--- title: Medallion Reviews meta\_title: 'Medallion Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 15 reviews by the users' company size, role or industry to find out how Medallion works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 15 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # Medallion Reviews & Product Details Visit Website Medallion is the leading provider network management platform that unites provider operations and empowers end-to-end automation for credentialing, enrollment, and monitoring. We free healthcare teams to focus on what matters by enabling healthcare organizations to quickly and accurately manage and grow their provider networks with our AI-powered automation technology. * * * Product Website Medallion Seller [Medallion](https://www.g2.com/sellers/medallion) Discussions [Medallion Community](https://www.g2.com/products/medallion/discuss) Languages Supported English Overview by Lauren Mitri Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 18 months [ View More Pricing Information ](https://www.g2.com/products/medallion/pricing) ## Top-Rated Alternatives [ ![Essentials](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Essentials") Essentials 4/5(42) ](https://www.g2.com/products/essentials/reviews) [ ![symplr Provider](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "symplr Provider") symplr Provider 4/5(22) ](https://www.g2.com/products/symplr-provider/reviews) [ ![MedTrainer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MedTrainer") MedTrainer 4.4/5(86) ](https://www.g2.com/products/medtrainer/reviews) [ View All Alternatives ](https://www.g2.com/products/medallion/competitors/alternatives) ## User Insights Average based on 15 real user reviews. Implementation Time 1 month [Log in to unlock pricing and user insights](/login) ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 6/30/2026 "Outstanding Support: Extremely Responsive Chat and Email" 5/5 What do you like best about Medallion? I like how responsive their chat and email supports are. Review collected by and hosted on G2.com. What do you dislike about Medallion? Probably the timeline when the ticket is being picked up. Review collected by and hosted on G2.com. What problems is Medallion solving and how is that benefiting you? Mainly the follow ups needed with the medical board. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Alternative Medicine](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Alternative Medicine") AA Verified User in Alternative Medicine Small-Business (50 or fewer emp.) 7/14/2026 "The experience has not been great" 0/5 What do you like best about Medallion? Automatic license renewals are nice to have Review collected by and hosted on G2.com. What do you dislike about Medallion? Medallion reps are really unresponsive, do not provide clear updates, and I have found it extremely difficult to relay messages to the team Review collected by and hosted on G2.com. What problems is Medallion solving and how is that benefiting you? The only helpful thing is license renewals, which helps our providers. More complex tasks such a provider network enrollment is almost a nightmare Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 5/15/2023 "Fast-Improving Organization" 2.5/5 What do you like best about Medallion? Have been a longtime customer of Medallion. Have seen the company really grow and improve in accountability and efficiency over the years. Review collected by and hosted on G2.com. What do you dislike about Medallion? Some continued issues with detail orientation and workflow standardization. Review collected by and hosted on G2.com. What problems is Medallion solving and how is that benefiting you? Medallion allows us to outsource licensing and credentialing applications. Review collected by and hosted on G2.com. Show More Response from Kayla Pickford of Medallion [Editedit](https://www.g2.com/survey_responses/medallion-review-8087764/official_response/edit) Thank you for sharing your feedback and for being a longtime Medallion customer! We’re grateful for your partnership and appreciate you recognizing the improvements we’ve made over the years. We also truly value your constructive feedback around detail orientation and workflow standardization — we’re continuously refining our processes and product experience to ensure consistent, high-quality outcomes for all of our customers. If you haven't already, we encourage you to have a direct conversation with your Customer Account Management Team to ensure your concerns are being addressed. 10/6/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tas M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tas M.") TM Tas M. Senior Manager of Healthcare Services Mid-Market (51-1000 emp.) 12/19/2024 "Medallion- Where would I be without you?" 4.5/5 What do you like best about Medallion? My customer support colleagues that L have had the pleasure to work with. I enjoyed working with Kelsey when she was here and just adore Jaclyn. Also, the cred team and how they have assisted me in my turnaround times for cred have made a huge impact in my workflows. Leigh in PE gets a huge shout out. I can't say enough how these teams have helped and continue to help my work streams. Review collected by and hosted on G2.com. What do you dislike about Medallion? Have to be on top of PE reps in terms of entering notes. Sometimes hard to follow for audit purposes and found out some apps were not submitted. Caused a pain point on my end. Review collected by and hosted on G2.com. What problems is Medallion solving and how is that benefiting you? Streamlining cred and enrollment. This is helping me in a department of one still scale and effectively offer strategic solutions to my company. Review collected by and hosted on G2.com. Show More Response from Julie Hogan of Medallion [Editedit](https://www.g2.com/survey_responses/medallion-review-10668120/official_response/edit) Thank you for your kind words! We feel the same about YOU as a customer! We're thrilled to hear how much our team has supported your needs We appreciate your feedback on PE notes and will continue working to improve clarity and consistency. Grateful to have you as a Medallion customer. - Julie Hogan, SVP Account Management Validated ReviewerSource: Organic ![Stephanie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie M.") SM Stephanie M. Operations Manager Mid-Market (51-1000 emp.) 12/23/2024 "Great customer support" 3.5/5 What do you like best about Medallion? Medallion's customer support team is always so helpful! Whether I go to my account manager, or use the chat feature, they are able to easily support me within a timely manner. Additionally, they have made a lot of changes to the platform and their refporting, which makes it easy for me to garner insights. Review collected by and hosted on G2.com. What do you dislike about Medallion? Sometimes the platform can run a bit slow or take some time to load, would like to see this improved in the future. Review collected by and hosted on G2.com. What problems is Medallion solving and how is that benefiting you? Medallion has helped support our licensing function but completing licensing applications and tracking the information/ Review collected by and hosted on G2.com. Show More Response from Julie Hogan of Medallion [Editedit](https://www.g2.com/survey_responses/medallion-review-10682059/official_response/edit) Thank you for your feedback! We're so glad to hear our customer support team has been helpful and that the platform improvements are making a difference for you. We appreciate your note on speed and are always working to optimize performance. Grateful to have you as a Medallion customer! - Julie Hogan, SVP Account Management Current UserValidated ReviewerSource: Organic ![Sumeet D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sumeet D.") SD Sumeet D. Operations Associate Mid-Market (51-1000 emp.) 1/8/2025 "Good product but could use better customer service" 3.5/5 What do you like best about Medallion? I like the user interface of Medallion's platform! We use the platform quite frequently and it has been instrumental in our cross-licensing efforts. Review collected by and hosted on G2.com. What do you dislike about Medallion? The downsides of Medallion have been the support for clinicians – oftentimes the clinicians are confused/unclear of what tasks they need to complete. Review collected by and hosted on G2.com. What problems is Medallion solving and how is that benefiting you? Medallion has helped us greatly with our cross-licensing efforts, allowing our clinicians to serve more clients Review collected by and hosted on G2.com. Show More Response from Julie Hogan of Medallion [Editedit](https://www.g2.com/survey_responses/medallion-review-10718505/official_response/edit) Thanks for your feedback! We're glad to hear that Medallion's platform has been instrumental in your cross-licensing efforts. We also appreciate your insights on customer support for clinicians, ensuring clarity around tasks is a priority for us. We're continuously working to improve communication and guidance to make the experience smoother. If you have any specific suggestions, we'd love to hear them! - Julie Hogan, SVP Account Management Current UserValidated ReviewerSource: Organic JS Jana S. Medical Operations Manager Mid-Market (51-1000 emp.) 12/18/2024 "While not a 5 star service, they continuously improve" 3/5 What do you like best about Medallion? Account Management works to resolve issues Licensing timelines are better than previous experiances Dashboard is userfriendly and felpful with transcperancy Quick turnaround times on support chats Review collected by and hosted on G2.com. What do you dislike about Medallion? Quality of work is subpar Ever changing hands allows more errors and things falling through the cracks they do not provide "white glove" service providers can become disgruntled and lose trust due to repeated errors. Review collected by and hosted on G2.com. What problems is Medallion solving and how is that benefiting you? Our MANUAL internal credentialing cycle is no more thanks to Medallion. Review collected by and hosted on G2.com. Show More Response from Julie Hogan of Medallion [Editedit](https://www.g2.com/survey_responses/medallion-review-10665006/official_response/edit) Thanks for your feedback! We're glad to hear you find the dashboard, licensing timelines, and support responsiveness valuable. We take concerns about consistency and quality seriously and are continuously working to improve our processes. Your input is appreciated, and we’re committed to delivering a better experience. - Julie Hogan, SVP Account Management Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 1/2/2025 "Credentialing manager" 3.5/5 What do you like best about Medallion? Platform display is visually easy for the user Request submissions Updates & Notes of applications can be found easily Review collected by and hosted on G2.com. What do you dislike about Medallion? Alignment of group vs individual enorllments (groups elected contracts & LOB's) and the customiation per client. Reporting is currently minimal and the output of the report builder is not template or roster friendly Review collected by and hosted on G2.com. What problems is Medallion solving and how is that benefiting you? Our group contact as been able to provide us data report "dump" that we are able to maniuplate to meet payers template or format requirements Review collected by and hosted on G2.com. Show More Response from Julie Hogan of Medallion [Editedit](https://www.g2.com/survey_responses/medallion-review-10703294/official_response/edit) Thanks for your review! We’re glad you find Medallion’s platform easy to use and appreciate the transparency in application tracking. We hear your feedback on group vs. individual enrollments and reporting. Enhancements in these areas are a priority, and we’re working to improve customization and report usability. If you’d like to share more details on your specific reporting needs, we’d love to connect and ensure your feedback is incorporated into future updates! Thanks again for being a part of the Medallion community, we appreciate your partnership! - Julie Hogan, SVP Account Management Current UserValidated ReviewerSource: Organic LW Lisa W. Medical Staff Credentialing Coordinator Mid-Market (51-1000 emp.) 12/18/2024 "Some of our providers are not contracted still, it has been almost 2 years" 2.5/5 What do you like best about Medallion? It is great software to keep track of the contracting needs. Review collected by and hosted on G2.com. What do you dislike about Medallion? The length of time it has been taking to contract. Review collected by and hosted on G2.com. What problems is Medallion solving and how is that benefiting you? None Review collected by and hosted on G2.com. Show More Response from Julie Hogan of Medallion [Editedit](https://www.g2.com/survey_responses/medallion-review-10665075/official_response/edit) Thank you for your feedback. We understand the frustration with contracting delays and are continuously working to improve speed and transparency. We’d love to connect and learn more about the delays you're experiencing so we can partner to unblock where possible. Feel free to email me at julie.hogan@medallion.co - Julie Hogan, SVP Account Management Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 6/14/2023 "Great Service" 4/5 What do you like best about Medallion? The technical product is easy to understand and use for communication. I appreciate the support staff; they are accommodating and responsive to my questions promptly. This has significantly reduced my stress transitioning from an internal management approach. Review collected by and hosted on G2.com. What do you dislike about Medallion? The burden of organizing CME is a huge stressor, and having to upload it into third-party services is not hugely burdensome. Still, it would be amazing to simplify further the tasks required operationally. Review collected by and hosted on G2.com. What problems is Medallion solving and how is that benefiting you? Moving from internal management to external support, I needed the full support of my existing 51 licenses and am very grateful that this service exists. The whole reason I built an internal team in 2016 was b/c I didn't think the services on the market could manage my teams needs at the time reliably. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 18 months [ View More Pricing Information ](https://www.g2.com/products/medallion/pricing) Medallion Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_773fb50b84e8cad7e5b8148b0cf03334/essentials.png "Product Avatar Image") Essentials 4/5(42) [ Compare Now ](https://www.g2.com/compare/essentials-vs-medallion) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_718a3025f4fca49883f265b9b733638a/symplr-provider.png "Product Avatar Image") symplr Provider 4/5(22) [ Compare Now ](https://www.g2.com/compare/medallion-vs-symplr-provider) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_eb17762afdb81cb73cc56d966aedb504/medtrainer.png "Product Avatar Image") MedTrainer 4.4/5(86) [ Compare Now ](https://www.g2.com/compare/medtrainer-vs-medallion) ##### ##### Medallion Features Workflow Automation Database Management - Health Care Credentialing [ View More Features ](https://www.g2.com/products/medallion/features) ##### Categories on G2 [Health Care Credentialing](https://www.g2.com/categories/health-care-credentialing)[Provider Data Management (PDM)](https://www.g2.com/categories/provider-data-management-pdm) ##### Explore More [Is Wipro worth it as an Oracle E-Business Suite reseller for a large enterprise implementation, or does Capgemini Services offer more specialized EBS expertise at comparable cost?](https://www.g2.com/discussions/is-wipro-worth-it-as-an-oracle-e-business-suite-reseller-for-a-large-enterprise-implementation-or-does-capgemini-services-offer-more-specialized-ebs-expertise-at-comparable-cost)[What is the most affordable job description management tool for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-job-description-management-tool-for-smbs)[What's the most user-friendly one-click hard drive cloning software?](https://www.g2.com/discussions/what-s-the-most-user-friendly-one-click-hard-drive-cloning-software) [What mobile app debugging platforms work best for iOS developers who need to test without constant context switching between tools?](https://www.g2.com/discussions/what-mobile-app-debugging-platforms-work-best-for-ios-developers-who-need-to-test-without-constant-context-switching-between-tools)[Best cloud management software for large scale apps](https://www.g2.com/discussions/best-cloud-management-software-for-large-scale-applications)[What fleet management tools are worth using for a mid-size company that wants solid functionality without paying for features designed for massive enterprise fleets?](https://www.g2.com/discussions/what-fleet-management-tools-are-worth-using-for-a-mid-size-company-that-wants-solid-functionality-without-paying-for-features-designed-for-massive-enterprise-fleets) [Show MoreShow Less](javascript:void(0);)