Edit

BS

Becky S.

Mid-Market (51-1000 emp.)

5/14/2024

"LOVE MEDENT"

5/5

What do you like best about medent?

It's flexibility, customization and the support staff Review collected by and hosted on G2.com.

What do you dislike about medent?

Practice management system is a little out dated. Integration w/collection agencies. Review collected by and hosted on G2.com.

What problems is medent solving and how is that benefiting you?

The connection to VITL (our state HIE) w/regard to document LOINC codes and the integration of FHIR w/the ACO.

The pulling of documents into the note template, selection on which document to pull by date completed - giving us a wider selection of how old the document has to be before we don't want it pulled into the note. Review collected by and hosted on G2.com.

Response from Megan Chapman of medent

edit

Thank you for the review, Becky! We are always looking for ways to expand and integrate and we welcome any feedback or suggestions you may have!

JR

Julie R.

Medent Trainer & Software Support Specialist

Mid-Market (51-1000 emp.)

4/16/2024

"Medent review"

5/5

What do you like best about medent?

I have been using Medent for over 20 years. I had very limited training when I started but I found this EMR very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about medent?

I wish I had access to change/manipulate the software to accommodate our practice. Review collected by and hosted on G2.com.

Response from Megan Chapman of medent

edit

Thank you, Julie! We would love to meet with you to discuss ways we can tailor our software to your practice needs. Please feel free to submit a support ticket so we can help you take full advantage of our customizable features!

See how medent improved

JR

Jeannine R.

Mid-Market (51-1000 emp.)

5/14/2024

"Medent is a responsive and intuitive EMR."

5/5

What do you like best about medent?

The most helpful thing with Medent is the availablity of support and additional interfaces to support our practice. Review collected by and hosted on G2.com.

What do you dislike about medent?

Medent could offer more standardized reports for items that many practices need to report on. Review collected by and hosted on G2.com.

Response from Megan Chapman of medent

edit

Thank you for the feedback, Jeannine! We're always looking for ways to improve; we'd love to hear from you on what additional standardized reports you may be looking for so we can make that happen for you and others. If willing, please submit an online support request so we can get started on those reports!

See how medent improved

UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

8/14/2023

"So easy to user and very user friendly!"

5/5

What do you like best about medent?

Medent is easy to user and very user friendly! Review collected by and hosted on G2.com.

What do you dislike about medent?

I cannot think of anything I dislike of medent! Review collected by and hosted on G2.com.

Response from Megan Chapman of medent

edit

Thank you for your positive feedback! We strive to make MEDENT as user-friendly as possible for our customers.

UH

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

8/12/2021

"Medical Records all in One Secure Location"

4/5

What do you like best about medent?

Easy access, secure site, medical records in one location, contact providers available Review collected by and hosted on G2.com.

What do you dislike about medent?

Need to remember to use it! Otherwise, it works fine. Review collected by and hosted on G2.com.

Response from Megan Chapman of medent

edit

We're glad to hear that you find MEDENT easy to access and secure for your medical records. We understand that remembering to use it can be a challenge, but we're happy to hear that it's working fine for you otherwise. Thank you for sharing your feedback!

SH

Sybil H.

Medical Billing Manager

Small-Business (50 or fewer emp.)

6/18/2019

"Easy system! "

5/5

What do you like best about medent?

I started with iKnowMedGen2 system and switched to this one. Such an Easier system with quick learning tools and features. One of the best EMR systems next to EPIC's system. I would most definitely recommend this system to users looking for an EMR system that is easy to navigate and quickly learned. Review collected by and hosted on G2.com.

What do you dislike about medent?

Sometimes that it will close especially when working with a VPN connection. At times Medent will have a popup stating it may not be formatted with our operating system when trying to log in. We've completed an update and it still happens. Not really sure how to fix it but it doesn't cause connection issues. It's just a tad bit annoying and this just started happening fairly recently. Review collected by and hosted on G2.com.

Response from Megan Chapman of medent

edit

Thank you for sharing your experience with MEDENT. We apologize for the inconvenience with the system closing and the pop-up issue. Hopefully our team has resolved this issue for you! Keeping the system updated is indeed important for optimal performance.

UM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

6/26/2020

"Great for ENT Practice!"

4.5/5

What do you like best about medent?

I love that it shares information from other medical networks. It can be very helpful for concurrent patient care. Review collected by and hosted on G2.com.

What do you dislike about medent?

I do not love the price of this EMR system, but I find it worth the cost. Review collected by and hosted on G2.com.

Recommendations to others considering medent:

Look into if you are referring physicians and see if they are in the MEDENT network. Ask other medical practices their personal experience with MEDENT. Review collected by and hosted on G2.com.

What problems is medent solving and how is that benefiting you?

No real problems. I had issues with my internet at the office. Review collected by and hosted on G2.com.

Response from Megan Chapman of medent

edit

We're glad to hear that you find MEDENT helpful for concurrent patient care and sharing information from other medical networks. We understand that cost is an important factor, and we strive to provide value for the investment.

UM

Verified User in Medical Practice

Enterprise (> 1000 emp.)

11/14/2019

"Me sent is the best EMR! "

5/5

What do you like best about medent?

Me dent is easy to use- very colorful and easy on the eyes! The capabilities are endless. Everything can be personalized for each user. Review collected by and hosted on G2.com.

What do you dislike about medent?

Nothing, it it an awesome EMR. I would not change a thing! Review collected by and hosted on G2.com.

Response from Megan Chapman of medent

edit

Thank you for your positive feedback! We're glad to hear that MEDENT has made your job easier and that you find it to be your favorite EMR.

UM

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

7/7/2019

"Medical Assistant and office staff at outpatient cardiology office"

5/5

What do you like best about medent?

MEDENT is incredibly user friendly and easy to navigate. I especially like the customizable templates for office notes and common visits/complaints. Review collected by and hosted on G2.com.

What do you dislike about medent?

There are too many ways to do the exact same thing. It would be easier and less confusing if there was only one way to get into different parts of the chart. Review collected by and hosted on G2.com.

Response from Megan Chapman of medent

edit

Thank you for highlighting the endless benefits of MEDENT, including the organizational improvements it brings to your practice. We are committed to continuously enhancing our platform to better serve your needs.

UM

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

1/12/2019

"Generally user friendly service "

4/5

What do you like best about medent?

I like the way you can easily add documents via scan to a patient chart and how every type of services performed can be organized into its own category. Review collected by and hosted on G2.com.

What do you dislike about medent?

I dislike that if you error by adding something unwanted it doesn't go away. There is no way to delete anything from a chart. you can only flag it as an error and it becomes hidden but still accessible. Review collected by and hosted on G2.com.

What problems is medent solving and how is that benefiting you?

Medent is nice because you can use it to directly fax digital medical records to another doctors office or insurance company etc directly from the program rather than having to print and fax manually. The to dos section allows you to make a ongoing list of things to do to if what you need to send isnt avaible yet in the chart. The triage section is also helpful for communicating with other people in the office to request things like a doctor to sign an office note so it can be given to the patient. Review collected by and hosted on G2.com.

Response from Megan Chapman of medent

edit

We appreciate your positive feedback about MEDENT's user-friendly features and document organization. We understand your frustration with the inability to delete unwanted items from a chart, and we will explore ways to address this in future updates. It's great to hear that MEDENT is helping you streamline the process of faxing medical records and managing to-do lists and triage communication within your office.