Richmond S.
RS
Richmond S.
Admin
Small-Business (50 or fewer emp.)
"User-Friendly and Customizable, Perfect for Scheduling and Reminders"
4.5/5
What do you like best about MaxAssist?

This software is user-friendly and can be customized to suit individual preferences or tailored to meet specific needs. It also simplifies scheduling and makes setting reminders easy. Customer support is also great. Review collected by and hosted on G2.com.

What do you dislike about MaxAssist?

The app does include surveys, but I find it inconvenient that I have to take an extra step to access them. Review collected by and hosted on G2.com.

Response from Maria Grateron of MaxAssist

We're glad to hear that you find MaxAssist user-friendly and customizable for your scheduling and reminder needs. We appreciate your feedback about the surveys and will consider ways to make them more accessible in the future.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Easy Patient Texting and Smooth Dental Software Integration"
4.5/5
What do you like best about MaxAssist?

that we can text patients and the program integrates with our dental software Review collected by and hosted on G2.com.

What do you dislike about MaxAssist?

I wish the online booking for a new patient actually made the appointment rather than just a blockout Review collected by and hosted on G2.com.

AK
Andrea K.
Administrator
Small-Business (50 or fewer emp.)
"Effortless Dental Management with MaxAssist"
5/5
What do you like best about MaxAssist?

I love how the follow-ups in MaxAssist keep me on track, and I find it easy to locate the outstanding treatment and family details. I really appreciate its ease of use, and I think the forms are a great addition to its features. The initial setup was very easy, which was impressive. Review collected by and hosted on G2.com.

What do you dislike about MaxAssist?

I would like it if MaxAssist would complete more parts of the forms into our software. Review collected by and hosted on G2.com.

Response from Maria Grateron of MaxAssist

We're glad to hear that you find MaxAssist easy to use! We appreciate your feedback about the out of office text and will definitely take that into consideration for future improvements.

Donna H.
DH
Donna H.
"Effortless Dental Scheduling, Top-Notch Support"
5/5
What do you like best about MaxAssist?

I love that MaxAssist is a Canadian company, and their customer service is great. They provide good training and are fast to help with any issues that arise. I find the patient messaging, genius forms, and MaxAi optimized tasks valuable. The initial setup was very easy, and they offered great guidance. Review collected by and hosted on G2.com.

What do you dislike about MaxAssist?

I honestly like everything about MaxAssist, I have no issues or problems Review collected by and hosted on G2.com.

Tzvi R.
TR
Tzvi R.
"Effortless Patient Communication Made Easy"
5/5
What do you like best about MaxAssist?

I find MaxAssist easy to use for contacting all our patients about their upcoming appointments, especially on their cell phones. I love how easy it is to navigate and I appreciate being able to monitor our success rates easily. Additionally, the initial setup was very easy, and the support staff are amazing. Review collected by and hosted on G2.com.

What do you dislike about MaxAssist?

None Review collected by and hosted on G2.com.

Response from Maria Grateron of MaxAssist

We're thrilled to hear that you find MaxAssist easy to use for patient communication and that the initial setup was a breeze. Our support staff works hard to provide amazing service, so we're glad to hear that it's appreciated.

Sasha G.
SG
Sasha G.
Owner
Small-Business (50 or fewer emp.)
"RecallMax Review"
4.5/5
What do you like best about MaxAssist?

They have improved the suite of tools for patient interactions and retention, that is a bonus, however cost increase is not of value when compared to integrated PMS. Review collected by and hosted on G2.com.

What do you dislike about MaxAssist?

The cost is high with respect to the built in program that providesthe same function (Tracker) Review collected by and hosted on G2.com.

Cesza J.
CJ
Cesza J.
"Reliable Scheduling Tool with Easy Setup"
5/5
What do you like best about MaxAssist?

I use MaxAssist for scheduling and reminders at the 7Dental clinic. I find it very reliable. Also, it handles automatic reminders, which is great because patients tend to forget their schedules. Setting up MaxAssist was easy too, and I would definitely recommend it. Review collected by and hosted on G2.com.

What do you dislike about MaxAssist?

I don't like the text character counts. Review collected by and hosted on G2.com.

Response from Maria Grateron of MaxAssist

We're thrilled to hear that MaxAssist has been reliable and easy to set up for your dental clinic's scheduling and reminders. We appreciate your feedback about the text character counts and will consider it for future enhancements.

TRINITY H.
TH
TRINITY H.
"Efficient Patient Communication, Needs Booking Enhancements"
4/5
What do you like best about MaxAssist?

I find that MaxAssist really helps with reducing phone calls since it's useful for messaging patients directly. I appreciate how it improves follow-ups by sending proactive messages. Review collected by and hosted on G2.com.

What do you dislike about MaxAssist?

I dislike the online booking bugs in MaxAssist. It needs to have an hourly booking option because we don’t do half-hour bookings. Review collected by and hosted on G2.com.

Sandy n.
SN
Sandy n.
"MaxAssist: Effortless and Effective for Dental Offices"
5/5
What do you like best about MaxAssist?

I love that MaxAssist allows us to send text and recall reminders effortlessly. It's an easy to use program that works great for me and my team. The initial setup was very easy, which was a big plus. Review collected by and hosted on G2.com.

What do you dislike about MaxAssist?

nothing Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Effortless to Use and Highly Intuitive"
4.5/5
What do you like best about MaxAssist?

It is easy to use and a convenient to text patients when we need to get a hold of them quickly Review collected by and hosted on G2.com.

What do you dislike about MaxAssist?

That it is outside of our booking platform as it would be nice to use one program instead of multiple Review collected by and hosted on G2.com.