Quick learning curve, good documentation, reports are really useful and easy to export and understand. Review collected by and hosted on G2.com.

Would like to be able to mix and match differnt types of tests more, this is already possible to a certain degree, though I'd like to see how this evolves. Review collected by and hosted on G2.com.

I discovered Figma and Maze at the same time last year, so I had many incentives to learn Figma to make the most of usability testing with Maze. Connecting to a Figma Prototype is easy and fast, as long as you make a dedicated Page for the testing prototype. If you use a page with all of your drafts and ideas, it will take a long time for the Maze to load. A report provides a usability score, which considers the time to complete mazes, the number of misclicks, etc. There are heatmaps for each screen showing an aggregate of the users' clicks. All of these visualizations are extremely useful. Review collected by and hosted on G2.com.

Each way of solving a maze has to end with a different screen. One feature I would recommend is to allow the same screen to be the endpoint of two different ways to solve a maze. They recently added support for Figma interactive components, however, a changed state does not always count as a different endpoint for a maze. For example, a user can accomplish a task by either moving a slider or entering a value into an input box. The endpoint with the value in the input box is counted as the same screen, which is not currently allowed. Review collected by and hosted on G2.com.

Our designers are able to take the pulse on their new designs or iterations quickly Review collected by and hosted on G2.com.

I haven't found anything yet as I'm still newer to Maze! Review collected by and hosted on G2.com.

It's so easy to set up unmoderated usability tests, card sorting activities, A/B tests, etc. to get quick insights to help you inform your designs. Have yet to find a competitor that's as cost-effective and intuitive to build tests! Review collected by and hosted on G2.com.

I wish it was easier to source participants through Maze if you didn't already have your own. Also wish that they added some capabilities for moderated usability testing and interviews. Review collected by and hosted on G2.com.

It is so easy to use, and the price is pretty reasonable. Our designers were fascinated by its design, and they advocated when we had to choose one among other competitors. Review collected by and hosted on G2.com.

There are several critical pain points: Once the test URL goes live, there is no way to fix it. If a prototype is heavy, it does not work at all in mobile envrionment. Review collected by and hosted on G2.com.

Maze makes gathering user testing feedback quick and simple. Within hours you can have real customers experiencing your Figma or Sketch prototype and sharing their thoughts and actions to help inform the next step of your design process. Review collected by and hosted on G2.com.

Unlike some more robust user feedback platforms like Qualtrics, the reporting capabilities of Maze are basic. There are some features like A/B split testing that are not possible with the Maze platform. You'll just need to create 2 separate tests. Review collected by and hosted on G2.com.

In my opinion, Maze is very easy to use, and this is what we wanted. We wanted a tool to efficiently perform usability tests and see the results in a snap. Maze does that pretty well. Review collected by and hosted on G2.com.

From my experience creating several Mazes, I think Maze needs a 'Loop' feature. For example, I want to make a loop in my blocks so that if a tester fails/does a particular task, the tester will return to a specific block. The only condition would be moving forward to the next block(s). Review collected by and hosted on G2.com.

It's easy to use and the data collected is very clear and helpful. Review collected by and hosted on G2.com.

Sometimes there are still issues with enabled components from Figma but I know you are already working on that. Review collected by and hosted on G2.com.

The wide variety of tests able to run on Maze, from lo-fi to hi-fi.

And since we can run so many different tests from Maze, our remote team can easily access pretty much all of our tests from one platform. Review collected by and hosted on G2.com.

Adding notes afterwards attached to tests, as well as transcripts. We are running maze test in our one-to-one since it's great way to store all the test results, and it would be nice to be able to add transcripts/notes after each sessions.

Test pages/urls would be nice. Review collected by and hosted on G2.com.

Ability to send out unmoderated usability tests quickly and easily. Allows us to get very valuable feedback directly from our Users without having to set up dedicated time on many individuals schedules for a Zoom meeting. Can be great for getting quick nuggets of insights on projects throughout development cycles. Review collected by and hosted on G2.com.

Of course one downside is that you don't get the human connection and ability to pivot in interviews to uncover very valuable insights that you may have not expected. With a Maze you have to be confident in your questions and really focus on how to replicate the creation and capturing of some of those off the cuff insights. Review collected by and hosted on G2.com.