I like the simplicity of this program and the way it communicates with our dental software Review collected by and hosted on G2.com.
There is nothing to complain about. The product functions exactly as expected. Review collected by and hosted on G2.com.
They are always quick to respond to any questions, and I find the program itself very straightforward to use. Review collected by and hosted on G2.com.
So far, I haven't encountered any drawbacks while using the program. Review collected by and hosted on G2.com.
Great and helpful tool to communicate with patients and book appointments. Review collected by and hosted on G2.com.
Its great, but sometimes it takes a while to update contact info or appointment times. Review collected by and hosted on G2.com.
Thank you for sharing your experience with MaxAssist. We understand the importance of timely updates and will strive to enhance the system for smoother contact info and appointment time updates.
The AI function and easy to do follow ups with patients. Review collected by and hosted on G2.com.
I dislike the word count the most whenever I send texts to patients. Review collected by and hosted on G2.com.
User friendly helps with daily task as admin and filling schedule. Review collected by and hosted on G2.com.
It can be very overwhelming at first but once you get a hang of using the system - it helps alot. Review collected by and hosted on G2.com.
The AI function is great. The lists and short notice function. Review collected by and hosted on G2.com.
It would be good to have higher character count. Review collected by and hosted on G2.com.
We're happy to hear that MaxAssist is helping you with unscheduled and short notice lists, as well as easy communication. We'll take your feedback about the character count into account for future enhancements.
Edit of mass email template has become easier to made. Review collected by and hosted on G2.com.
I don't have anything specific to mention at this moment. Review collected by and hosted on G2.com.
We use the short notice for booking appts a lot and it is a real time saver Review collected by and hosted on G2.com.
I don't like the format of the update as much as the old version. It isn't as easy to navigate Review collected by and hosted on G2.com.
It's quick access to patients to get them booked Review collected by and hosted on G2.com.
You have to flip back in forth with dentrix, it would be nice if u could access the info right in Maxassist Review collected by and hosted on G2.com.
It is so easy to get information for and about patients and their families at a glance. Review collected by and hosted on G2.com.
Unable to text non-patient family members who you may need to confirm with. There is no telephone call option for seniors / other patients who do not want text. Only one phone number / email address per patient is allowed. For familes where parents are not together it would be nice to notify both of child appointments. Review collected by and hosted on G2.com.
Thanks for your feedback! We're glad MaxAssist makes accessing patient info easy. We understand the need for more flexible communication options and appreciate your suggestions. We will consider your suggestions for future improvements.