Verified User in Medical Practice
UM
Verified User in Medical Practice
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Staff nitpicked and interrupted me multiple times during my test"
0/5
What do you like best about Meazure Learning?

Last year, the proctor I had was respectful. The exam proceeded smoothly. There were no interruptions, or proctors to deliberately penalize students. Review collected by and hosted on G2.com.

What do you dislike about Meazure Learning?

I had a horrible experience using ProctorU for the same SJT test I took last year, which went smoothly. However this time, the individual proctor I encounter was very unprofessional and deliberately gave me a hard time. I could not understand her accent and politely asked her to repeat so I can understand her instruction.

The administrator said she can not see me despite my multiple adjustments and while my entire face was on camera. I have a desktop that does not let me zoom out to view my shoulder but I made every attempt to ensure my face was fully captured on camera and be compliant with the requirement.

First, this staff had me take video 3 times of my room and said a blank paper cannot be used - which I removed at her request and retook the video. Despite that I feel her requests were starting to become irrational and personal, I deferred to those ridiculous nitpicking acts, for the sake of the exam and tried to sit as tall as I can.

At the beginning of my exam, she interrupted twice by speaking and making red marks onscreen and demanded me to lower my camera that they can not see me. I did not even touch my camera, made sure to maintain my posture sitting tall, and my forehead to chin was on camera. Further, this staff even had another proctor who commanded me during the exam, to lower the camera, which has been in the same position during the test. She continued the condescending tone for about 2 mins, even after I quickly tried to sit straight to appear EVEN taller and higher-up in the view. I had to mute the entire computer in order to focus. The staff was extremely rude and took away my time, causing me unable to focus in the beginning. This is not even a test we can or need to cheat, it is a relatively easy judgemental test and not a factor or memorization test.

After my exam during the post-exam survey, I noticed the proctor re-connected the remote viewing as I was filling out an anonymous survey. This is a VIOLATION of privacy!

This proctoring experience is the worst I have ever experienced. If the company continues to allow its employees to act this way, it will negatively impact many test-takers. I recommend ProctorU to investigate and speak with these 2 individuals about their professionalism and remind them of the right approach and the goal of this job.

When I installed the ProctorU extension, their star rating shows 1/5. After this test experience, I began to understand why this poor rating! I hope the comments are enough to raise concern for future parties who want to use Proctor. Review collected by and hosted on G2.com.

CB
Chris B.
Faculty Trainer/Consultant of Learning Technologies
Enterprise (> 1000 emp.)
"Examity Review"
2.5/5
What do you like best about Meazure Learning?

The system fills a need (or perceived need) for remote high stakes assessment. Review collected by and hosted on G2.com.

What do you dislike about Meazure Learning?

I think there are inherent privacy issues with live proctoring for online assessment. In most cases, I think it's much better to re-think how assessments are delivered. The process for loading students into Examity is quite manual. It is not an elegant integration with our LMS. Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Verified User in E-Learning
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"My experience felt the same as with most proctoring services for taking quizzes and exams."
2.5/5
What do you like best about Meazure Learning?

The proctors assigned are mostly very friendly and make the process of verification before the exam such a painless process. The process of using Examity felt very straightforward. Review collected by and hosted on G2.com.

What do you dislike about Meazure Learning?

There are times when minor issues would come up and it would just make things really annoying to stay focused on the quizzes or exams. Sometimes internet disconnections would occur. Review collected by and hosted on G2.com.

MarielAnne S.
MS
MarielAnne S.
Lead Caseworker
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"I used examity during my undergraduate journey. It was a great experience and effortless."
4/5
What do you like best about Meazure Learning?

I like how simple it was to use. I also appreciated the kindness and adaptability of the proctors. They made the process smooth and simple. Review collected by and hosted on G2.com.

What do you dislike about Meazure Learning?

i disliked the tediousness of certain procedures. Every session required a verification of ID which was unnecessary. Review collected by and hosted on G2.com.

Tasnim Haider C.
TC
Tasnim Haider C.
IT Specialist
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Examity is a wonderful and secured online proctoring tool"
4/5
What do you like best about Meazure Learning?

It is very easy to install and use. It can be used very easily in any modern web browsers. Review collected by and hosted on G2.com.

What do you dislike about Meazure Learning?

Examity can only be used in Google Chrome, it should include support for Mozilla Firefox and other web browsers. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A poorly designed platform with horrible customer service"
0/5
What do you like best about Meazure Learning?

There is very little to like. My first proctor was nice enough, but any good is outweighed by the negatives. Review collected by and hosted on G2.com.

What do you dislike about Meazure Learning?

I took the GRE yesterday, and I was disappointed with the ProctorU service. I was not told I needed to download the LogMeIn application prior to my test session, as a result of which I had to spend time at the beginning of my session downloading and installing the application. Furthermore, I was not told I would need to enable certain settings for my proctor (like screen sharing and mouse control), which also took time. Overall, it was 30 minutes into my 1pm appointment before I could actually begin the test. Moreover, the proctor changed several settings on my computer, which I understand was to prevent cheating. However, I was NOT told which settings these were, AND they were not changed back to their original setting after I completed the test. Now, the day after the test, I have to figure out which settings were changed and fix them.

My first proctor was polite enough, but I did not get to actually speak to her until shortly before the test began. My second proctor (and, by the way, I was not told I would be changing proctors midway through the test) did not speak to me at all, and only communicated with me through the chat box, which was time consuming, and often resulted in unclear instructions.

All in all, I found ProctorU's interface and customer service left a lot to be desired. I would rather take the GRE in person at a testing center than have to use this poorly designed company again. I strongly encourage ETS and the GRE to partner with a more capable and professional service. Review collected by and hosted on G2.com.

MK
martin k.
Home Inspector
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Disorganized, slow, inconsistent on their rules/policies."
0/5
What do you like best about Meazure Learning?

Nothing. They have no idea what they're doing. If you have an exam at a certain time, add 20-30 minutes to deal with the chaos that is ProctorU. Review collected by and hosted on G2.com.

What do you dislike about Meazure Learning?

Having to use Proctur U. Disorganized, slow, inconsistent rules/policies. Review collected by and hosted on G2.com.

ZC
Zhuye C.
Technician
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Examity was okay"
3/5
What do you like best about Meazure Learning?

Once I had a problem with my mic, which took some time to solve, but was satisfactorily solved. Review collected by and hosted on G2.com.

What do you dislike about Meazure Learning?

The whole process of getting in, doing the verification and showing the proctor the room and crib sheets and notes sheets can be a bit tedious Review collected by and hosted on G2.com.

Alicia G.
AG
Alicia G.
Administrative Assistant
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great for Test-Takers!"
5/5
What do you like best about Meazure Learning?

There's a variety of proctoring styles that's great for educators, employers, and certification providers. Review collected by and hosted on G2.com.

What do you dislike about Meazure Learning?

I'm unsure if Wi-Fi connection is needed at all times while testing. Review collected by and hosted on G2.com.

Paula Kristin C.
PC
Paula Kristin C.
Virtual Assistant
Small-Business (50 or fewer emp.)
"Proctors are kind but firm, friendly and helpful"
4.5/5
What do you like best about Meazure Learning?

Proctors are kind but firm and helpful. They will help you navigate Review collected by and hosted on G2.com.

What do you dislike about Meazure Learning?

the connection is sometimes slow. and sometimes questionnaire are doubled Review collected by and hosted on G2.com.