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AR

Verified User in Retail

Small-Business (50 or fewer emp.)

11/15/2023

"Maxmind minFraud stops fraud - cost efficient"

5/5

What do you like best about MaxMind minFraud®?

Maxmind minFraud is super easy to use once integrated into your systems. We use the Insights level query credits and the detailed scores it returns have helped us stay fraud free for many years. The most useful results it returns are fraud score, email first seen date, country of credit cards. Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

There is no downside risk as the price is minimal Review collected by and hosted on G2.com.

Response from MaxMind of MaxMind minFraud®

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Thanks for sharing your experience with our minFraud® solution. We’re honored that we’ve helped you stay fraud free for many years and that you’re finding our solution to be cost efficient.

UR

Verified User in Retail

Small-Business (50 or fewer emp.)

11/22/2023

"MaxMind minFraud saved us thousands of dollars every year in online fraud"

5/5

What do you like best about MaxMind minFraud®?

When fraudulent orders started to ramp up on our e-commerce site 8 years ago we turned to MaxMind minFraud to help us detect them before they were despatched. Since implementing the service we've all but eliminated fraudulent orders because they are caught and placed on hold before we get the chance to despatch them. Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

It's a straightforward service that works so there is nothing that comes to mind to dislike. Review collected by and hosted on G2.com.

Response from MaxMind of MaxMind minFraud®

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Thank you for your review! We’re so happy that our minFraud® solution has helped you significantly reduce fraudulent transactions.

EF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

11/8/2023

"Maxmind minFraud is useful in our FDS"

4/5

What do you like best about MaxMind minFraud®?

Their strong point is in IP information, and we are utilizing that to use it as one of our factor to determine whether the transaction is valid or not. The implementation is also can be done easily. Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

So far I don't have any dislike on minFraud product Review collected by and hosted on G2.com.

Response from MaxMind of MaxMind minFraud®

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Thank you so much for writing a review of minFraud®. We appreciate your feedback!

UR

Verified User in Retail

Small-Business (50 or fewer emp.)

11/8/2023

"Easy to use, integrate, and helpful"

5/5

What do you like best about MaxMind minFraud®?

Simplicity. It's easy to use, implement, and integrate into your systems. I think I had this going in a matter of minutes. It's helped prevent numerous fraudulent transactions. Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

I do get a quite a few false positives. Really have to do some digging when something pings as potential fraud. Review collected by and hosted on G2.com.

Response from MaxMind of MaxMind minFraud®

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Thank you for your feedback. We love that our minFraud® solution is helping you cut down on fraudulent transactions and chargebacks. Reporting false positives helps improve our algorithm and tailor risk scoring for your individual business. Our team can help you report false positives through your account portal or our API.

UF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

11/7/2023

"A must if you love your business"

5/5

What do you like best about MaxMind minFraud®?

MaxMind minFraud assists us in the initial screening of all credit card transactions. The risk assessment is usually accurate and we follow its advice. Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

There is nothing I particularly dislike about this product. I hope that with the new AI tools it will be able to fine-tune its analysis even further. Review collected by and hosted on G2.com.

Response from MaxMind of MaxMind minFraud®

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Thank you so much for your review and for highlighting how our minFraud® solution helps your business guard against fraud. We really appreciate your feedback.

UF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

11/20/2023

"Useful tool"

3.5/5

What do you like best about MaxMind minFraud®?

Works seamlessly in the background - option to auto approve / reject along with manual reviewing features. Our CSM is great at responding to our queries Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

An insights dashboard would be useful - ability to see monthly declines and approvals Review collected by and hosted on G2.com.

Response from MaxMind of MaxMind minFraud®

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Thank you for your review. We’re glad that minFraud® works seamlessly for you. and that you’re receiving excellent customer support—it’s one of the things we’re known for! We’ll pass along your feedback on an insights dashboard to our team.

NW

Nathan W.

Associate Product Manager

Mid-Market (51-1000 emp.)

11/8/2023

"Great fraud management option"

4.5/5

What do you like best about MaxMind minFraud®?

Strong API documentation, good support, accurate and smart results. Very easy to implement Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

Older, more bulky interface. Not as many options for verification unless you have billing inputs, but it's a reasonable problem. Review collected by and hosted on G2.com.

Response from MaxMind of MaxMind minFraud®

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Thank you for your review. We work hard to provide both detailed documentation and great support. We’ll share your feedback regarding our interface with our team.

PP

Peter P.

Small-Business (50 or fewer emp.)

2/9/2023

"Easy to use, good data"

4.5/5

What do you like best about MaxMind minFraud®?

Simple and easy to use. It integrates with our website so all we have to do is click a button to send a transaction for review. The return on the data is great, it gives us multiple points that we can review and weight to determine if a transaction is good or too much risk. Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

We are pretty happy with the data we get now, if anything I would like to see more data. A way to see past reports from other users would be amazing, to see why others liked or did not like submitted data with a simple explanation would be huge. Review collected by and hosted on G2.com.

Response from MaxMind of MaxMind minFraud®

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Thank you, we’re happy you’re happy with the data and insights that you get from minFraud®. We’ll be sure to share your feedback regarding more visibility into signals from the minFraud Network.

AT

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

11/7/2023

"Does what it says on the tin!"

4/5

What do you like best about MaxMind minFraud®?

API works great. Very few false positives. Has reduced our transaction risk significantly. Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

Nothing, it just works and needs very little attention. Review collected by and hosted on G2.com.

Response from MaxMind of MaxMind minFraud®

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Thanks for your review. We’re happy to hear that minFraud® meets your needs and requires very little oversight. That’s the experience we built and want everyone to have.

UB

Verified User in Banking

Enterprise (> 1000 emp.)

10/24/2023

"Too expensive but effective in fraud strategy"

3/5

What do you like best about MaxMind minFraud®?

Risk Scores, Ease of implementation, Ease of integration Review collected by and hosted on G2.com.

What do you dislike about MaxMind minFraud®?

Pricing, Customer Support, and privacy details in the terms and Conditions. Review collected by and hosted on G2.com.

Response from MaxMind of MaxMind minFraud®

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Thank you for taking the time to review minFraud®. We’re glad that you’ve found our solution both easy to implement and easy to use, as well as effective in preventing fraud. We’re sorry and surprised that you’re finding it too expensive—we strive to offer online fraud detection at an accessible cost and charge per query so that the expense scales with your business.