It's a major time-saver, allowing employees to get on-demand help 24/7. This is critical in a remote, distributed environment with a lean HR team and a workforce that spans every U.S. timezone. It's also very easy to administer. Review collected by and hosted on G2.com.

Although it is certainly possible to train the bot, I do wish the question bank could be customized. Review collected by and hosted on G2.com.

MeBeBot, similar to an HRtalkbot, is an AI Intelligent Assistant that enhances the employee experience by providing instant answers to questions. MeBeBot can understand and respond to various employee inquiries, from HR-related queries to general information about company policies, procedures, benefits, and more. Its 24/7 availability ensures that employees can access support and information whenever needed, leading to a more streamlined and effective work environment. Review collected by and hosted on G2.com.

I found MeBeBot Intelligent Assistant as a revolutionary utility and I got no complaints. Review collected by and hosted on G2.com.

MeBeBot has been a game changer for our People Ops team. From onboarding to offboarding and everything in between, it was becoming increasingly more difficult with our distributed workforce in the U.S. and Germany to provide employees with consistent answers to their questions in a timely fashion.

In just 5 months, MeBeBot was able to serve up answers to 2,202 questions resulting in approximately 367 hours saved! In particular, Care.com has a relatively robust benefits package that can make it challenging for employees to fully absorb and understand all of the Total Rewards options available to them. Questions regarding Benefits make up approximately half of the questions being answered! Since adopting the MeBeBot solution, employees have been more empowered to understand their options and be better able to make decisions to suit the particular needs of themselves and their families. It's definitely a win-win solution! Review collected by and hosted on G2.com.

I would love to see the survey functionality become a little more sophisticated; however, it's a new feature for MeBeBot. I have no doubt they will consider customer feedback and continue improving just as they have been all along in the short time we have been using the solution. Review collected by and hosted on G2.com.

So many things!!! 1) The library of questions and answers that are easy to enable! We enabled more than 80% of the questions for 30 countries within a 6-week implementation. 2) The feedback from answers that employees find do not meet their needs is easy and quick to update so that the next employee can get a better solution. 3) The working relationship with recurring check-ins from MeBeBot to make sure we are informed of new developments, solving problems, and listening to our feedback is like no other...truly superb! Review collected by and hosted on G2.com.

MeBeBot is constantly evolving and rolling out enhancements every month so overall, we are pretty happy. The MeBeBot team is genuinely interested in receiving customer input so they can continue expanding its offerings and support. Review collected by and hosted on G2.com.

In my work at Care.com, we have seen the launch of the AI employee experience assistant, MeBeBot, improve the employee experience. Employees can receive automated real-time responses specific to their location—saving them time searching various resources to find an answer. Employees have the opportunity to provide feedback on the quality of the response, and the platform can learn without human intervention to better assist employees - automating human-centered design.

The Facilities, IT, and HR teams were able to reduce the noise and centralize targeted communications to their employees within Slack. In addition, MeBeBot provided the Facilities, IT, and HR departments the opportunity to come together as one team to support the employee experience in a way we could not do before.

On the backend, MeBeBot provides data signals to our support teams so they can easily see what is top of mind for employees and adjust in real-time to incorporate their feedback into improving the employee experience. MeBeBot is working in real-time to learn about the employee population and provide the data needed to make informed right-sized solutions. We are taking the guesswork out of the equation.

We can also create tailored communications that can be sent directly to the audience that needs it when it matters most in Slack, where our employees are communicating the most.

MeBeBot was also easy to launch, as it came pre-loaded with common questions already answered. We could tweak answers easily to align with the Care.com culture.

MeBeBot also provides a customer success contact to ensure we are leveraging the tool's full functionality and addressing any issues quickly. Review collected by and hosted on G2.com.

I know this is on the roadmap for the future. The ability to tailor answers down to the state level, or by specific office locations in the US, would be ideal. Review collected by and hosted on G2.com.

MeBeBot is our Tier 1 support service for a small People Team. I feel like it saves me from answering repeated questions and I can stay on track with other initiatives. Our employees use it consistently, and now my emails start with, "I asked MeBeBot first and it told me the next steps..."

Beyond the convenience for both employees and myself, the MeBeBot team is constantly improving the platform and tool. We give feedback and they genuinely listen. For example, we saw that there was a question regarding 'Employee Stock Purchase Program' but no question for incentive stock options. We are a growing start-up and so we wanted a question that would fit into explaining ISOs to new employees. We provided feedback to MeBeBot, and they saw that this was an opportunity for our company and other companies using their tool. The question was up and running within a matter of days. This is a small example of their speed and care in improving their product, but I could share so many instances! Review collected by and hosted on G2.com.

We have MeBeBot integrated with Slack and Slack does have some restrictions on what can be published from the bot. With these restrictions, we can't have pictures within the bot responses or push messages. Our team is a big fan of FAQ docs and we like to guide folks through step-by-step instructions with screenshots. That said, MeBeBot is continuously improving as they develop the tool. It feels like a partnership and we can brainstorm creative ways around the Slack restrictions together. Review collected by and hosted on G2.com.

What better way to reinforce a culture of self-service, autonomy, and empowerment than by making human resources, information technology, payroll, and facilities information available to employees 24/7 across the globe. That's what MeBeBot Intelligent Assistant does. With an easy, straightforward implementation process, MeBeBot was deployed quickly. Using natural language, employees can ask questions and get real-time, region-specific answers, while HR, IT, payroll, and facilities employees can turn their time and attention to more value-add initiatives. Review collected by and hosted on G2.com.

There is nothing to dislike about MeBeBot. It truly is an intelligent assistant that comes pre-loaded with a robust library of the most common questions employees ask and "learns" as employees ask questions. While there will be an investment initially to drive user adoption, the investment pays off quickly. Review collected by and hosted on G2.com.

A 24/7 resource for employees through Teams. Support from MeBeBot team is top notch. Push messages for the whole company or specific teams that aren't emails and easy to set up. Real time data on what questions are being asked and where from (IF a global company). Review collected by and hosted on G2.com.

MeBeBot does require information to be accessible internally vs reading my mind which is what I would prefer :). It forces our company to have updated information posted and do routine audits of information both in our intranet and MeBeBot. Review collected by and hosted on G2.com.

At the core, MeBebot provides 24/7 responses to employee questions. The tool provided immediate value as an augment to the HR and IT teams. Its scope has expanded to now deliver service around the world, to support push messaging and surveying. Review collected by and hosted on G2.com.

Not one thing. The MeBeBot team strives to expand its functionality, takes customer feedback seriously and serves as a true partner to the HR team. Review collected by and hosted on G2.com.

Solves the 'Tier 1' one-to-many Q&A scale-up problem. With hundreds of people arriving and all having the same questions, MeBeBot shines as a 24/7/multi-country natural language Q&A service. With thousands of pre-populated questions, HR teams can write & edit the default answers as the answers are crafted. Review collected by and hosted on G2.com.

There's not much to dislike. It's a case of wanting more. The default answers are not yet role/level specific. For example, a question about a Company's compensation practices should have different answers depending on whether you are an employee (more generic) vs a Manager (with more links to education, tools and training). At this time, only a generic 'one answer fits all' approach is possible. But the MeBeBot team is working on that. Review collected by and hosted on G2.com.