The customizability in the client service module and fields Review collected by and hosted on G2.com.

The issues we have had with calendar syncing and pulling reports to excel Review collected by and hosted on G2.com.

The way I am able to track clients accounts from start to finish is beneficial. I love that I can set tasks for annual reviews and renewals and be notified when these are to happen. The staff are great and very willing to help! Review collected by and hosted on G2.com.

The interface could use a facelift, and would love email push notifications! Review collected by and hosted on G2.com.

The app's onboarding procedure requires minimal effort. Our setup process finished within an afternoon thus providing us with an unexpected convenience. Automated contact updates in this system deliver at least three hours of savings weekly. The application's tracking capabilities for sales activities together with performance metrics enables us to maximize our weekly meetings efficiency. Review collected by and hosted on G2.com.

The mobile version occasionally shows technical issues for users. During project switching my device occasionally becomes unresponsive. Minor technical difficulties appear occasionally. Review collected by and hosted on G2.com.

simple integration, ease of use is good. Review collected by and hosted on G2.com.

look is more oldschool "dos" programming,

nicer looking would be good but works fine for it capabilites. Review collected by and hosted on G2.com.

What I like the best about Maximizer is its amazing customer support features. We have also improved our communication with the clients to be able to track customer inquiries and to respond to the clients in their personal terms. Our task management system of the software helps us give priority to important requests of the customers, so nothing is left behind. In addition, it is very easy to get alerts and notifications for important interactions with customers. Review collected by and hosted on G2.com.

The downside of Maximizer being that there isn’t much flexibility on how you can use the mobile app. The version for the desktop will provide much more functionality, and also make it easier to access and update key data on the go. In some cases, this has presented a problem for team members that require working from out of the office. The software also tends to be slow when the amount of database data to search is also large. Review collected by and hosted on G2.com.

It has an intuitive design, making it easy to operate and learn. Review collected by and hosted on G2.com.

The apps backend needs to be optimized to reduce service interruptions. Review collected by and hosted on G2.com.

There’s a fantastic customer support feature in Maximizer. Anytime I’ve needed them for a question or problem, they have been very quick to respond, and provide very detailed answers. The support team behind the software can be dedicated which makes it even more reliable and lower our downtime in our workflow. They also give in depth tutorials and resources that have helped me make use of the software to its full potential without frustration. Review collected by and hosted on G2.com.

Some of the advanced analytics instruments aren’t out of the box for Maximizer. It does a good job of covering the basics, however it can be quite limiting when looking for more detailed insights or creating custom data visualizations because we rely on additional integrations, which add complexity to the process. They could even incorporate more in depth analytics features directly in the software so that we wouldn't have to do any setup or integration. Review collected by and hosted on G2.com.

My journey with Maximizer started in the early 2000s; I've come to appreciate its consistent stability and usability over the years. It's interesting to see how this CRM has managed to adapt amidst the ever-changing landscape of technology. Review collected by and hosted on G2.com.

In recent years, Maximizer has undergone numerous changes, and unfortunately, not all have been for the better. Each update seems to obscure features that many of us rely on. Additionally, while Maximizer is supposed to integrate with Teams seamlessly, it often causes delays and freezes in my email account. Moreover, I've noticed that my Windows calendar appointments are duplicated or even triplicated in my Maximizer calendar, or worse, my appointments disappear from my Maximizer calendar. It's important to be aware of these issues as they can significantly impact productivity and workflow. Review collected by and hosted on G2.com.

Maximizer excels with its strong CRM capabilities which integrate nicely with platforms, such as Outlook and Teams. It’s streamlined our processes and tracking client interactions and appointments in the one place. Reporting functionality is a game changer for our marketing efforts where we are able to leverage deep insights into customer data to focus only on the most promising leads. This tool has sped the workflow and left us much better structured, saving us time and boosting our productivity. Review collected by and hosted on G2.com.

Interface of Maximizer a bit outdated and not so intuitive. This can slow navigation and clutter involving new users. However, it is a steep learning curve and it often takes a longer time for each of the team members to get comfortable with the system. Furthermore, the only dashboards we've been able to effectuate are limited in the customization options, preventing us to incorporate our software to our specific needs and thus, making the process overall less efficient. Review collected by and hosted on G2.com.

It's been working for what I need for a long time. Review collected by and hosted on G2.com.

The system has glitches in the system.

Also, I feel that if I want to use some of the features that the program have, it can be really difficult to do it. Review collected by and hosted on G2.com.