I use Maximizer every day to keep track of new & potential clients, contacts, and sales opportunities. I love the convenience of the mobile app while I'm traveling. I never lose touch with what I need to know. Great way to keep up with who's new in a client's company, as well as who's no longer there. Maximizer helps me to provide a personal touch to my relationship with both customers and vendors alike. Review collected by and hosted on G2.com.

I actually can't think of any downside. What's not to like? It's convenient, easy to use, and a great tool for any business. Review collected by and hosted on G2.com.

The ease of implementation when we first set it up in 2023 made life using it a breeze.

The ease to customize, integrate and organize our fields that are important to me to stay on top of my sales leads has been critically important as we grow our sales.

Their customer support has been more than adequate to meet our needs

My frequency of use is multiple times a day for work and for reference.

Maximizer has taken our organization to that next level Review collected by and hosted on G2.com.

Not much to dislike, my transition team was outstanding and the application is pretty user-friendly with minimal interactions needed with support Review collected by and hosted on G2.com.

I love the ability to tailor the platform in a way that best suits our office needs. It has all the appropriate fields, it can be sorted so that the file is viewed as a whole easily, exporting excels in easy and helpful, the staff is incredibly quick to resolve issues and answer questions, and we use Maximizer daily for all our CRM needs. Review collected by and hosted on G2.com.

I don't like that it is not compatible with Dataphile, and the price per user is quite high. Review collected by and hosted on G2.com.

What I really find most useful about Maximizer is how well it organizes all our customer and prospect information in one spot. The contact and account records let you track pretty much everything from notes and activities to related documents and past communications. Being able to see the entire history with a company or individual at a glance saves so much time when preparing for calls or meetings. I also appreciate the sales opportunity tracking feature, which provides a visual pipeline view. This makes it much easier to manage leads and forecast potential deals effectively. Review collected by and hosted on G2.com.

One area where Maximizer could be improved is the user interface design, which sometimes feels a bit dated compared to newer CRM options. Navigating through certain menus or setting up more complex reports can feel a little less intuitive initially. While it offers integrations, sometimes connecting with other specific third-party tools isn't as straightforward as you might hope. It often requires a bit more effort or might need an intermediary. Review collected by and hosted on G2.com.

I appreciate that Maximizer handles both contact and company management very well. It helps us keep detailed records of each conversation with clients, which plays a big role in building a good relationship with them. It is also important that it helps with the sales pipeline, as this makes it easy to see what stage each deal is in and predict the future results. Review collected by and hosted on G2.com.

One thing about Maximizer is that the user experience can look a little old-fashioned next to some more updated CRMs. Although it does its job, the interface isn’t always what people expect these days, so new users may find it more difficult to use. Review collected by and hosted on G2.com.

Easy navigation CRM platform, selecting tools to track customer activity and contact changes is simple and not complicated. Fast to setup with help from customer service. Review collected by and hosted on G2.com.

No option for offline operation, need a stable internet to use the platform. I think they need to start offering for offline version. Review collected by and hosted on G2.com.

I most enjoy the ease of keeping track of client information and how quickly relevant information is available to me. Our team utilizes most the notes, details and timeline tabs to keep track of everything. The support team is readily available, friendly and helpful. Review collected by and hosted on G2.com.

I understand that maximizer has a lot of features and tools to make our life easier but I struggle with the learning process and the implementation of add-ins. I would like to use all of the available features but knowing what to use and how to use it is tricky and discouraging. Review collected by and hosted on G2.com.

I can record everything in relation with my clients, which is very convinient for tracking purposes. Review collected by and hosted on G2.com.

Some of the features are very complicate to work with, also some of the features doesn't allow to do basic things that would be really helpful for the day to day processes. Review collected by and hosted on G2.com.

Maximizer is easy to use. It is great for capturing interactions for each Company and Contact creating a record that can be accessed and referenced all in one place.

The integrations available thru Maximizer really are helpful and connect what we do outside of Maximizer to our database.

It is easy to implement Maximizer to our Companies daily activities.

I use Maximizer throughout each day. It really is the hub for all things related to our Customers.

Maximizer Customer Support has always been helpful and responsive. I do like the Maximizer Community Forum as well. Review collected by and hosted on G2.com.

I think the templates in the Campaign module have very limited capabilities creating the need for an outside service in order to put out content to reach our database. Review collected by and hosted on G2.com.

The layout of the screen so it is easy for salesperson and CSR to see what they need to know when making contact with the customer or prospect. Review collected by and hosted on G2.com.

Once Maximizer went to monthly subscription fee, the program lost value for the customers I had who were using the program. This is mostly due to the difficulty of getting sales people to use a CRM program in the first place so the real value of the Maximizer program was initially to show the sales person that it improved their daily work life. The real solution of course was just fire the poor sales person which is what I'd eventually do. But still, for most small business, depending on the industry, i.e., industrial vs consumer the value of all the features your program offers combined with the lack of good leadership to hire and actually use all the features make it a product that cannot be utilized to its full potential. Review collected by and hosted on G2.com.