Lesego R.
LR
Lesego R.
Software Engineer
Mid-Market (51-1000 emp.)
"Flexible Product Configuration, But Steep Learning Curve"
4/5
What do you like best about Maxio?

What I like most about Maxio is the product configuration; you have the freedom to to modify your catalog as you want Review collected by and hosted on G2.com.

What do you dislike about Maxio?

Complicated for new users; user interface could be more friendly. Review collected by and hosted on G2.com.

Response from Sydney Zaun of Maxio

We're glad to hear that you appreciate the flexibility of our product configuration. We understand that there can be a learning curve, and we are continuously working to improve the user interface to make it more user-friendly.

Libia O.
LO
Libia O.
Business and Finance Manager
Small-Business (50 or fewer emp.)
"Great product!"
5/5
What do you like best about Maxio?

Maxio is getting even better. Many new features have just been released for an easy process. Review collected by and hosted on G2.com.

What do you dislike about Maxio?

An immediate call with an assistant is not available, but help is given right away via email. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Effortless Client Management, But Needs Single Sign-On"
3.5/5
What do you like best about Maxio?

fairly easy to find clients and send invoices out Review collected by and hosted on G2.com.

What do you dislike about Maxio?

i wish it connected with google logins or some kind of single sign on, i have to log in multiple times per day, it would also be easier if i could just send maxio invoices from salesforce and not have to log in to a separate platform Review collected by and hosted on G2.com.

Response from Sydney Zaun of Maxio

We're glad to hear that Maxio has been helpful for quick invoicing and storing important information!

Erin H.
EH
Erin H.
Customer Service and Operations Lead
Mid-Market (51-1000 emp.)
"User friendly and comprehensive database!"
4/5
What do you like best about Maxio?

I really enjoy how user-friendly and intuitive the platform is to locate insights about customer information and their billing. I use it pretty frequently, and would feel very comfortable onboarding a new team member to it.

Whenever I have questions or need additional support, I've been super impressed with the Maxio Customer Support team. They respond quickly and thoroughly and are always on-hand for additional follow-up questions. Review collected by and hosted on G2.com.

What do you dislike about Maxio?

It would be helpful if it was easier to edit/review the emails sent to customers through the Maxio platform. They seem to be harder to edit in the platform than on other platforms. Review collected by and hosted on G2.com.

Joel J.
JJ
Joel J.
CFO
Mid-Market (51-1000 emp.)
"Maxio review"
3.5/5
What do you like best about Maxio?

Ease of use, quick integration to CRM and ERP Review collected by and hosted on G2.com.

What do you dislike about Maxio?

I didn't use Maxio long enough to really have an opinion here. However, I am not sure if Maxio has a solution for Consumption billing. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Powerful Automation for SaaS Invoicing and RevRec"
4/5
What do you like best about Maxio?

Powerful tool to automate both invoicing and RevRec for SaaS subscriptions. Once you get the hang of the interface and have a good implementation to fit your business and products, great tool. Quality customer support. Good integration with Stripe for payment application. Review collected by and hosted on G2.com.

What do you dislike about Maxio?

Sometimes too complicated for intended use (ex - a simple JE would fix this but not allowed given the integrity of the transaction versus revenue and invoicing). Review collected by and hosted on G2.com.

Response from Sydney Zaun of Maxio

We're glad to hear that you find Maxio to be a powerful tool for automating invoicing and revenue recognition for SaaS subscriptions. We appreciate your feedback on the interface and implementation, and we're pleased to hear that you've had a positive experience with our customer support and integration with Stripe.

Sarah F.
SF
Sarah F.
Implementation Manager
Mid-Market (51-1000 emp.)
"Effortless Navigation and a Flawless Experience"
5/5
What do you like best about Maxio?

It is easy to navigate, I don't feel that I have been confused or lost using the product. Review collected by and hosted on G2.com.

What do you dislike about Maxio?

I cannot think of anything, I am content with using Maxio. Review collected by and hosted on G2.com.

Response from Sydney Zaun of Maxio

We're thrilled to hear that you find Maxio easy to navigate and that it has been a flawless experience for you!

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"User-Friendly Interface, But Invoicing Needs Improvement"
3.5/5
What do you like best about Maxio?

Easy to navigate, located, and review invoices. I have used Maxio as a support team member and a CSM and found it completely adequate. Review collected by and hosted on G2.com.

What do you dislike about Maxio?

Lack of itemized invoice in the way our company uses the platform. I am lead to believe that although we can export this data it is difficult (and maybe not possible) to have it customer facing in monthly invoices. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great for Billing Insights, But Search Needs Improvement"
4/5
What do you like best about Maxio?

The ability for me to view and monitor a customer's billing history is important for my role. And assists with the overall account review. Review collected by and hosted on G2.com.

What do you dislike about Maxio?

The search function is often tricky to master, with difficulty in returning the results I am looking for. Review collected by and hosted on G2.com.

Hugo C.
HC
Hugo C.
Head of Billing
Mid-Market (51-1000 emp.)
"Effortless Data Organization and Navigation"
4.5/5
What do you like best about Maxio?

It's easy to navigate and to keep data organized. Review collected by and hosted on G2.com.

What do you dislike about Maxio?

The Integration with Maxio Payments isn't as seamless as it should/could be. Review collected by and hosted on G2.com.