Rohit Svarna N.

SALES

Mid-Market (51-1000 emp.)

8/16/2024

"Easy to use"

5/5

What do you like best about MCUBE Cloud Contact Center Solutions?

Mcube is a platform where you can easily get acess to all the lead on the dashboard of any said date Review collected by and hosted on G2.com.

What do you dislike about MCUBE Cloud Contact Center Solutions?

Sometime bulk uploading is time consuming Review collected by and hosted on G2.com.

Shubhankar G.

Performance Marketing Manager

Real Estate

Mid-Market (51-1000 emp.)

9/30/2023

"MCube for Auto Dialer"

4/5

What do you like best about MCUBE Cloud Contact Center Solutions?

MCube calling time and the quality of the call is very good, which helps us to increase our conversion over the call and the call recording feature is also the important part for us. Review collected by and hosted on G2.com.

What do you dislike about MCUBE Cloud Contact Center Solutions?

MCube dislike points for their downtime. We faced their downtime during our main working hours. Review collected by and hosted on G2.com.

What problems is MCUBE Cloud Contact Center Solutions solving and how is that benefiting you?

Before Mcube we used to call all our clients on our cell phone but we are not able to record the call for future reference. If we assign our leads to another sales member they are not able to understand the previous conversion from the notes we wrote in the comment.

Then we implement Mcube which helps us to record all our calls and it helps us to assign our leads to specific sales members. Also, we use the digital number which we can use in our digital campaign, hoarding, newspaper and radio to understand their performance. Review collected by and hosted on G2.com.