Nicolas P.
NP
Nicolas P.
UX Research Manager
Enterprise (> 1000 emp.)
"Great, but we need more"
4/5
What do you like best about Maze?

Good design (visual) and functionality. Works fine with testers. They improve very often.

They havetwo modules, Maze Discovery (Get user insights, idea validation ) and Maze User Testing (testing prototypes), we are very happy using the second one because it has great integrations with XD, InVision, Sketch . Review collected by and hosted on G2.com.

What do you dislike about Maze?

It hasn't branching options like a typical on-line questionnaire. That's a problem for us, because we have android and ios users, we would like to have one project for both.

We expect they improve a little bit more exported data, regarding questionnaires and metadata from users.

When you use blocks mostly from Maze Discovery module, they are showed only in half screen (PC), this a limitation has no reason and make users scrolling page.

We would like to have more options for users landing page, no only one for our account. Review collected by and hosted on G2.com.

Martin B.
MB
Martin B.
Senior Experience designer
Mid-Market (51-1000 emp.)
"Gain valuable and actionable insights to your product in a rapid environment"
5/5
What do you like best about Maze?

Maze has made gaining valuable user insights and research easy, and is now a permanent part of our workflow. Not only has it helped prospective clients see how we use real data to validate our decisions, it has also proved invaluable in getting actionable insights early on, from real users. Insights that have helped shape our products, saving time, effort and the clients money from costly mistakes that may have gone unnoticed until post-launch.

The new discovery features mean we can test an IA, get qualitative and quantitative research, as well as testing our prototypes all in one place! Review collected by and hosted on G2.com.

What do you dislike about Maze?

I haven't come across anything I dislike. Great work guys! Review collected by and hosted on G2.com.

Ting C.
TC
Ting C.
實習生
Small-Business (50 or fewer emp.)
"Very helpful!"
4/5
What do you like best about Maze?

The user interface is doing well! Maze contains all the functions for a user experience experiment I can imagine. Review collected by and hosted on G2.com.

What do you dislike about Maze?

The output csv file needs some adjustment to use. It's not really intuitive. (e.g., duration feature) Review collected by and hosted on G2.com.

Irina B.
IB
Irina B.
UX Research Lead
Enterprise (> 1000 emp.)
"Super tool: easy to use and insightful!"
5/5
What do you like best about Maze?

First of all you can try it and have a chance to see how it works without any demo or salesperson meeting. What I love about Maze is that we can get typical quantitative usability metrics like goal completion rate and time taken together with very specific interaction data like click-maps ad user paths. Review collected by and hosted on G2.com.

What do you dislike about Maze?

I would like to give users the chance of interacting with the prototype also when not performing a task but for example in a free browsing mode or at least having the chance to interact with a screen and answer some questions later. Review collected by and hosted on G2.com.

Glauber B.
GB
Glauber B.
UX design
Small-Business (50 or fewer emp.)
"Service very easy to use"
4/5
What do you like best about Maze?

The ease of creating a usability test is very high. It is quite intuitive to drag the blocks to create the test script. Review collected by and hosted on G2.com.

What do you dislike about Maze?

Not being able to use the variants in Figma. I still find the prototyping experience a bit rough. Review collected by and hosted on G2.com.

Maria B.
MB
Maria B.
UI/UX Designer
Small-Business (50 or fewer emp.)
"Nice tool for testing"
5/5
What do you like best about Maze?

It's easy to upload prototypes from Figma Review collected by and hosted on G2.com.

What do you dislike about Maze?

If I update and add a new screen to the prototype, it's not updated in Maze and I need to start from the beginning Review collected by and hosted on G2.com.

Guilherme Z.
GZ
Guilherme Z.
Tutor of Design
Enterprise (> 1000 emp.)
"Best way to make usability tests"
5/5
What do you like best about Maze?

The main feature is the blocks to build a test, because thi is very easy to work Review collected by and hosted on G2.com.

What do you dislike about Maze?

I don't link the need of a Figma link to create a project in Maze Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"brilliant tool"
4.5/5
What do you like best about Maze?

the ability to see click throughs and heatmaps without releasing the product a.k.a at the wireframe stage is very helpful to make the decision. Review collected by and hosted on G2.com.

What do you dislike about Maze?

Concept of multiple blocks under single project seems very confusing as it requires users to relook at the youtube videos again and again. if someone wants to test two variants of same design, they try making two different projects rather than one project and multiple blocks Review collected by and hosted on G2.com.

Verified User in Design
UD
Verified User in Design
Small-Business (50 or fewer emp.)
"Amazing insight for so little set up"
3.5/5
What do you like best about Maze?

Being able to use figma prototypes to create tasks and get lots of rich insights based on that. Review collected by and hosted on G2.com.

What do you dislike about Maze?

Sometimes it will look like users are clicking in dead spots when really the prototype is just not set up for those elements to be clickable. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Best Tool for Conscientious Product Designer"
5/5
What do you like best about Maze?

It is so easy to use !

User friendly, so helpful : Maze is the best tool for everyone who want to improve their software ! Review collected by and hosted on G2.com.

What do you dislike about Maze?

Do we really need to talk about this ?

I LOVE everything in Maze ! Review collected by and hosted on G2.com.