--- title: MaxAssist Reviews meta_title: 'MaxAssist Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 281 reviews by the users' company size, role or industry to find out how MaxAssist works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 281 scale: '5' date_modified: '2026-08-04' parent_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # MaxAssist Reviews **Vendor:** MaxAssist **Category:** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) **Average Rating:** 4.7/5.0 **Total Reviews:** 281 ## About MaxAssist MaxAssist® is an AI-powered platform designed for dental practices to enhance patient engagement and streamline daily operations. Built by dental professionals, it integrates multiple features to support admin teams, office managers, and dentists in managing scheduling, communication, and administrative workflows. Unlike traditional software, MaxAssist® goes beyond sending reminders by also targeting patients who do not respond to automation. MaxAI, our actionable intelligence feature, uses over a decade of patient scheduling data to generate personalized daily plans. Each morning, dental teams receive guidance on which patients to contact and the most effective approach, helping practices stay ahead of gaps in their hygiene schedule while also identifying unscheduled treatment opportunities. MaxAI can forecast up to 30 days in advance, allowing practices to proactively address potential slowdowns and maximize patient visits. Max integrates with Mango Voice for seamless patient communication. Features like Call Pop and Patient Pop provide immediate visibility into who is calling, including appointment history and relevant patient details. Staff can engage patients in real time, book appointments directly from calls, and reduce manual note-taking, creating a more efficient admin team. MaxAssist® features a user-friendly interface and optimized workflows that reduce errors and simplify repetitive tasks. Staff can manage appointments, track performance, and optimize the entire patient journey with less effort. By combining AI-driven insights, integrated communication tools, and workflow optimization, MaxAssist® ensures dental teams can keep hygiene schedules full, capture previously missed treatment opportunities, and deliver a more productive, patient-focused practice environment. ## MaxAssist Pros & Cons **What users like:** - Users find MaxAssist incredibly **easy to use** , streamlining patient contact and simplifying appointment management effortlessly. (27 reviews) - Users value the **effective patient communication** features of MaxAssist, enhancing engagement and retention effortlessly. (19 reviews) - Users highly value the **setup ease** of MaxAssist, appreciating its intuitive design and responsive customer support. (14 reviews) - Users value the **time-saving features** of MaxAssist, enabling efficient communication and reduced phone call requirements. (13 reviews) - Users find the **easy setup** of MaxAssist highly beneficial, enabling seamless integration and efficient communication. (12 reviews) - Users highlight the **effective communication** with patients via text, finding it convenient and user-friendly. (11 reviews) - Users commend the **prompt customer support** of MaxAssist, enhancing their overall efficiency and satisfaction with the product. (11 reviews) - Patient Care (10 reviews) - Appointment Scheduling (8 reviews) - Users find the **reminder system invaluable** , enhancing efficiency and significantly reducing missed appointments. (8 reviews) **What users dislike:** - Users often face **messaging issues** with MaxAssist, such as automatic reminders and unwanted text distribution to all patients. (7 reviews) - Users are frustrated by the **limited features** of MaxAssist, particularly regarding scheduling and appointment management. (4 reviews) - Users find the **system navigation confusing** , with unclear notes and difficulties during follow-ups affecting usability. (4 reviews) - Users find **software limitations** in MaxAssist, particularly with confusing notes and difficulties in accessing essential information. (3 reviews) - Users find the **complex navigation** in MaxAssist frustrating, preferring quicker access to information and simpler formatting. (2 reviews) - Connectivity Issues (2 reviews) - Users find the **high cost** of MaxAssist surprising compared to existing built-in programs like Tracker. (2 reviews) - Users find **integration issues** frustrating, as AI features are costly and disrupt the workflow across platforms. (2 reviews) - Users express frustration with the **limited customization** options in MaxAssist, impacting their efficiency and workflow. (2 reviews) - Users desire a **lack of customizable reminders** , limiting their ability to choose which notifications they receive. (2 reviews) ## MaxAssist Discussions - [What is RecallMax used for?](https://www.g2.com/discussions/what-is-recallmax-used-for) - 1 comment - [View MaxAssist pricing details and edition comparison](https://www.g2.com/products/maxassist/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+04%3A41%3A11+-0500&secure%5Bsession_id%5D=8dcb4982-5e07-45e2-a122-dad80845dccc&secure%5Btoken%5D=69fdc58da935045556289f97b2f0cb6720bc15bdc64fbf0a3cb039fb8a079a84&format=llm_user) ## MaxAssist Integrations - [ABELDent](https://www.g2.com/products/abeldent/reviews) - [ClearDent](https://www.g2.com/products/cleardent/reviews) - [Denticon](https://www.g2.com/products/denticon/reviews) - [Dentrix](https://www.g2.com/products/dentrix/reviews) - [Dentrix Enterprise](https://www.g2.com/products/dentrix-enterprise/reviews) - [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) - [LiveDDM](https://www.g2.com/products/liveddm/reviews) - [Mango Voice](https://www.g2.com/products/mango-voice/reviews) - [Maxident 6](https://www.g2.com/products/maxident-6/reviews) - [Open Dental](https://www.g2.com/products/open-dental/reviews) ## MaxAssist Features **Information Flow** - Patient Case Management - Referrals Management - Records Management **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Communications **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration ## Top MaxAssist Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Solutionreach](https://www.g2.com/products/solutionreach/reviews) - 4.3/5.0 (167 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,069 reviews)