---
title: MECOMS Customer Management Reviews
meta_title: 'MECOMS Customer Management Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how MECOMS Customer Management works for a business like yours.
date_modified: '2025-08-12'
parent_category:
  name: Utilities
  url: https://www.g2.com/categories/utilities
---


# MECOMS Customer Management Reviews
**Vendor:** Ferranti Computer Systems  
**Category:** [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)
## About MECOMS Customer Management
With its Customer Management modules, MECOMS offers a full Customer Information System (CIS). It provides functionality to create products and to sell them to customers in the form of contracts. MECOMS offers several methods to bill customers for the commodities they use, and also takes care of credit management to process payments and deal with late or non-paying customers.






- [View MECOMS Customer Management pricing details and edition comparison](https://www.g2.com/products/mecoms-customer-management/reviews?open_modal_url=%2Fproducts%2Fmecoms-customer-management%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fmecoms-customer-management%252Freviews%26source%3Dpdp_avatar&section=pricing&secure%5Bexpires_at%5D=2026-08-13+21%3A40%3A43+-0500&secure%5Bsession_id%5D=1b37cfb2-12c7-4159-91f5-9a05bd370c27&secure%5Btoken%5D=e9c6e32b091e05047615ff47a54552aa407c81d844184bb29e03b3c4df3b115e&format=llm_user)

## MECOMS Customer Management Features
**Operations**
- ERP Functionality - Utilities' CIS
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Industry Adaptation - Utilities' CIS
- Employee Training - Utilities' CIS
- Progress Tracking
- Cost Tracking
- Asset Tracking
- Electronic Payments

**Customer Management**
- Customer Service - Utilities' CIS
- Social Media Integration - Utilities' CIS
- CRM Functionality - Utilities' CIS
- Third-Party Integrations

**Additional Functionality**
- Rate Management
- Auditing
- Workforce Management
- For Natural Gas
- Customer Database
- Dispatch Management
- Fixed Asset Management
- Communication Management
- Preventive Maintenance
- Penalty/Cut-Off Processing
- Configurable Workflow
- Workflow Management
- Alerts/Escalation
- Equipment Maintenance
- For Trash
- Maintenance Management
- Monitoring
- Billing & Invoicing
- Support Ticket Management
- Customizable Reports
- Generative AI
- AI Copilot
- Demand Forecasting
- Asset Lifecycle Management
- Inventory Management
- Data Capture and Transfer
- For Water
- Self Service Portal
- Incident Management
- Data Visualization
- Benchmarking
- Expense Management
- For Electricity
- Mobile Access
- Maintenance Scheduling
- Historical Reporting
- Scenario Planning
- Compliance Management
- Metered Billing
- Database Support
- Reporting & Statistics
- Billing Rate Management
- Work Order Management
- Routing
- Real-Time Reporting
- Activity Dashboard

## Top MECOMS Customer Management Alternatives
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