Having as much information in on place as possible. This saves time, allows our team to maximize our efficiency and creates a one stop shop before and after services. I must include that having a team at MD Clarity who will help build reports and takes feedback seriously allows the one stop show to continue growing while making our jobs more effective. Review collected by and hosted on G2.com.
The area of downfall is as much my company's issue as MD Clarity, and sometimes more. There are times where the overnight batches do not process or our servers have communication issue. We rely on MD Clarity SO much, that any downtime is felt in a significant manner. Review collected by and hosted on G2.com.
11 out of 12 Total Reviews for MD Clarity
Ease of use and great customer service. The interface is really easy to use and anyone with little experience would be able to fumble around and figure it out with little issue. The on boarding team was amzing and and very attentive. Making any changes or requests for additinal features were always quickly addressed. Intergrating our contracts were very easy and any changes needed are quickly address as well. Implementing this tool to our workflow was really easy and has simplified my teams workload. Review collected by and hosted on G2.com.
For my teams use, I have no true complaint. If there is any kind of issue, creating a ticket with the MD Clarity team is easy to complete and issue is address very quickly. Review collected by and hosted on G2.com.
We have always sought ways to enhance efficiency and improve patient satisfaction. Recently, we implemented MD Clarity's automated estimates software, which has proven to be user-friendly and time-saving for our practice. The customization options it offers have allowed us to automate some of the processes and increase our patient accounts receivables. Review collected by and hosted on G2.com.
The promised work queue capability did not meet expectations and was not as easy or customizable for different departments to use for their tasks. Review collected by and hosted on G2.com.
It is very easy to use since it is installed for patientts wellfare. Its main purpose is enable up-front deposits and payment plan elections online directly from their individual estimates.
Implementation is also fast thus does not consume any time.
The features are tailored to ensure that patients experience is improved, there is automated manual benfits fir workflows and to reduce bad debt, reduce cost-to-collect & accounts receivable days.
It easily integrates with other tools used in day to day running of a medical facility such as Greenway, nextgen, Epic, MEDITECH and many more. Review collected by and hosted on G2.com.
Projecting out of pocket costs at a high level of accuracy and giving patients the confidence to make up-front deposits could not be any better without this app. In addition, it aids in autosend Good Faith Estimates through text, letter or email this complies with the No Surprises Act. In other words, the app intill transparency for both healthcare staff and patients thereby improving overall service offered. Review collected by and hosted on G2.com.
MD Clarity provides valuable resources to help identify underpayment claim opportunities/reports, benchmarking capabilities, and professional support through weekly liaison meetings/calls to strategize solutions. Review collected by and hosted on G2.com.
MD Clarity experienced what many organizations did around staffing shortages and employee turnover. During this time, there were slight delays in the implementation of some projects. Now that things have leveled out, all projects have been completed and we are working on our report submission phase. Still satisfied overall and happy with how things were handled. Review collected by and hosted on G2.com.
MD Clarity enabled our organization to be fully compliant with the No Surprises Act without having to build a solution. Review collected by and hosted on G2.com.
I have been using MD Clarity for 7 months now and I have yet to find something I don't like. Review collected by and hosted on G2.com.
It is hard to select just one aspect I like best. Implementation was the most streamlined of any platform I have integrated. MD Clarity's team possesses the necessary expertise and are consistently collaborative and responsive. Review collected by and hosted on G2.com.
Nothing - it is an amazing tool and a valued partner. Review collected by and hosted on G2.com.
Being 2-3 weeks ahead of date of service with eligibility information and patient responsibility. Along with a great group of folks to work with who all take pride in service ecellence. Review collected by and hosted on G2.com.
The fact that my company did not come up with it first. Seriously the program and support are awesome. Review collected by and hosted on G2.com.
I work primarily with the contract management and payer auditing functions. I love how easy it is to review payments from our contracted payers to make sure claims are paid based on our contract rates Review collected by and hosted on G2.com.
If something doesn't seem to work right the staff at MD Clarity are quick to remedy the situation!!! Review collected by and hosted on G2.com.
MD Clarity's eagerness to engage with my team to ensure there is a seamless workflow for end users. Their receptivity to feedback and outstanding support has created a product that fits the needs of my organization. Review collected by and hosted on G2.com.
I have not had a negative experience with MD Clarity. Review collected by and hosted on G2.com.
The team at MD Clarity is always open to feedback and product ideas. Their adaptability was essential in getting an anesthesia-relevant tool built for our pre-collections. Review collected by and hosted on G2.com.
Ideally, the system would be integrated into our core billing system. However, this is likely more of an issue with our billing system's capabilities. Review collected by and hosted on G2.com.
