# Meddbase Reviews **Vendor:** Cority **Category:** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 10 ## About Meddbase Meddbase, acquired by Cority Software in 2025, is a fully-secure software solution for healthcare management, designed with healthcare experts over two decades, to solve key healthcare challenges covering; booking, clinical, billing, communications, analytics, and support modules. With world-class security; HIPAA compliant, EU GDPR compliant, ISO27001-certified, and SOC2-certified, Meddbase is securely accessed from any web-enabled device, anywhere at any time to improve efficiency, security, and patient care. The Booking Module – Faster bookings, meaningful data analysis, and ease of use with a Fast Booking Portal, Patient Portal, Real-time Clinician Diary, and Patient Contact Protocol. The Clinical Module – Integrated, scalable, and flexible with Clinical Forms, EHR, Pathology, Prescription, Stock Control and healthcode Clinical Terms. The Billing Module – Easier, faster and more profitable financial activity with Automated Invoicing, Contract Management, Debt Management and Full Finance Integration. The Communications Module – Stay in touch easily and increase efficiency with Questionnaires, Tele-Health, Mail, SMS and Emails, Electronic Referrals and Document Manager. The Operations Module – Reduce risk, save time, and simplify your internal workflow with Case Collaboration, Smart Search, Smart Email, Workstation, and Form Builder. The Analytics Module – Control your data and unlock insight with Standard Reports, Advanced Reporting, Patient Analytics and Financial Reports. The Support Module – Feel supported at every step with Configuration and Implementation, Data Migration Support, Training, Support Hub, Support Desk, Dedicated Account Manager, and Data Compliance Support. The multi-layered system is capable of accommodating endless workflows and business models, ranging from small practices to global enterprises with thousands of users, nuanced workflows, and complex business requirements. Using role-based security for seamless digital collaboration, Meddbase improves connectivity and productivity within all areas of healthcare management. Workflows are automated, streamlined, and expedited, and our open API gives you unlimited interoperability options with existing systems and processes – Meddbase has worked on 50 integrations and counting. The team of data experts has extensive experience in migrating data from a wide range of clinical systems, including DGL Practice Manager, Crosscare, Lumeon, TM2 / TM3, and many more. The goal is to make the transition to Meddbase from your existing system seamless, smooth, and uninterrupted. Meddbase has built interfaces with GP Connect, Clinical Coding SNOMED CT, PDS, SCS, and NHS Spine Services, to enable the display and editing of full medical records in Meddbase, and offer a highly customisable product with an open API that allows for unlimited integrations with legacy and advancing systems within realistic timescales and budgets. Meddbase integrates with Xero, eFax, healthcode, Pathology Labs, PhysioTec, Opayo (SagePay) and Telemedicine allowing you to work seamlessly with your existing tech stack. ## Meddbase Pros & Cons **What users like:** - Users value the **comprehensive platform** of Meddbase, benefiting from its seamless integration of healthcare management functionalities. (2 reviews) - Users value the **customizable workflows** of Meddbase, allowing seamless integration for diverse specialty needs. (2 reviews) - Users value the **centralized document management** in Meddbase, enhancing efficiency in clinical documentation and workflow. (2 reviews) - Users find Meddbase to be an **efficient clinical documentation tool** , improving workflows through centralized document management. (2 reviews) - Users appreciate the **integrated cloud-based system** for seamless management of EHR, practice, and billing, enhancing workflow. (2 reviews) - Users value the **workflow efficiency** of Meddbase, significantly simplifying insurance and document management processes. (2 reviews) - Business Efficiency (1 reviews) - Customizability (1 reviews) - Customization Options (1 reviews) - Document Management (1 reviews) **What users dislike:** - Users note the **complex setup** of Meddbase, finding it challenging to learn without prior EHR experience. (3 reviews) - Users find the **steep learning curve** of Meddbase challenging, especially without prior experience in electronic health records systems. (2 reviews) - Users find **complexity in custom clinical drafts** limits the ease of use and efficiency in Meddbase. (1 reviews) - Users find the **difficult learning curve** of Meddbase challenging, especially for those new to electronic health records. (1 reviews) - Users find learning Meddbase **difficult due to navigation challenges** , especially without prior experience in electronic health records. (1 reviews) ## Meddbase Reviews ### 1. A Comprehensive Healthcare Management Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Suman S. | Clinical replenishment specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Meddbase?** It is a cloud-based healthcare management software that integrates electronic health records (EHR), practice management, and billing into one seamless system. It has flexible and customizable workflows to meet various specialty needs. **What do you dislike about Meddbase?** Meddbase can be challenging to learn for those people who are without prior experience with electronic health records systems. **What problems is Meddbase solving and how is that benefiting you?** Meddbase reduces errors by automating tasks, improving data accuracy, and enhancing communication among healthcare professionals. ### 2. Clinical documentation tool that works **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Meddbase?** Meddbase is an exceptional clinical documentation tool. It is efficient and can be manipulated to our specifications. **What do you dislike about Meddbase?** The learning curve with Meddbase is steep. It takes some time to get oriented to its capabilities. **What problems is Meddbase solving and how is that benefiting you?** Meddbase provides a tool for clinical documentation for case management purposes. It allows a secure way to store important data and allows us to look back on inputs for clinical review. ### 3. Best Clinical documentation platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Meddbase?** Centralized document management, storing and managing all documents like EHR. Efficient document creation with improved clinical work flow. **What do you dislike about Meddbase?** Nothing much but complexity in custom clinical drafts. **What problems is Meddbase solving and how is that benefiting you?** Benefiting in clinical aspects of documentation workflows and detailed information. ### 4. Great support, has all the potential to be amazing, however make sure it is right for you **Rating:** 3.5/5.0 stars **Reviewed by:** Nick K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Meddbase?** The support and willingness to help and listen and change is to be commended. The product can really help make insurance and letter writing workflows so much easier. There are large number of features to help reduce admin time in clinic. **What do you dislike about Meddbase?** The useability and booking an appointment is not as slick as it should be. The integration process is long and you need a team member to set it up. Slick sales process, needed better communication on time requirements, however since our feedback they have changed their process. **What problems is Meddbase solving and how is that benefiting you?** the ability to reduce admin time in letter writing and the ability to pull any data you need in a report ### 5. An Exciting Product! **Rating:** 5.0/5.0 stars **Reviewed by:** Anmol J. | Customer Service Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Meddbase?** A very capable product with vast varierty of functions. It's very easy to adapt it under my ecosystem. I required some assistance and they were very helpful for setting up under my ecosystem and how i wanted it. My department of 20+ members are currently actively using it and we have no issues whatsoever. Our team is using it daily. **What do you dislike about Meddbase?** Our team is using Meddbase dauly and we have not faced any issues as of right now. **What problems is Meddbase solving and how is that benefiting you?** It's basically making my department work very easy by automating the records and documentation we used to maintain. Also assisted us greatly in migrating from an old process to a new ecosystem. ### 6. Great addition to healthcare **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Meddbase?** Our team implemented the Go video feature based in Meddbase. The feature has been instrumental in connecting with more patients to conduct home video visits **What do you dislike about Meddbase?** We've used meddbase for 4 years and have been nothing but pleased with the services and support team. **What problems is Meddbase solving and how is that benefiting you?** Meddbase took our current patient levels and increased them by 43% when we purchased the product and utilized Govideo. This product allows us to document video visits and maintain patient records with ease. ### 7. Fantastic product and a great company to deal with **Rating:** 4.5/5.0 stars **Reviewed by:** Mick P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2023 **What do you like best about Meddbase?** There is a vast range of functionality and excellent built-in security. The whole product is highly customisable, with bespoke pathways which map business processes. The interface is intuitive, and the support from the helpdesk and our account manager is top-class and very responsive. **What do you dislike about Meddbase?** Some global settings are either on or off, and this setting then applies to the whole chamber. It would be better if these settings could be applied on an individual basis. **What problems is Meddbase solving and how is that benefiting you?** Meddbase helps us to run our business and is used for booking appointments in our network of clinics as well as managing patient records. We also use the system for managing hundreds of clients who each have a unique set of billing requirements. In addition, we use the system for invoicing clients. In short, Meddbase benefits us because it is a system that allows us to manage every aspect of our business. ### 8. Private GP user **Rating:** 4.0/5.0 stars **Reviewed by:** Jane B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2023 **What do you like best about Meddbase?** Immediate portable access to patient records. Excellent Laboratory link. Effective document management Useful administrative tools for my admin staff This is the only medical software that I have ever used, and I chose it over one of the competitors. **What do you dislike about Meddbase?** Annoying drop-down menu in medical history log containing options that are irrelevant to my practice. Options are not in logical alphabetical order. Tasking system could be improved with colour coding for different types of administrative/clinical tasks and different degrees of urgency **What problems is Meddbase solving and how is that benefiting you?** Ease of access for queries about clinical services and pathology billing. Ability to immediately offer appointments visible to clinicians and administrative staff.. ### 9. Best software for electronic healthcare management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Meddbase?** Overall the software is great and the features that I like most are video appointments and medical record management. **What do you dislike about Meddbase?** I would say there is nothing I don't like about this software apart from its pricing **What problems is Meddbase solving and how is that benefiting you?** I have used this on behalf of my client, it helps us in streamlining medical appointments and medical record management and all the features are great for use ### 10. Meddbase is a very intuitive system **Rating:** 5.0/5.0 stars **Reviewed by:** Jan H. | Clinical Operations Executive , Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Meddbase?** Everything you need is in the system, from patient consultations and surveys to document libraries and the Extranet. **What do you dislike about Meddbase?** It would be nice if the system could preview MS Word and Excel documents instead of just PDFs. **What problems is Meddbase solving and how is that benefiting you?** Meddbase enables us to separate our medical and occupational health policies, resulting in better reporting. - [View Meddbase pricing details and edition comparison](https://www.g2.com/products/meddbase/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-10+23%3A25%3A20+-0500&secure%5Bsession_id%5D=811b929f-7c55-48e8-84a7-b34dd1f7cc96&secure%5Btoken%5D=0e1d8575c6a45037f9f026c19288da192c3a82268f6467cf428f70e8fd7e548a&format=llm_user) ## Meddbase Features **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - CDI Training - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Data Collection** - Patient Data Aggregation - Patient Case Management - Patient Data Management - Patient Case Management - Clinical Communication and Collaboration - Patient Case Management - Utilization Management - Patient Case Management **Data Management** - EHR Integration - Referral Insight - Referral Database - Data Sharing **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Visibility** - Scheduler - Source Tracking - Referral Tracking **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution ## Top Meddbase Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (895 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.6/5.0 (354 reviews)