--- title: Medallion Reviews meta_title: 'Medallion Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Medallion works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 15 scale: '5' date_modified: '2026-08-07' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # Medallion Reviews **Vendor:** Medallion **Category:** [Health Care Credentialing Software](https://www.g2.com/categories/health-care-credentialing) **Average Rating:** 3.6/5.0 **Total Reviews:** 15 ## About Medallion Medallion is the leading provider network management platform that unites provider operations and empowers end-to-end automation for credentialing, enrollment, and monitoring. We free healthcare teams to focus on what matters by enabling healthcare organizations to quickly and accurately manage and grow their provider networks with our AI-powered automation technology. ## Medallion Reviews ### 1. Outstanding Support: Extremely Responsive Chat and Email **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Medallion?** I like how responsive their chat and email supports are. **What do you dislike about Medallion?** Probably the timeline when the ticket is being picked up. **What problems is Medallion solving and how is that benefiting you?** Mainly the follow ups needed with the medical board. ### 2. Medallion- Where would I be without you? **Rating:** 4.5/5.0 stars **Reviewed by:** Tas M. | Senior Manager of Healthcare Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Medallion?** My customer support colleagues that L have had the pleasure to work with. I enjoyed working with Kelsey when she was here and just adore Jaclyn. Also, the cred team and how they have assisted me in my turnaround times for cred have made a huge impact in my workflows. Leigh in PE gets a huge shout out. I can't say enough how these teams have helped and continue to help my work streams. **What do you dislike about Medallion?** Have to be on top of PE reps in terms of entering notes. Sometimes hard to follow for audit purposes and found out some apps were not submitted. Caused a pain point on my end. **What problems is Medallion solving and how is that benefiting you?** Streamlining cred and enrollment. This is helping me in a department of one still scale and effectively offer strategic solutions to my company. **Official Response from Julie Hogan:** > Thank you for your kind words! We feel the same about YOU as a customer! We're thrilled to hear how much our team has supported your needs We appreciate your feedback on PE notes and will continue working to improve clarity and consistency. Grateful to have you as a Medallion customer. - Julie Hogan, SVP Account Management ### 3. Great partnership that provides insight into current and future credentialing needs. **Rating:** 4.5/5.0 stars **Reviewed by:** Nicole B. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Medallion?** Our Account Manager is responsive and helps our team understand how to best optimize the use of Medallion's credentialing platform. **What do you dislike about Medallion?** There are some parts of the process that I would like to see automated, such as notifications when verifications are completed. **What problems is Medallion solving and how is that benefiting you?** They are providing a database to track the credentialing status of our clinicians and assist with cross-state licensing to expand our reach to save lives. ### 4. For helpful to start up a practice! **Rating:** 4.5/5.0 stars **Reviewed by:** Faisal K. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Medallion?** I had used Medallion at a previous job, so I trusted them to get the job done again. **What do you dislike about Medallion?** The pricing I wish was a bit lower but its fine given the investment aspect. **What problems is Medallion solving and how is that benefiting you?** To set up payers without us manually having to chase them down. ### 5. Medallion Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Medallion?** I appreciate their expertise. They have some very experienced people. We have a point of comparison. Our previous licensing vendor made mistakes and the licensing/payer enrollment transactions took much longer. Combine that with the competitive pricing and Medallion gave us better results at a lower price. Also, they have been innovative.. 2 examples: 1) their fingerprinting solution; 2) integration of CME tracking **What do you dislike about Medallion?** They are a growth company and sometimes things fall through the cracks. Our payer enrollment specialist (who was terrific) was promoted... her successor was on board for a few months and then left.. and her successor did not cut it and was asked to leave. We are now back to the original payer enrollment specialist. Medallion has owned responsibility and worked with us so that we both learn from these gliches. **What problems is Medallion solving and how is that benefiting you?** Getting licenses and Medicare/Medicaid applications requires technical knowledge, a good platform, and management of complex work flows. We believe we are getting quality results at a reasonable price. **Official Response from Carla Bertaux:** > We're so thankful for our partnership and your continued support in working with our team. You're in great hands, and if you ever need anything, don't hesitate to reach out to your CSM! ### 6. Medallion is an excellent company that provides an extremely valuable service to our company! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2022 **What do you like best about Medallion?** The thing I like most about Medallion is the user-friendly licensing platform that makes it much easier to track nurses and provider licensing actions. The digital finder printing option is nice, but it doesn't completely alleviate the need for in-person fingerprints in some states. **What do you dislike about Medallion?** The thing I dislike the most about their platform is the reports/analytics that is available to the account admin. I can't pull ad-hoc reports at all. I can pull spreadsheets and then analyze the data myself, but there is no integrated BI tool to help with the analysis. I do get weekly emails with a report, but I can't do anything to adjust or analyze that data. Super frustrating. **What problems is Medallion solving and how is that benefiting you?** Their platform allows us to easily track and request nurse licensing actions in any state in the US. We are also using the Medallion staff support to submit licensing actions and to track tasks required to complete the licensing actions. **Official Response from Carla Bertaux:** > Thanks for taking the time to leave us a review! We're so glad that you're seeing success with our Licensing solution and we appreciate the feedback. We recently added a new Analytics tab and we plan to continue adding new reporting & data capabilities. If you have specific features you'd like to see please pass them along to your CSM so we can get them on our product roadmap! - [View Medallion pricing details and edition comparison](https://www.g2.com/products/medallion/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A32%3A21+-0500&secure%5Bsession_id%5D=50871123-dc81-45f7-bacd-fc53e3dcb606&secure%5Btoken%5D=ee800b6e1ef1188747e062e80db97b71004a9b83e9b9a104aecc61ded0e11ca1&format=llm_user) ## Medallion Features **Workflow Automation** - Workflow Management - Health Care Credentialing - Database Management - Health Care Credentialing - User Authorization - Health Care Credentialing - Enrollments/Onboarding - Training Management - Document Management - Forms Management - Committee Management - Application Management - Expiration Management - Compliance Management - Appointment Management - Credential Management - Task Management **Network Management** - Credentialing - Claims Management - Notifications - Inter-Systems Communication **Compliance** - Facility Management - Health Care Credentialing - Facility Compliance Management - Health Care Credentialing - Industry Compliance Management - Health Care Credentialing - Workflow Management **Data Management** - Insights - Data Reconciliation - Master Data Management - System of Record **Verification** - Provider Database Collection - Health Care Credentialing - Privileging - Health Care Credentialing - Commitee Review - Health Care Credentialing **Document Management** - Credentialing e-Documentation - Health Care Credentialing - Document Database - Health Care Credentialing - Information Audit - Health Care Credentialing **Additional Functionality** - HIPAA Compliant - Ad hoc Reporting - Reminders - Activity Tracking - License Verification - API - Monitoring - Web Forms - Alerts/Notifications - Data Import/Export - AI Copilot - Privileging - Self Service Portal - Secure Data Storage - Third-Party Integrations - Progress Tracking - Generative AI - Data Verification - Reporting & Statistics - Email Reminders - Online Applications ## Top Medallion Alternatives - [Essentials](https://www.g2.com/products/essentials/reviews) - 4.0/5.0 (42 reviews) - [symplr Provider](https://www.g2.com/products/symplr-provider/reviews) - 4.0/5.0 (22 reviews) - [MedTrainer](https://www.g2.com/products/medtrainer/reviews) - 4.4/5.0 (84 reviews)