It is easy to use for SMS campaigns with solid automation and good audience segmentation features. Also integrates well with other tools Review collected by and hosted on G2.com.
Interface looks a bit outdated and reporting options could be improved. Review collected by and hosted on G2.com.
Its functionalities are great and interactive Review collected by and hosted on G2.com.
Its interface could be improved for beginners Review collected by and hosted on G2.com.
Being able to send out mass text messages to multiple users. Review collected by and hosted on G2.com.
Not being able to delete phone numbers from the system. Review collected by and hosted on G2.com.
Ease of connecting and communication with people Review collected by and hosted on G2.com.
Limitations on emojis and other graphic content Review collected by and hosted on G2.com.
The accuracy is top tier, and it's easy-to-use. Very user-friendly . Review collected by and hosted on G2.com.
Nothing as yet but will let you know if anything changes. Review collected by and hosted on G2.com.
Is very efficient and user friendly it was really easy for me to use. Made the job of marketing messaging quicker Review collected by and hosted on G2.com.
Nothing until now i dont dislike anything about it Review collected by and hosted on G2.com.
Easy user interface and easy way to test texts flows Review collected by and hosted on G2.com.
The customer service can be great but can also be unreliable. It's also not a cheap service. Review collected by and hosted on G2.com.
It's a quick and efficient way of sending mass SMS texts. Review collected by and hosted on G2.com.
Doesn't allow for conversations between receiver and texter. Review collected by and hosted on G2.com.
Thank you for your positive review, Avigail! You mentioned your desire to respond individually to recipients, but this is actually a feature that Mobile Commons already offers.
You’ll find full instructions in our Help Center, which has an article on using Agent View for one-on-one conversations via text. If you need further assistance, please reach out to your Mobile Commons Customer Success Manager and they’ll be happy to help you.
Features are very powerful, such as relative scheduling of texts, allowing participants to choose when to receive texts, A/B testing, quiz, etc. Those features have allowed our organization to offer programs that we couldn't offer before with a different text campaign tool. They have a great development team. They take in feedback and improvement is always on-going. Review collected by and hosted on G2.com.
Wish there was an app for smart phone. Also, since they are constantly working on major improvement and new features, I wish they would give some small bugs priority as well. For example, not being able to go to a specific page of content (user profiles or message). It is annoying when you have pages to go through to get to your target page. Voiced this to support multiple times, but I guess it is just not a top priority. Also, wish there will be features to allow moving opt-in paths and text schedules among different campaigns. Agent view is another feature that works very nicely, except I wish there's a way to assign notification email to different users based on what campaign they are in charge of. Review collected by and hosted on G2.com.
It makes it really easy to engage with advocates and to get them to take meaningful actions. Review collected by and hosted on G2.com.
Nothing. It's the best mobile advocacy tool out there! Review collected by and hosted on G2.com.