--- title: Medallia Customer Experience Reviews meta\_title: 'Medallia Customer Experience Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 210 reviews by the users' company size, role or industry to find out how Medallia Customer Experience works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 210 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Medallia Customer Experience Reviews & Product Details Visit Website Medallia Experience Cloud, an award-winning SaaS platform, leads the market in helping organizations understand, manage and improve the experiences of their customers, employees, and citizens. Medallia is equipped with the most comprehensive capabilities for capturing feedback and experience signals wherever customers are interacting, including: email, social, digital web and in-app, conversational messaging and connected devices. And, when combined with operational and transactional data fed into Medallia, organizations can understand every touchpoint along every customer journey. Medallia Athena brings AI and Machine Learning to the platform, detecting patterns, uncovering issues and new business opportunities, and predicting behavior, all to focus attention for smarter business decisions. Medallia delivers these insights in real-time, across the organization, so that the voice of the customer can be embedded in daily decisions made by everyone, from the frontline to the C-suite. Using Medallia Experience Cloud, organizations can make demonstrable improvements to the customer experience and employee experience, reducing churn, turning detractors into promoters and buyers, and creating in-the-moment cross-sell and up-sell opportunities. All of which help companies deliver clear and potent returns on investment. Learn what Medallia can do for your organization by requesting a demo at https://www.medallia.com/contact-us/ * * * Product Website Medallia Customer Experience Seller [Medallia](https://www.g2.com/sellers/medallia) Discussions [Medallia Customer Experience Community](https://www.g2.com/products/medallia-customer-experience/discuss) Languages Supported Arabic, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Latvian, Lithuanian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Tagalog, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Traditional), Maltese Solution Type All-in-One Overview by Jessica McGee Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/medallia-customer-experience/pricing) ## Medallia Customer Experience Integrations (15) What do users say about integrations? Verified by Medallia Customer Experience [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Accenture Song (formerly Fjord) ](https://www.g2.com/products/accenture-song-formerly-fjord/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Analytics ](https://www.g2.com/products/adobe-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Experience Manager ](https://www.g2.com/products/adobe-experience-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Pipelines ](https://www.g2.com/products/azure-pipelines/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Engagehub ](https://www.g2.com/products/engagehub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Five9 Intelligent Cloud Contact Center Platform ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Genesys ](https://www.g2.com/products/vitech-corporation-genesys/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Dynamics 365 Customer Voice ](https://www.g2.com/products/microsoft-microsoft-dynamics-365-customer-voice/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Riptide ](https://www.g2.com/products/riptide/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Agentforce ](https://www.g2.com/products/salesforce-agentforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow Cloud Management ](https://www.g2.com/products/servicenow-cloud-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Trustpilot ](https://www.g2.com/products/trustpilot/reviews) Show More ![Santiago G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Santiago G.") SG Santiago G. Cx Executive Enterprise (\> 1000 emp.) 7/23/2024 "A Powerful Platform to Centralize and Act on Customer Feedback" 5/5 What do you like best about Medallia Customer Experience? What I like most about Medallia Customer Experience is the interface and the way it helps me visualize the guest experience from multiple angles. It makes my work much easier by turning a large volume of survey responses into clear, digestible, and actionable insights. I also appreciate that Medallia is constantly innovating, which adds real value to the platform over time. On top of that, the professional support network around Medallia feels broad, strong, and genuinely helpful, creating opportunities to learn from other CX professionals, exchange best practices, and gain fresh perspectives across different industries. Review collected by and hosted on G2.com. What do you dislike about Medallia Customer Experience? I believe Medallia Customer Experience still has some areas of opportunity, particularly around how user interactions are managed within the interface. There are several “quality of life” improvements that would be very beneficial, such as automatic saving for action plans, among other small usability enhancements. I would also recommend improving the data search functionality, as it can become tedious when you’re trying to review or sample more than five data points at a time. Additionally, technical changes can sometimes take a considerable amount of time to implement. Launching a new survey or program may depend heavily on the resources available, which can create challenges in highly dynamic environments or during periods of frequent change. That said, this isn’t necessarily unique to Medallia; it’s very similar to what happens with other competitors in the industry. For anyone already familiar with VoC models and platforms, this likely won’t come as a major surprise. Review collected by and hosted on G2.com. What problems is Medallia Customer Experience solving and how is that benefiting you? Medallia Customer Experience helps me identify deviations from my company’s regular service standards. It enables direct contact with my guests and provides specific data, clear metrics, and easy-to-interpret insights, which allow me to develop strategies and action plans for improvement. It also reduces information silos by centralizing customer feedback and making it easier to connect different sources of information in one place. This has been especially valuable in giving me a more complete understanding of the overall guest experience. In addition, the new functionalities have helped me optimize and better manage my day-to-day work. I can prioritize tasks more effectively, follow up on key opportunities, and gain a clearer understanding of my customers. Review collected by and hosted on G2.com. Show More Response from Allison Levy of Medallia Customer Experience [Editedit](https://www.g2.com/survey_responses/medallia-customer-experience-review-9917116/official_response/edit) We're glad to hear that you find our platform effective and efficient in customer service. We appreciate your feedback on the interface and are constantly working on improving user interaction and data search features. Your input is valuable to us as we strive to provide the best experience for our users. 6/23/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Shivraj P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivraj P.") SP Shivraj P. Data Analyst Enterprise (\> 1000 emp.) 6/12/2026 "Powerful Customer Insights with Real-Time Actionability" 5/5 What do you like best about Medallia Customer Experience? Medallia is great for capturing real-time customer feedback across multiple touchpoints, giving a unified view of the customer journey. Its AI-driven insights help quickly identify trends and prioritize actions that improve customer experience. The platform also enables closed-loop feedback, so organizations can act on insights and drive measurable business outcomes. Review collected by and hosted on G2.com. What do you dislike about Medallia Customer Experience? Medallia can be complex to implement and customize, often requiring significant time and resources. The user interface may feel overwhelming, especially for new users navigating large volumes of data. It can also be expensive, which may be a challenge for smaller organizations with limited budgets. Review collected by and hosted on G2.com. What problems is Medallia Customer Experience solving and how is that benefiting you? Medallia solves the challenge of fragmented customer feedback by centralizing data from multiple channels into one platform. It helps identify key pain points and trends quickly, enabling faster, data-driven decisions to improve customer satisfaction. By closing the feedback loop, it allows teams to take action proactively, leading to better customer retention and improved business outcomes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 4/22/2026 "Intuitive UX That Turns Qualitative Feedback Into Trackable Insights" 4.5/5 What do you like best about Medallia Customer Experience? I like being able to quantify qualitative feedback and organise it into trackable topics, so I can clearly see how performance and sentiment change over time. Support has been easy to reach and also proactive in sorting out problems for us. I also appreciate that the UX/UI is intuitive, but we have a long way to go for re-designing personal dashboards to make them even better with updated capabilities. Review collected by and hosted on G2.com. What do you dislike about Medallia Customer Experience? I dislike that I can’t design a dashboard myself. It would be helpful to see what features are available, integrate them, and play around with them internally before making any official changes. I’d also like to understand what ways of displaying data are currently supported, and have the ability to drag and drop charts, graphs, and similar elements to build the dashboard the way I need. Review collected by and hosted on G2.com. What problems is Medallia Customer Experience solving and how is that benefiting you? It's helping us organise large amounts of varied qualitative feedback that we'd otherwise spend a lot of time categorising. With the introduction of the AI Smart Topic builder, we'd also be able to spot emerging themes a lot faster Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Thomas T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas T.") TT Thomas T. Customer Experience Enterprise (\> 1000 emp.) 4/17/2026 "Medallia: Thought Leaders in the changing CX landscape" 5/5 What do you like best about Medallia Customer Experience? Medallia are the thought leaders in the industry, bringing new ideas and innovations and advancements in AI for example. They work with leading organisations and have a great client facing customer success team Review collected by and hosted on G2.com. What do you dislike about Medallia Customer Experience? The delay between the shiny new features and the actual implementation can take some time Review collected by and hosted on G2.com. What problems is Medallia Customer Experience solving and how is that benefiting you? Medallia allows users across the business to share and work collectively on the same platform logging close loop and follow up notes. We have been able to integrate our CRM salesforce to manage customer stakeholders. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite PR Paul R. 2/11/2026 "Satisfactory Experience, Valuable Insights" 4.5/5 What do you like best about Medallia Customer Experience? What I like the most is the attention from the Medallia Customer Experience team, always very attentive, proactive, with a very good attitude and availability to assist me. It has been very satisfying to work with Medallia Customer Experience since 2017, and it has helped us to understand the customer experience very well, turning all that information into qualitative, quantitative insights and cross-referenced with operational indicators. Additionally, we can share these insights with the main decision-making areas, which is very valuable. Review collected by and hosted on G2.com. What do you dislike about Medallia Customer Experience? What could definitely be improved is the communication between the support team area and us, the customers, because we are not always so up-to-date on best practices, what's new in the market, and the topics we already have need to be updated, so we can definitely improve those aspects. Review collected by and hosted on G2.com. What problems is Medallia Customer Experience solving and how is that benefiting you? With Medallia Customer Experience, we know the customer experience well, identifying what they dislike and like, and we turn that information into insights for improvement. We also understand what the service opportunities are. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Priya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priya S.") PS Priya S. DHL degree apprentice Enterprise (\> 1000 emp.) 4/20/2026 "Insightful Tool with Room for Text Analytics Enhancement" 4.5/5 What do you like best about Medallia Customer Experience? I appreciate how Medallia Customer Experience helps us gather valuable insights from our customers through their scores on relationship drivers, strategic drivers, and NPS metrics. The comments we receive allow us to understand how customers feel and identify areas for improvement. I like how they took our last feedback and implemented it, and I particularly enjoyed our breakout sessions. Review collected by and hosted on G2.com. What do you dislike about Medallia Customer Experience? They mentioned implementing more on text analytics, this would be a great improvement once I’m able to use it. More on helping us summarize feedback, sentiments, and close loop response generation. Review collected by and hosted on G2.com. What problems is Medallia Customer Experience solving and how is that benefiting you? Medallia Customer Experience helps us gather valuable insights from customers, understanding their feelings and improvement areas through scores and comments on relationship drivers and NPS metrics. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Barbara A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Barbara A.") BA Barbara A. Non Executive Board Member Enterprise (\> 1000 emp.) 4/16/2026 "Powerful, But Setup Needs Polish" 4/5 What do you like best about Medallia Customer Experience? I really like the ability of Medallia Customer Experience to filter and easily find feedback for certain journeys. Having a dashboard per journey surveyed and being able to filter on date and domain is incredibly useful for understanding our customers' digital journeys. Review collected by and hosted on G2.com. What do you dislike about Medallia Customer Experience? We have faced challenges with abandoned survey setup. I'm unsure of the best trigger to use for some journeys, and I'm concerned about bombarding customers. The initial setup wasn't that easy, and some of the UX experience with setup took a while to get used to. Review collected by and hosted on G2.com. What problems is Medallia Customer Experience solving and how is that benefiting you? Medallia Customer Experience highlights errors, broken links, unknown pages, and customer frustration. I like its ability to filter and find feedback easily with dashboards for specific journeys. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Achintya D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Achintya D.") AD Achintya D. Manager Enterprise (\> 1000 emp.) 6/18/2026 "Advanced AI Analytics and Unified Data Integration That Drive Smarter Decisions" 5/5 What do you like best about Medallia Customer Experience? Delivers value through advanced AI-driven analytics, a closed-loop feedback system, and unified data integration across all touchpoints—empowering smarter decisions and sustained optimization. Review collected by and hosted on G2.com. What do you dislike about Medallia Customer Experience? The platform is powerful—but that comes with significant complexity. Sometimes new users often find the interface and configuration overwhelming. Review collected by and hosted on G2.com. What problems is Medallia Customer Experience solving and how is that benefiting you? Customer feedback is scattered across surveys, calls, chat, social media, and in-store interactions—making it hard to get a complete picture. Medallia centralizes data from all touchpoints into one platform to create a unified view of the customer journey Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") AU Verified User in Utilities Enterprise (\> 1000 emp.) 6/16/2025 "Powerful Insights Yet Service Needs Improvement" 4/5 What do you like best about Medallia Customer Experience? I like the reporting with self-service capabilities in Medallia Customer Experience. It allows us to implement most enhancements and changes ourselves, like new surveys, reporting, and integration. It's really valuable for us to have that level of control. Review collected by and hosted on G2.com. What do you dislike about Medallia Customer Experience? I find customer service takes too much time to deliver anything, and the quality is often low and needs to be fixed repeatedly, which is frustrating. Also, the initial setup was quite demanding, with very strict implementation deadlines set by Medallia. Review collected by and hosted on G2.com. What problems is Medallia Customer Experience solving and how is that benefiting you? I use Medallia Customer Experience for real-time insights from our customers. The self-service reporting capabilities let us implement enhancements ourselves, like new surveys and integration. Review collected by and hosted on G2.com. Show More 4/17/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite LP Laura P. Director Voz del Cliente Enterprise (\> 1000 emp.) 2/17/2026 "Centralize the knowledge and emotions of your customers to generate action in your organization" 5/5 What do you like best about Medallia Customer Experience? Centralize the information provided by clients at the different points of contact with our services, and have a detailed analysis of the comments, audios, or videos to convey to the organization the sentiment-emotion of our clients is the most powerful thing that exists for a cultural transformation. Review collected by and hosted on G2.com. What do you dislike about Medallia Customer Experience? The setup is complex, it doesn't make it so self-service. Review collected by and hosted on G2.com. What problems is Medallia Customer Experience solving and how is that benefiting you? Having real-time, classified information, determining the impact of customer comments, centralizing information, visibility for the entire organization, and taking action with customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ## Questions about Medallia Customer Experience? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Medallia Customer Experience ](https://www.g2.com/products/medallia-customer-experience/discussions/new) GU Guest User What is your primary use case for Medallia Customer Experience, and how has it improved your customer feedback? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-your-primary-use-case-for-medallia-customer-experience-and-how-has-it-improved-your-customer-feedback) GU Guest User What is Medallia Customer Experience used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-medallia-customer-experience-used-for) [ View all Discussions ](https://www.g2.com/products/medallia-customer-experience/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 19 months ### Average Discount 10% [ View More Pricing Information ](https://www.g2.com/products/medallia-customer-experience/pricing) Medallia Customer Experience Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-market-research.png "Product Avatar Image") Qualtrics Market Research 4.4/5(3,018) [ Compare Now ](https://www.g2.com/compare/medallia-customer-experience-vs-qualtrics-market-research) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-customer-experience%282%29.png "Product Avatar Image") Qualtrics Customer Experience 4.3/5(751) [ Compare Now ](https://www.g2.com/compare/medallia-customer-experience-vs-qualtrics-customer-experience) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5(23,900) [ Compare Now ](https://www.g2.com/compare/medallia-customer-experience-vs-surveymonkey) ##### ##### Medallia Customer Experience Features Analytics Net Promoter Score (NPS) Customer Satisfaction (CSAT) Score Customer Effort Score (CES) Customization Stakeholder Management Multilanguage Support Multiple Branding Support Feedback Management Tagging Segmentation Custom Reports and Dashboards Feedback Analysis Thematic Analysis Sentiment Analysis NPS/CSAT Scoring [ View More Features ](https://www.g2.com/products/medallia-customer-experience/features) ## Top-Rated Alternatives [ ![AskNicely](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AskNicely") AskNicely 4.7/5(1,050) ](https://www.g2.com/products/asknicely/reviews) [ ![Qualtrics Customer Experience](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Customer Experience") Qualtrics Customer Experience 4.3/5(751) ](https://www.g2.com/products/qualtrics-customer-experience/reviews) [ ![InMoment Experience Improvement (XI) Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "InMoment Experience Improvement (XI) Platform") InMoment Experience Improvement (XI) Platform 4.7/5(319) ](https://www.g2.com/products/inmoment-experience-improvement-xi-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/medallia-customer-experience/competitors/alternatives) ##### Categories on G2 [Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Experience Management](https://www.g2.com/categories/experience-management) ##### Explore More [Mindbody vs WellnessLiving vs ABC Glofox for independent gyms and fitness studios: which gym management platform do health and fitness teams find easiest to adopt with minimal implementation risk?](https://www.g2.com/discussions/mindbody-vs-wellnessliving-vs-abc-glofox-for-independent-gyms-and-fitness-studios-which-gym-management-platform-do-health-and-fitness-teams-find-easiest-to-adopt-with-minimal-implementation-risk)[Which AR training simulator software has the best customer support and integrations?](https://www.g2.com/discussions/which-ar-training-simulator-software-has-the-best-customer-support-and-integrations)[What affiliate marketing platforms are worth choosing for a mid-market company that wants the right balance of features and cost without overpaying?](https://www.g2.com/discussions/what-affiliate-marketing-platforms-are-worth-choosing-for-a-mid-market-company-that-wants-the-right-balance-of-features-and-cost-without-overpaying) [Which revenue management platforms are best suited for concert halls and performing arts venues?](https://www.g2.com/discussions/which-revenue-management-platforms-are-best-suited-for-concert-halls-and-performing-arts-venues)[Top-rated construction PM platforms for large projects](https://www.g2.com/discussions/top-rated-construction-pm-platforms-for-large-projects)[Pros and Cons Details](https://www.g2.com/products/medallia-customer-experience/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)