--- title: MedEvolve Reviews meta\_title: 'MedEvolve Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 17 reviews by the users' company size, role or industry to find out how MedEvolve works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 17 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- ### MedEvolve Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **exceptional customer support** from MedEvolve, always receiving quick and helpful responses to their queries. [(4 mentions)](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=1162766&qs=pros-and-cons#reviews) Users find MedEvolve to be **user-friendly** , appreciating its straightforward design and helpful customer support. [(4 mentions)](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=1162415&qs=pros-and-cons#reviews) Users appreciate the **user-friendly design** of MedEvolve, making billing efficient and customer service outstanding. [(3 mentions)](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=1162518&qs=pros-and-cons#reviews) Users value the **comprehensive features** of MedEvolve, finding it user-friendly and rich in useful analytics. [(2 mentions)](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=1162578&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of MedEvolve, making it easy to navigate and learn its many features. [(2 mentions)](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=1162401&qs=pros-and-cons#reviews) Users express frustration over **poor reporting** , citing complexity and a lack of training for effective use. [(2 mentions)](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=1162326&qs=pros-and-cons#reviews) Users struggle with **data management issues** due to slow response times and limited reporting flexibility in MedEvolve. [(1 mentions)](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=2503810&qs=pros-and-cons#reviews) Users find **frequent updates** complicate report building and occasionally slow down system performance. [(1 mentions)](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=1162250&qs=pros-and-cons#reviews) Users find reporting on MedEvolve **inefficient and complicated** , especially after a recent update that slowed performance. [(1 mentions)](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=1162813&qs=pros-and-cons#reviews) Users experience **insufficient training** for MedEvolve, hindering their ability to fully utilize the software's capabilities. [(1 mentions)](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=1162479&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of MedEvolve ##### 1. Customer Support Users value the **exceptional customer support** from MedEvolve, always receiving quick and helpful responses to their queries. [ See 4 mentions ](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=1162766&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "It was an easy process." What do you like about MedEvolve? The platform was easy to navigate. I had no issues with reaching customer care when I needed to. ![sydney f.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sydney f.") SF sydney f. Small-Business (50 or fewer emp.) 5.0/5 "MOST USER FRIENDLY PROGRAM I HAVE USED" What do you like about MedEvolve? Program is straight forward and user friendly for most billing needs. Program is well designed and they are always coming up with ways to make billing ##### 2. Ease of Use Users find MedEvolve to be **user-friendly** , appreciating its straightforward design and helpful customer support. [ See 4 mentions ](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=1162415&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Many years with MedEvolve" What do you like about MedEvolve? MedEvolve is pretty user friendly offering more and more as the user learns may of the very useful features within the program ![sydney f.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sydney f.") SF sydney f. Small-Business (50 or fewer emp.) 5.0/5 "MOST USER FRIENDLY PROGRAM I HAVE USED" What do you like about MedEvolve? Program is straight forward and user friendly for most billing needs. Program is well designed and they are always coming up with ways to make billing ##### 3. Helpful Users appreciate the **user-friendly design** of MedEvolve, making billing efficient and customer service outstanding. [ See 3 mentions ](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=1162518&qs=pros-and-cons#reviews) See Related User Reviews ![sydney f.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sydney f.") SF sydney f. Small-Business (50 or fewer emp.) 5.0/5 "MOST USER FRIENDLY PROGRAM I HAVE USED" What do you like about MedEvolve? Program is straight forward and user friendly for most billing needs. Program is well designed and they are always coming up with ways to make billing ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Medevolve has the best customer service." What do you like about MedEvolve? The program itself is great, we don't have issues with running the program, it's easy to navigate and overall an easy program to teach and learn. Mede ##### 4. Comprehensive Features Users value the **comprehensive features** of MedEvolve, finding it user-friendly and rich in useful analytics. [ See 2 mentions ](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=1162578&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Many years with MedEvolve" What do you like about MedEvolve? MedEvolve is pretty user friendly offering more and more as the user learns may of the very useful features within the program ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Medevolve has the best customer service." What do you like about MedEvolve? The program itself is great, we don't have issues with running the program, it's easy to navigate and overall an easy program to teach and learn. Mede ##### 5. Features Users appreciate the **user-friendly interface** of MedEvolve, making it easy to navigate and learn its many features. [ See 2 mentions ](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=1162401&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Many years with MedEvolve" What do you like about MedEvolve? MedEvolve is pretty user friendly offering more and more as the user learns may of the very useful features within the program ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Medevolve has the best customer service." What do you like about MedEvolve? The program itself is great, we don't have issues with running the program, it's easy to navigate and overall an easy program to teach and learn. Mede ### 5 Cons or Disadvantages of MedEvolve ##### 1. Poor Reporting Users express frustration over **poor reporting** , citing complexity and a lack of training for effective use. [ See 2 mentions ](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=1162326&qs=pros-and-cons#reviews) See Related User Reviews ![sydney f.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sydney f.") SF sydney f. Small-Business (50 or fewer emp.) 5.0/5 "MOST USER FRIENDLY PROGRAM I HAVE USED" What do you dislike about MedEvolve? Still somewhat complicated to build some reports. A recent update slowed things down for users. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Customer Service is Some of the Best in the Business!" What do you dislike about MedEvolve? My office had already been using MedEvolve for over 10 years prior to my joining them. I believe we are underutilizing the program. The biggest down ##### 2. Data Management Issues Users struggle with **data management issues** due to slow response times and limited reporting flexibility in MedEvolve. [ See 1 mentions ](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=2503810&qs=pros-and-cons#reviews) See Related User Reviews CA Cristina A. Small-Business (50 or fewer emp.) 5.0/5 "Great Company" What do you dislike about MedEvolve? The thing I do not like about MedEvolve is that I can't pick up the phone and ask a question. I can email them but it usually take over 48 hrs to rec ##### 3. Frequent Updates Users find **frequent updates** complicate report building and occasionally slow down system performance. [ See 1 mentions ](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=1162250&qs=pros-and-cons#reviews) See Related User Reviews ![sydney f.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sydney f.") SF sydney f. Small-Business (50 or fewer emp.) 5.0/5 "MOST USER FRIENDLY PROGRAM I HAVE USED" What do you dislike about MedEvolve? Still somewhat complicated to build some reports. A recent update slowed things down for users. ##### 4. Inefficient Reporting Users find reporting on MedEvolve **inefficient and complicated** , especially after a recent update that slowed performance. [ See 1 mentions ](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=1162813&qs=pros-and-cons#reviews) See Related User Reviews ![sydney f.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sydney f.") SF sydney f. Small-Business (50 or fewer emp.) 5.0/5 "MOST USER FRIENDLY PROGRAM I HAVE USED" What do you dislike about MedEvolve? Still somewhat complicated to build some reports. A recent update slowed things down for users. ##### 5. Insufficient Training Users experience **insufficient training** for MedEvolve, hindering their ability to fully utilize the software's capabilities. [ See 1 mentions ](https://www.g2.com/products/medevolve/reviews?filters%5Bsentiment_snippet%5D=1162479&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Customer Service is Some of the Best in the Business!" What do you dislike about MedEvolve? My office had already been using MedEvolve for over 10 years prior to my joining them. I believe we are underutilizing the program. The biggest down ## Top-Rated Alternatives [ ![Epic](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic") Epic 4.2/5(938) ](https://www.g2.com/products/epic/reviews) [ ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed") ModMed 4.5/5(362) ](https://www.g2.com/products/modmed/reviews) [ ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") Carepatron 4.5/5(699) ](https://www.g2.com/products/carepatron/reviews) [ View All Alternatives ](https://www.g2.com/products/medevolve/competitors/alternatives) ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") EM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 12/8/2023 "Happy with MedEvolve" 4/5 What do you like best about MedEvolve? MedEvolve organizes workflows at all levels. For the staff, we are able to organize their follow up worklists in a manner that is meaningful and easily reassign as needed. The tasking function streamlines the communication with other departments. Our Business Office leadership team is able to easily monitor productivity and how the collectors are working the accounts. This helps with providing feedback and support as needed to escalate the team. Review collected by and hosted on G2.com. What do you dislike about MedEvolve? We are still early in our relationship with MedEvolve. The implementation has been a little bumpy but we are working through it. Review collected by and hosted on G2.com. What problems is MedEvolve solving and how is that benefiting you? Providing work queues and insight into our AR for the collectors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MC Michele C. Small-Business (50 or fewer emp.) 11/8/2023 "Best customer service" 5/5 What do you like best about MedEvolve? The customer service reps are the best trained I have encountered in all the businesses I deal with. They know the product well and are always very professional. Review collected by and hosted on G2.com. What do you dislike about MedEvolve? I can't think of any. Best company to work with. Review collected by and hosted on G2.com. What problems is MedEvolve solving and how is that benefiting you? The only problem I have had is with billing and that is rare and they fix it immediately. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite BB Bonnie B. Small-Business (50 or fewer emp.) 11/27/2023 "Awesome" 5/5 What do you like best about MedEvolve? It is very user-friendly and easy to learn. Review collected by and hosted on G2.com. What do you dislike about MedEvolve? If you could breakdown reports better it would be nicer. Review collected by and hosted on G2.com. What problems is MedEvolve solving and how is that benefiting you? Makes maing corrections easy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite EM Elizabeth M. Small-Business (50 or fewer emp.) 5/18/2023 "Revenue Cycle Supervisor" 4/5 What do you like best about MedEvolve? The support that MedEvole provides to our group and staff. Review collected by and hosted on G2.com. What do you dislike about MedEvolve? If MedEvolve offered an EHR system that would have worked in our favor. Review collected by and hosted on G2.com. What problems is MedEvolve solving and how is that benefiting you? MedEvolve has solved many issues from EDI rejections, assisting with reporting support and workflow. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kim P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim P.") KP Kim P. Clinic Administrator Small-Business (50 or fewer emp.) 3/14/2023 "Exceptional Service and Seamless transition to new PM system." 5/5 What do you like best about MedEvolve? Exceptional Service and seamless transition Review collected by and hosted on G2.com. What do you dislike about MedEvolve? Not applicable at this time. This was a great move! Review collected by and hosted on G2.com. What problems is MedEvolve solving and how is that benefiting you? MedEvolve is taking back control of our receivables and coding. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 7/26/2019 "MedEvolve" 4.5/5 What do you like best about MedEvolve? Helpful in adding new patients,discharging and billing. I like this programme since the scheduling is super easy,entering new patients and searching for new patients is quite easy,it is user friendly since it brings the capability of sending charges of tests to Doctors. Review collected by and hosted on G2.com. What do you dislike about MedEvolve? Complain of reflection of payment from client is keeping on recurring but is finally solve with an aid of this software,sometime servers are down due to failure of updates thus causing bugs in the institution. Review collected by and hosted on G2.com. Recommendations to others considering MedEvolve: MedEvolve is a convenient software programme easy to install and user friendly Review collected by and hosted on G2.com. What problems is MedEvolve solving and how is that benefiting you? Payment record updates through indication with green colour,Red colour also indicates problem records,easy billing,discharging of clients,easy detection of errors Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Erica H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erica H.") EH Erica H. Small-Business (50 or fewer emp.) 11/29/2017 "User friendly" 3/5 What do you like best about MedEvolve? Everything is organized in an intuitive way. Review collected by and hosted on G2.com. What do you dislike about MedEvolve? The office experiences unexpected crashes. Review collected by and hosted on G2.com. What problems is MedEvolve solving and how is that benefiting you? Keeping track of patients and patients' needs is easy with MedEvolve. Review collected by and hosted on G2.com. 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