---
title: MCUBE IVRS Reviews
meta_title: 'MCUBE IVRS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how MCUBE IVRS works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 2
  scale: '5'
date_modified: '2026-03-21'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# MCUBE IVRS Reviews
**Vendor:** MCUBE  
**Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2
## About MCUBE IVRS
MCUBE IVRS is an automated interactive communication system that integrates seamlessly with any extension, CRM platform or contact center solution suite to connect with customers through a series of pre-programmed interactions.




## MCUBE IVRS Reviews
  ### 1. Works Great with SFDC—Smooth and Lag-Free

**Rating:** 4.0/5.0 stars

**Reviewed by:** Zargham Ali M. | Assistant General Manager - Direct Sales, Real Estate, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2026

**What do you like best about MCUBE IVRS?**

Works good with SFDC, no lags found. Have good option for detailed reports.

**What do you dislike about MCUBE IVRS?**

Not as of now after using it for 6 months.

**What problems is MCUBE IVRS solving and how is that benefiting you?**

Outgoing and Incoming calls for our real estate customers.

  ### 2. Mcube - All in one software for IVRs, SMS, Voice Blast and Whatsapp

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bhupender  S. | SEO Manager, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about MCUBE IVRS?**

Well first of all having an IVRS in company is mandatory. Mcube IVRS offers that solution with many features like Round robin system. recoding of all calls is best to imporve call pitches.

**What do you dislike about MCUBE IVRS?**

Well old version was bit tricky to handle reports but after upgrade to mcube 2.0 it became easier. so overall not nothing to dislike.
yes costing could be a problem because it is chargable per user base.

**What problems is MCUBE IVRS solving and how is that benefiting you?**

Well having multiple support team needs a proper calling routing system. so mcube is solving that type of problems. we dont need to focue on one setup. By mcube we just have multiple support IVR number and they automaticlly gets diverted to specific department.



- [View MCUBE IVRS pricing details and edition comparison](https://www.g2.com/products/mcube-ivrs/reviews?open_modal_url=%2Fproducts%2Fmcube-ivrs%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fmcube-ivrs%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-12+15%3A08%3A51+-0500&secure%5Bsession_id%5D=5e4bf372-9092-4494-ab20-9dfb2be2a541&secure%5Btoken%5D=1e9e7a9c616cb42d88dee84bc16eec0ef27e8c47d9f17b47bc9a32b55c3050b9&format=llm_user)
## MCUBE IVRS Integrations
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)

## MCUBE IVRS Features
**Additional Functionality**
- CRM
- Data Import/Export
- Alerts/Notifications
- Calendar Management
- Third-Party Integrations
- Sales Pipeline Management
- Collaboration Tools
- Activity Dashboard
- Reporting/Analytics
- Lead Scoring
- Task Management
- Document Management
- Calendar/Reminder System
- Lead Qualification
- Client Management
- Customer Database
- Territory Management
- Commenting/Notes
- Access Controls/Permissions
- Mobile Access
- Email Management
- Lead Management
- Event Triggered Actions
- Interaction Tracking
- Segmentation
- AI Copilot
- Generative AI
- Data Visualization
- Appointment Scheduling
- Lead Generation
- Feedback Management
- NPS Survey Structure
- Search/Filter
- Visual Analytics
- CSAT Survey Structure
- Engagement Tracking
- SMS Messaging
- Sentiment Analysis
- Customizable Templates
- CES Survey Structure
- AI/Machine Learning
- Survey/Poll Management
- Customer Experience Management
- Chat/Messaging
- Customizable Forms
- Customer Journey Mapping
- Trend Analysis
- Complaint Monitoring
- Widgets
- Customer Segmentation
- Social Media Integration
- Multi-Channel Communication
- Performance Metrics
- Workflow Automation

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