--- title: MaxAssist Reviews meta\_title: 'MaxAssist Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 285 reviews by the users' company size, role or industry to find out how MaxAssist works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 285 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- ### MaxAssist Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find MaxAssist incredibly **easy to use** , streamlining patient contact and simplifying appointment management effortlessly. [(27 mentions)](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=1074362&qs=pros-and-cons#reviews) Users value the **effective patient communication** features of MaxAssist, enhancing engagement and retention effortlessly. [(19 mentions)](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=1074411&qs=pros-and-cons#reviews) Users highly value the **setup ease** of MaxAssist, appreciating its intuitive design and responsive customer support. [(14 mentions)](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=1074173&qs=pros-and-cons#reviews) Users value the **time-saving features** of MaxAssist, enabling efficient communication and reduced phone call requirements. [(13 mentions)](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=1071150&qs=pros-and-cons#reviews) Users find the **easy setup** of MaxAssist highly beneficial, enabling seamless integration and efficient communication. [(12 mentions)](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=1071928&qs=pros-and-cons#reviews) Users often face **messaging issues** with MaxAssist, such as automatic reminders and unwanted text distribution to all patients. [(7 mentions)](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=1074204&qs=pros-and-cons#reviews) Users are frustrated by the **limited features** of MaxAssist, particularly regarding scheduling and appointment management. [(4 mentions)](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=1074235&qs=pros-and-cons#reviews) Users find the **system navigation confusing** , with unclear notes and difficulties during follow-ups affecting usability. [(4 mentions)](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=1074154&qs=pros-and-cons#reviews) Users find **software limitations** in MaxAssist, particularly with confusing notes and difficulties in accessing essential information. [(3 mentions)](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=2391183&qs=pros-and-cons#reviews) Users find the **complex navigation** in MaxAssist frustrating, preferring quicker access to information and simpler formatting. [(2 mentions)](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=2351868&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of MaxAssist ##### 1. Ease of Use Users find MaxAssist incredibly **easy to use** , streamlining patient contact and simplifying appointment management effortlessly. [ See 27 mentions ](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=1074362&qs=pros-and-cons#reviews) See Related User Reviews MV Mohan V. Small-Business (50 or fewer emp.) 5.0/5 "Friendly Companion" What do you like about MaxAssist? Dashboard Analytics and ease of use and integration with Abeldent, online appointment scheduling ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Easy Booking and Communication with MaxAssist" What do you like about MaxAssist? I like MaxAssist’s confirmation feature because it makes booking easier. It’s really convenient that I can confirm appointments with patients by text ##### 2. Patient Communication Users value the **effective patient communication** features of MaxAssist, enhancing engagement and retention effortlessly. [ See 19 mentions ](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=1074411&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Easy Booking and Communication with MaxAssist" What do you like about MaxAssist? I like MaxAssist’s confirmation feature because it makes booking easier. It’s really convenient that I can confirm appointments with patients by text ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Texting Feature Makes Communication a Breeze" What do you like about MaxAssist? Texting feature is very helpful for reaching patient's when there mailbox is full ##### 3. Setup Ease Users highly value the **setup ease** of MaxAssist, appreciating its intuitive design and responsive customer support. [ See 14 mentions ](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=1074173&qs=pros-and-cons#reviews) See Related User Reviews MV Mohan V. Small-Business (50 or fewer emp.) 5.0/5 "Friendly Companion" What do you like about MaxAssist? Dashboard Analytics and ease of use and integration with Abeldent, online appointment scheduling ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Easy Booking and Communication with MaxAssist" What do you like about MaxAssist? I like MaxAssist’s confirmation feature because it makes booking easier. It’s really convenient that I can confirm appointments with patients by text ##### 4. Time-saving Users value the **time-saving features** of MaxAssist, enabling efficient communication and reduced phone call requirements. [ See 13 mentions ](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=1071150&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Saves Time for Receptionists, but Needs Custom Lists for Each Hygienist or Dentist" What do you like about MaxAssist? Weekly appointment reminders and same day reminder texts. Also love that overdue reminders are sent at selected frequency. Requires receptionist to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Time-Saving, User-Friendly, and Outstanding Support" What do you like about MaxAssist? This software saves us a lot of time since we no longer have to call patients to confirm appointments. Our patients really appreciate the texting feat ##### 5. Easy Setup Users find the **easy setup** of MaxAssist highly beneficial, enabling seamless integration and efficient communication. [ See 12 mentions ](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=1071928&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Easy Booking and Communication with MaxAssist" What do you like about MaxAssist? I like MaxAssist’s confirmation feature because it makes booking easier. It’s really convenient that I can confirm appointments with patients by text ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortlessly Manages Patient Communication" What do you like about MaxAssist? I use MaxAssist for messaging patients at work and find it very helpful. It makes confirming patients easy and saves time while reaching more patients ### 5 Cons or Disadvantages of MaxAssist ##### 1. Messaging Issues Users often face **messaging issues** with MaxAssist, such as automatic reminders and unwanted text distribution to all patients. [ See 7 mentions ](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=1074204&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great and Convenient" What do you dislike about MaxAssist? sometimes its automatically sending reminders ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortlessly Manages Patient Communication" What do you dislike about MaxAssist? I wish MaxAssist could send messages to inactive patients. ##### 2. Limited Features Users are frustrated by the **limited features** of MaxAssist, particularly regarding scheduling and appointment management. [ See 4 mentions ](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=1074235&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Texting Feature Makes Communication a Breeze" What do you dislike about MaxAssist? Doesn't remove patient's from Short Notice list once scheduled or seen ![Cesza J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cesza J.") CJ Cesza J. 5.0/5 "Reliable Scheduling Tool with Easy Setup" What do you dislike about MaxAssist? I don't like the text character counts. ##### 3. System Usability Users find the **system navigation confusing** , with unclear notes and difficulties during follow-ups affecting usability. [ See 4 mentions ](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=1074154&qs=pros-and-cons#reviews) See Related User Reviews ![Richmond S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richmond S.") RS Richmond S. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly and Customizable, Perfect for Scheduling and Reminders" What do you dislike about MaxAssist? The app does include surveys, but I find it inconvenient that I have to take an extra step to access them. ![Dr. Mark Nusinoff and D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Mark Nusinoff and D.") DD Dr. Mark Nusinoff and D. 3.5/5 "Efficient Yet Confusing for Notes" What do you dislike about MaxAssist? The notes where messages are left are confusing during follow-ups. It's like we have to write a novel to understand the previous notes. Also, the clar ##### 4. Software Limitations Users find **software limitations** in MaxAssist, particularly with confusing notes and difficulties in accessing essential information. [ See 3 mentions ](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=2391183&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Mark Nusinoff and D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Mark Nusinoff and D.") DD Dr. Mark Nusinoff and D. 3.5/5 "Efficient Yet Confusing for Notes" What do you dislike about MaxAssist? The notes where messages are left are confusing during follow-ups. It's like we have to write a novel to understand the previous notes. Also, the clar ![Cesza J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cesza J.") CJ Cesza J. 5.0/5 "Reliable Scheduling Tool with Easy Setup" What do you dislike about MaxAssist? I don't like the text character counts. ##### 5. Complex Navigation Users find the **complex navigation** in MaxAssist frustrating, preferring quicker access to information and simpler formatting. [ See 2 mentions ](https://www.g2.com/products/maxassist/reviews?filters%5Bsentiment_snippet%5D=2351868&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Quick Patient Booking, But Needs Better Integration with Dentrix" What do you dislike about MaxAssist? You have to flip back in forth with dentrix, it would be nice if u could access the info right in Maxassist ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Recall Max is a great time saver for our office" What do you dislike about MaxAssist? I don't like the format of the update as much as the old version. It isn't as easy to navigate ![Alys V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alys V.") AV Alys V. Mid-Market (51-1000 emp.) 7/27/2026 "Effortless Patient Communication with MaxAssist" 4.5/5 What do you like best about MaxAssist? I like that MaxAssist is very simple to use, which is great for managing our dental office's recare and texting needs. The ease of the program is something I really appreciate, and I've been using it for at least 5 years. I also like the follow-ups feature, which I wasn't aware of initially – it makes it very simple to keep track of patient needs. Setting it up initially was easy too. I find MaxAssist to be the best program for helping with recare and messaging, especially if you already use ClearDent software. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I have used other systems for dental software and they have a few more features. At my other office, which uses OpenCare, I like that their system has a few more features. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? I use MaxAssist for dental office recare, texting, and patient follow-ups. It simplifies keeping track of patient needs and is easy to use. It's the best program I've found for integration with ClearDent for recare and messaging. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 12/16/2025 "Time-Saving, User-Friendly, and Outstanding Support" 5/5 What do you like best about MaxAssist? This software saves us a lot of time since we no longer have to call patients to confirm appointments. Our patients really appreciate the texting feature for reminders, as well as the chat option, which allows us to communicate even when they can't talk on the phone. I also find it very helpful that if our booking software goes down—whether from a power outage or other issues—we can still access the schedule on a cellphone to notify patients. The platform is very user-friendly. Customer support is excellent; any issues that come up are always resolved quickly. I also enjoy the new AI features that help with daily task lists. The profile bar adds a fun element by letting you try to unlock all the badges, making it a bit of a challenge to complete everything. Overall, it makes daily work tasks much easier. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? No complaints on any of the features. Love this program! Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? I have not noticed any problems currently with MaxAssist! Review collected by and hosted on G2.com. Show More 7/27/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 7/29/2026 "Instant Patient Connection and Smooth Communication" 5/5 What do you like best about MaxAssist? Instant patient connection and communication. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? We use the online booking platform, and my only complaint right now is that it only offers appointments that start on the hour. I’ve been told this will be improved soon so patients can see and book all available appointment times, regardless of the start time. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Max Assist’s dashboard gives our office clear insight into which areas need attention, and it creates manageable daily goals that help keep our schedule full while keeping our team in good communication with our patients. We also have a short-notice list right at our fingertips. It pushes notes from calls and texts directly into the patient’s chart in the PMS, which helps us stay organized and consistent. It also has a fabulous AI “most likely to respond” feature, so we can easily see who is most likely to reply. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Erin L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erin L.") EL Erin L. Dental Hygienist Small-Business (50 or fewer emp.) 7/29/2026 "Filtering and Lists Make Scheduling Simple" 5/5 What do you like best about MaxAssist? The filtering and lists available to make recall and last minute schedule fills so simple, and the easy way to track all the information you need from your PMS within Max Assist when you are calling the patient for scheduling. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I want the forms to integrate into the Open Dental program in a way that it fills into the appropriate fields for Medical History instead of just saving a PDF image. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Recall, follow up after patient appointments are complete, and scheduling are saving so much time which in turn saves money and frees the staff up to complete other tasks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Albert C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Albert C.") AC Albert C. Office Manager Small-Business (50 or fewer emp.) 7/24/2026 "Everything in One Easy Taskbar for Managing Patients and Communication" 4.5/5 What do you like best about MaxAssist? Everything is in one easy taskbar. I can look at who needs treatment, who needs a cleaning, who's on my quick fill list, reply to patient communication, etc. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I wish I could send a message to multiple patinets due for cleanings with an appointment option, like for quick fill without adding them to the quick fill list. Also, which I could cut and paste in the messages. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? They are saving me a lot of time being able to text the patients and having all the info easily accessible. I've used 3-4 other platforms and this is my favorite. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") UM Verified User in Medical Devices Small-Business (50 or fewer emp.) 7/24/2026 "Appointment Confirmations Cut Front Desk Workload with Seamless Integration" 4/5 What do you like best about MaxAssist? The most useful feature for me is the appointment confirmation, because it really helps reduce the front desk workload. That said, the user interface can feel a bit cluttered at times, and some features are difficult to find or aren’t very obvious. The integration with our software was seamless. I haven't used the support feature at all. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? Patients don’t like that it doesn’t use their preferred name. As I mentioned in my previous comment, the interface also feels a bit cluttered, and some features can be difficult to find. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? We used to struggle to stay on top of the recalls, but that issue has now been resolved. It has helped tremendously by cutting down the time spent on recalls and confirmations, and it’s made the whole process much easier to manage. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Eddy P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eddy P.") EP Eddy P. Small-Business (50 or fewer emp.) 7/28/2026 "AI-Driven Efficiency, Easy Setup" 5/5 What do you like best about MaxAssist? I really appreciate the KPI tracking in MaxAssist. It allows me to compare month-over-month data and highlights team members, which is incredibly useful. The AI technology that MaxAssist uses is another feature I like, as it helps by providing a list of leads to follow up on. The initial setup was very easy, and it's very user-friendly with easy-to-read metrics, which makes it great for me and my team. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? eBooking at times can be a hit or miss and it doesn't put the appointment into our dental system. I feel it needs better integration with Open Dental. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? I use MaxAssist for booking online appointments and follow-ups. It provides a list of leads using AI. I like the KPI tracking that allows month-to-month comparisons and highlights team members. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Gaurav A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gaurav A.") GA Gaurav A. Small-Business (50 or fewer emp.) 7/27/2026 "Simplifies Practice Management with Ease" 5/5 What do you like best about MaxAssist? I use MaxAssist for daily practice operations to manage appointments and communicate with patients. It helps improve follow-up, gather patient feedback and comments, and manage the recall list, which is great since the platform is simple and easy to use. It also makes my work easier by using recall and short notice lists to maintain a full schedule. I find it very easy to use and time-saving, especially with automating recall lists, reviewing feedbacks, and direct patient communication. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? a few more customization options and automated messages will be better Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? I use MaxAssist to manage appointments and communicate with patients. It helps maintain a full schedule with recall and short notice lists. It's easy to use and time-saving, automating tasks like recall lists and patient feedback. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Lauren R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren R.") LR Lauren R. Accounts Receivable/Receptionist Small-Business (50 or fewer emp.) 7/24/2026 "Great Picture Messaging" 3.5/5 What do you like best about MaxAssist? Picture messaging and having the ability to have the toolbar open when other apps/programs are open Review collected by and hosted on G2.com. What do you dislike about MaxAssist? 1) When another user reads your message it clears the message notification (most annoying) 2) I wish the text response list showed less patients when you don't remove them from the list, and instead of having pages for the list having a scroll button instead (keep it short and condensed and convient to scroll through) Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? when needing updated insurance information picture messaging has saved the patient and us time Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![STRIVE D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "STRIVE D.") SD STRIVE D. Small-Business (50 or fewer emp.) 7/24/2026 "Ease of Use and Efficiency in One Package" 5/5 What do you like best about MaxAssist? I use MaxAssist because it makes recall hygiene and patient contact easy. I really appreciate how it reduces the administrative time needed to call patients. MaxAssist is easy to use and very helpful for new people and for maintaining schedules. The online booking and the ability to easily get reviews from patients feel like a one-man show. Setting it up was very easy, and as a platinum customer, I find the customer service to be amazing. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I think MaxAssist could improve on its phone call management features. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? I find MaxAssist reduces admin time for calling patients, is easy to use, helps me maintain my schedule, facilitates patient contact with online booking, and collects reviews. Review collected by and hosted on G2.com. 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