![Harry D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harry D.")
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Harry D.

Operations Support Analyst

Enterprise (\> 1000 emp.)

2/14/2024

"Platform as a whole is great, support is the let down"

2/5

What do you like best about Maxio?

As users of the Advanced Billing platform, it has revolutionised our customer workflows and created great efficiency for our program. Review collected by and hosted on G2.com.

What do you dislike about Maxio?

The support provided by the organisation from bug fixes, issues, and feature requests is nearly non-existent, with some issues waiting more than a year for resolution. Many of our support tickets are now several months without even a response. Review collected by and hosted on G2.com.

What problems is Maxio solving and how is that benefiting you?

Advanced billing allowed us to incorporate automated dunning and notifications to our subscribers while offering more flexibility for subscription management. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 817 reviewers think of Maxio

4.3 out of 5 · Verified reviews from real users

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