size:** 65% Small-Business, 26% Mid-Market


#### Pros & Cons

**Pros:**

- Communication (16 reviews)
- Features (9 reviews)
- HIPAA Compliance (9 reviews)
- Secure Communication (9 reviews)
- Collaboration (8 reviews)

**Cons:**

- Limited Features (2 reviews)
- Not User-Friendly (2 reviews)
- Limited Messaging Features (1 reviews)
- Notification Issues (1 reviews)
- Poor Usability (1 reviews)

  ### 14. [SimplePractice](https://www.g2.com/products/simplepractice/reviews)
  SimplePractice is a top-rated EHR software and all-in-one practice management solution for health and wellness providers. More than 200,000 providers trust SimplePractice to start and build their business through industry leading EHR software, ongoing education, and powerful tools that connect them to clients seeking care. While using this practice management software, practitioners are able to access everything they need from seamless appointment scheduling, billing, and payments to HIPAA-compliant Telehealth, insurance claim filing, and more. SimplePractice also enhances the client experience with an easy-to-use client portal as well as a clinician directory that lets them find and request an appointment directly with the right therapist. Recognized by Built In as one of the Best Midsize Companies to Work For in Los Angeles in 2022, SimplePractice is proud to pave the future of healthtech. Sign up for a free, 30-day trial today to try it out for yourself.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 124

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10)
- **Telecommunications:** 7.8/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 6.1/10 (Category avg: 8.0/10)
- **Practice Specific:** 7.9/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [SimplePractice](https://www.g2.com/sellers/simplepractice)
- **Year Founded:** 2012
- **HQ Location:** Santa Monica, California
- **Twitter:** @simplepractice (2,440 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2686631/ (619 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Therapist, Owner
  - **Top Industries:** Mental Health Care, Health, Wellness and Fitness
  - **Company Size:** 97% Small-Business, 2% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (6 reviews)
- Automation (3 reviews)
- Document Management (3 reviews)
- Easy Access (3 reviews)
- Features (3 reviews)

**Cons:**

- Limited Features (4 reviews)
- Limited Functionality (3 reviews)
- Expensive (2 reviews)
- Extra Charges (2 reviews)
- Inadequate Reporting (2 reviews)

  ### 15. [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews)
  Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical charting, streamlined documentation, telehealth, & more. Already have an EHR? That works too. Tebra integrates seamlessly with third-party products, meaning any practice can leverage our solutions. Tebra is the leading practice automation solution for independent practices.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 247

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.5/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 8.8/10 (Category avg: 8.0/10)
- **Practice Specific:** 7.7/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Tebra](https://www.g2.com/sellers/tebra)
- **Company Website:** https://www.tebra.com/
- **HQ Location:** Corona del Mar, US
- **Twitter:** @TebraOfficial (11,010 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/tebra/ (1,054 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, Office Manager
  - **Top Industries:** Medical Practice, Hospital & Health Care
  - **Company Size:** 86% Small-Business, 11% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (8 reviews)
- Features (4 reviews)
- Customer Support (3 reviews)
- Efficiency (3 reviews)
- User Interface (3 reviews)

**Cons:**

- Inadequate Reporting (4 reviews)
- Inefficiency (4 reviews)
- Limited Features (4 reviews)
- Billing Issues (3 reviews)
- Inefficient Reporting (3 reviews)

  ### 16. [Healthie](https://www.g2.com/products/healthie/reviews)
  Healthie offers an industry-leading EMR, scheduling, and engagement platform for modern healthcare delivery. Healthie is a comprehensive tool for practice management and telehealth, and includes core business features: scheduling, billing (out-of-pocket and insurance), charting (intake forms, e-signature, and note-templates), document sharing, secure messaging, client food logging, and more. Healthie is HIPAA, SOC-2, PIPEDA, GDPR, and PCI-compliant. Healthie offers integration with various third-party applications such as Stripe, Fullscript, Zoom and more. Monthly subscriptions and support is offered via email, phone, and documentation. Healthie has a no-commitment free trial.


  **Average Rating:** 3.9/5.0
  **Total Reviews:** 21

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.6/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 7.5/10 (Category avg: 8.0/10)
- **Practice Specific:** 7.3/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Healthie](https://www.g2.com/sellers/healthie)
- **Year Founded:** 2016
- **HQ Location:** New York
- **Twitter:** @GetHealthie (1,554 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10619369/ (169 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Health, Wellness and Fitness
  - **Company Size:** 95% Small-Business


#### Pros & Cons

**Pros:**

- Features (6 reviews)
- Scheduling (4 reviews)
- Customer Support (3 reviews)
- Customization (3 reviews)
- Appointment Scheduling (2 reviews)

**Cons:**

- Not User-Friendly (3 reviews)
- Time-Consuming (3 reviews)
- Limited Integration (2 reviews)
- Navigation Difficulty (2 reviews)
- Poor Customer Support (2 reviews)

  ### 17. [Mend](https://www.g2.com/products/mend/reviews)
  Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers. Our platform connects every major touchpoint in the outpatient experience so patients and staff can move seamlessly from scheduling to intake to ongoing communication without switching systems or navigating unnecessary steps. Organizations rely on Mend for self scheduling, digital intake, automated forms, two way patient messaging, reminders, Smart Waitlist matching, online payments, and video visits. Patients can complete everything from any device through a single integrated workflow, which significantly increases participation and reduces confusion and missed appointments. Mend works alongside leading EHR systems, which allows teams to enhance their operations without replacing their system of record. Staff reduce manual work, lower phone volume, and gain clearer insight into daily performance. Mend also provides AI attendance prediction, measurement based care automation, and real time operational dashboards that support higher provider utilization and stronger organizational outcomes. Patients gain a streamlined and accessible experience that supports timely treatment. Organizations gain higher show rates, increased revenue capture, and more time for mission centered work. Mend exists to make access to mental and behavioral healthcare more convenient for all and to help outpatient organizations deliver effective and compassionate care at scale.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 105

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.6/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 8.8/10 (Category avg: 8.0/10)
- **Practice Specific:** 9.4/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Mendfamily](https://www.g2.com/sellers/mendfamily)
- **Year Founded:** 2014
- **HQ Location:** Orlando, Florida
- **LinkedIn® Page:** https://www.linkedin.com/company/mendfamily (75 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care, Mental Health Care
  - **Company Size:** 50% Small-Business, 33% Mid-Market


#### Pros & Cons

**Pros:**

- Communication (2 reviews)
- Telehealth Services (2 reviews)
- Appointment Scheduling (1 reviews)
- Communication Efficiency (1 reviews)
- Ease of Use (1 reviews)


  ### 18. [Maple](https://www.g2.com/products/maple-maple/reviews)
  Maple is the only Canadian virtual care platform to offer 24/7 access to doctors, with under five minute wait times. Patients see a Canadian-licensed doctor for each and every on-demand consultation — no nurse triage or complicated user flow. We also offer specialist care from licensed psychotherapists, psychiatrists, endocrinologists, dermatologists, oncology navigators, and many more.


  **Average Rating:** 3.6/5.0
  **Total Reviews:** 11

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Telecommunications:** 7.9/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 6.1/10 (Category avg: 8.0/10)
- **Practice Specific:** 6.1/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Maple](https://www.g2.com/sellers/maple)
- **HQ Location:** Toronto, Ontario
- **Twitter:** @getmaple (1,602 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/mapleonlinehealthcare/about/ (234 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 64% Small-Business, 27% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (1 reviews)
- Form Management (1 reviews)

**Cons:**

- Integration Issues (1 reviews)

  ### 19. [IntakeQ](https://www.g2.com/products/intakeq/reviews)
  IntakeQ is a web-based online intake form management software that enables healthcare professionals and clinicians to electronically share HIPAA compliant forms with their patients, and receive them back completed & signed electronically before their next appointment. IntakeQ eliminates paperwork and tedious administrative tasks through our digital platform. The product automates the form intake process thereby improving record keeping and customer/patient onboarding. IntakeQ is well suited for the needs of any size practice from individual practitioners to clinics and big hospitals.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 14

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.7/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 8.3/10 (Category avg: 8.0/10)
- **Practice Specific:** 9.4/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [IntakeQ](https://www.g2.com/sellers/intakeq)
- **Year Founded:** 2014
- **HQ Location:** Hamilton, Ontario
- **Twitter:** @intakeQ (145 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9499150 (6 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 79% Small-Business, 14% Mid-Market


  ### 20. [Raintree Systems](https://www.g2.com/products/raintree-systems/reviews)
  Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operations. With a focus on the unique needs of rehabilitation practices, Raintree supports over 50 million patient visits annually across more than 8,500 therapy clinics throughout the United States. The software integrates advanced technology, including artificial intelligence, to enhance the electronic health record (EHR) experience specifically for rehab therapy professionals. Targeted primarily at adult and pediatric therapy practices, Raintree caters to a wide range of users, including physical therapists, occupational therapists, and speech-language pathologists. The software's design is informed by best practices in rehabilitation, ensuring that therapy providers can deliver optimal care and achieve superior patient outcomes. Raintree’s commitment to innovation is evident through its strategic investments in AI technology, which streamline clinical documentation and enhance patient engagement. Key features of Raintree include its ONC-certified EHR, which is the first of its kind tailored specifically for rehabilitation therapy. This certification underscores the software's compliance with industry standards, ensuring that therapy organizations can operate securely and efficiently. Additionally, Raintree offers AI scribe technology that automates clinical documentation, allowing therapists to focus more on patient care rather than administrative tasks. The platform also includes robust patient engagement and communication tools, which facilitate better interactions between providers and patients, ultimately leading to improved satisfaction and outcomes. Furthermore, Raintree provides comprehensive revenue cycle management (RCM) solutions that help therapy practices optimize their financial processes. By integrating business intelligence and analytics, users can gain valuable insights into their operations, enabling them to make data-driven decisions that enhance efficiency and profitability. With a client base that includes 8 out of the 10 largest rehab therapy organizations and over 2,500 implementations nationwide, Raintree stands out as a leader in the industry, prioritizing compliance, security, and the specific needs of rehabilitation therapy providers.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 116

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10)
- **Telecommunications:** 7.4/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 8.1/10 (Category avg: 8.0/10)
- **Practice Specific:** 7.8/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Raintree Systems](https://www.g2.com/sellers/raintree-systems)
- **Company Website:** https://www.raintreeinc.com
- **Year Founded:** 1983
- **HQ Location:** Chandler, AZ
- **LinkedIn® Page:** https://www.linkedin.com/company/56783/ (293 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care, Medical Practice
  - **Company Size:** 47% Mid-Market, 40% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (17 reviews)
- Features (17 reviews)
- Efficiency (16 reviews)
- Helpful (11 reviews)
- Business Efficiency (8 reviews)

**Cons:**

- Not User-Friendly (14 reviews)
- Poor Usability (13 reviews)
- System Usability (11 reviews)
- Navigation Difficulty (9 reviews)
- Difficult Navigation (8 reviews)

  ### 21. [Solaborate Messenger](https://www.g2.com/products/solaborate-messenger/reviews)
  Solaborate Messenger is a comprehensive communication and collaboration platform designed to enhance real-time interactions for professionals and consumers. It offers a suite of tools that facilitate seamless video calls, document sharing, screen casting, and remote monitoring of home or office environments. By integrating both software and hardware solutions, Solaborate Messenger aims to streamline communication processes, boost productivity, and support a balanced work-life dynamic. Key Features and Functionality: - Video Communication: High-quality video calls that support both individual and group interactions. - Document Sharing: Effortless sharing and organization of files and documents within the platform. - Screen Sharing and Casting: Users can share their screens or cast content, facilitating presentations and collaborative work. - Remote Monitoring: Capabilities to monitor home or office spaces remotely, enhancing security and oversight. - Integration with HELLO Devices: Compatibility with Solaborate's HELLO devices, transforming any TV into a multifunctional communication hub. Primary Value and User Solutions: Solaborate Messenger addresses the need for an integrated communication platform that combines various tools into a single, user-friendly interface. By offering features like video conferencing, file sharing, and remote monitoring, it eliminates the need for multiple disparate applications, thereby reducing complexity and improving efficiency. This integration is particularly beneficial for professionals seeking to enhance collaboration, maintain connectivity, and manage their work environments effectively, all while supporting a harmonious balance between professional and personal life.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 45

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Solaborate](https://www.g2.com/sellers/solaborate)
- **Year Founded:** 2016
- **HQ Location:** Los Angeles, California
- **Twitter:** @Solaborate (1,255 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9189518 (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Telecommunications, Accounting
  - **Company Size:** 49% Small-Business, 29% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (6 reviews)
- Security (4 reviews)
- Cross-Platform (3 reviews)
- User Interface (3 reviews)
- Audio Quality (2 reviews)

**Cons:**

- Limited Features (3 reviews)
- Customer Support (1 reviews)
- Integration Issues (1 reviews)
- Limited Integrations (1 reviews)
- Missing Features (1 reviews)

  ### 22. [Omniva Telehealth](https://www.g2.com/products/omniva-telehealth/reviews)
  Omniva Telehealth stands as the best telehealth and telemedicine software. You can launch your own personalized HIPPA-compliant telehealth platform in just 10 minutes! With Omniva, you can seamlessly connect with patients anytime, anywhere, offering convenience, accessibility, and top-notch care. Our user-friendly interface ensures seamless navigation for both providers and patients, creating a hassle-free telehealth experience. Whether you're a hospital, clinic, or individual practitioner, Omniva empowers you to deliver top-notch virtual care with ease. Key Features: Secure Video & Audio Calls Digital Patient Forms, Clinical Notes & E-Prescription Portals for Patient and Support Staff Branded Native Mobile Apps


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 13

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10)
- **Telecommunications:** 10.0/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 9.9/10 (Category avg: 8.0/10)
- **Practice Specific:** 10.0/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Knovator Technologies](https://www.g2.com/sellers/knovator-technologies)
- **Year Founded:** 2017
- **HQ Location:** Surat
- **Twitter:** @knovator (60 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/knovator/about/ (55 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care
  - **Company Size:** 54% Small-Business, 46% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (3 reviews)
- Easy Access (3 reviews)
- Secure Communication (3 reviews)
- Telehealth Services (3 reviews)
- Efficiency (2 reviews)


  ### 23. [Teladoc](https://www.g2.com/products/teladoc/reviews)
  Teladoc Health is the global virtual care leader, helping millions of people resolve their healthcare needs with confidence.


  **Average Rating:** 3.0/5.0
  **Total Reviews:** 23

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Telecommunications:** 7.5/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 7.0/10 (Category avg: 8.0/10)
- **Practice Specific:** 6.5/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Teladoc](https://www.g2.com/sellers/teladoc)
- **Year Founded:** 2013
- **HQ Location:** Purchase, NY
- **Twitter:** @TeladocHealth (17,501 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/128505/ (5,455 employees on LinkedIn®)
- **Ownership:** TDOC

**Reviewer Demographics:**
  - **Company Size:** 38% Mid-Market, 38% Small-Business


  ### 24. [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews)
  TheraNest is a cloud-based EHR and practice management platform built specifically for mental and behavioral health providers. Developed by Ensora Health, TheraNest combines clinical documentation, insurance billing, scheduling, HIPAA-compliant telehealth, e-prescribing, and a client portal in one system serving solo practitioners, group practices, and mid-size behavioral health organizations. TheraNest differentiates from SimplePractice, TherapyNotes, Jane App, and Carepatron through deeper billing and insurance claims management, group practice workflows including multi-provider scheduling and supervision tracking, and integrated Wiley Treatment Planner content. Core features include automated appointment reminders, customizable progress notes and treatment plans, a searchable DSM and CPT code database, electronic claims submission, ERA/EOB processing, and unlimited document storage. Recognized as a G2 Leader in Mental Health Software, TheraNest is rated highly for ease of use, responsive support, and clinical note quality. A free 21-day trial is available. Pricing starts at $29/month and scales by active client count.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 125

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Ensora Health (formerly Therapy Brands)](https://www.g2.com/sellers/ensora-health-formerly-therapy-brands)
- **Company Website:** https://ensorahealth.com/
- **Year Founded:** 2020
- **HQ Location:** Birmingham, US
- **LinkedIn® Page:** https://www.linkedin.com/company/therapy-brands/mycompany/ (406 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Therapist
  - **Top Industries:** Mental Health Care
  - **Company Size:** 90% Small-Business, 5% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (35 reviews)
- Document Management (15 reviews)
- Booking Ease (11 reviews)
- Features (11 reviews)
- Scheduling (11 reviews)

**Cons:**

- Technical Issues (13 reviews)
- Limited Features (9 reviews)
- Poor Navigation (7 reviews)
- Interface Issues (5 reviews)
- Poor Customer Support (5 reviews)

  ### 25. [Rhinogram](https://www.g2.com/products/rhinogram-rhinogram/reviews)
  Rhinogram's digital communication & virtual care platform is designed for strategic healthcare facilities looking to reduce call volume, improve staff efficiency, and acquire new patients while providing empowered patient engagement and achieving high patient satisfaction. Healthcare facilities of all sizes are having to do more with less and less everyday. Rhinogram's complete engagement platform provides a market leading and innovative, AI powered, real-time communication platform, that empowers patient initiated communication and direct simple texts (SMS), multimedia texts (MMS) and live video messaging- giving healthcare facilities the ability to better engage with patients while streamlining workflows and consolidating disparate systems.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 50

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.0/10 (Category avg: 8.8/10)
- **Low Bandwidth Support:** 7.1/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.3/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Rhinogram](https://www.g2.com/sellers/rhinogram)
- **Year Founded:** 2015
- **HQ Location:** Chattanooga, US
- **Twitter:** @rhinogram (615 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/rhinogram (20 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care, Medical Practice
  - **Company Size:** 91% Small-Business, 8% Mid-Market




## Parent Category

[Health Care Software](https://www.g2.com/categories/health-care)



## Related Categories

- [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management)
- [EHR Software](https://www.g2.com/categories/ehr)
- [Patient Engagement Software](https://www.g2.com/categories/patient-engagement)