Lynn F.
LF
Lynn F.
Director of Operations
Computer Software
Mid-Market (51-1000 emp.)
"SaaS company using Promoter.io for NPS scoring."
4.5/5
What do you like best about Medallia Agile Research?

I like how easy it is to send out a survey and make personal responses to each return. Review collected by and hosted on G2.com.

What do you dislike about Medallia Agile Research?

The tagging and scoring of issues is not intuitive. It's hard to be consistent with the ratings. Review collected by and hosted on G2.com.

Rachel L. D.
RD
Rachel L. D.
Senior Digital Marketing Manager
Mid-Market (51-1000 emp.)
"We have 5 Lines of Business; all have campaigns in Promoter and we survey our clients"
4/5
What do you like best about Medallia Agile Research?

Customer service; very responsive and helpful Review collected by and hosted on G2.com.

What do you dislike about Medallia Agile Research?

The platform has some holes and issues within it Review collected by and hosted on G2.com.

Christian G. T.
CT
Christian G. T.
Accounts Marketing Manager
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great experience "
5/5
What do you like best about Medallia Agile Research?

I love that they really understand how to solve problems that we have. Review collected by and hosted on G2.com.

What do you dislike about Medallia Agile Research?

This team does a great job. Maybe if we could add a second question Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Got feedback on produce boxes"
4/5
What do you like best about Medallia Agile Research?

Easy way to get automated, fast feedback with high response rates Review collected by and hosted on G2.com.

What do you dislike about Medallia Agile Research?

Price is quite high for small volumes of users, few options for small packages Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Promoter is great"
5/5
What do you like best about Medallia Agile Research?

Best NPS service I've used. Has helped us immensely with customer retention. They also have excellent customer service. Review collected by and hosted on G2.com.

What do you dislike about Medallia Agile Research?

I honestly have no dislikes with this product. Review collected by and hosted on G2.com.