--- title: MaxAssist Reviews meta\_title: 'MaxAssist Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 285 reviews by the users' company size, role or industry to find out how MaxAssist works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 285 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # MaxAssist Reviews & Product Details Visit Website MaxAssist® is an AI-powered platform designed for dental practices to enhance patient engagement and streamline daily operations. Built by dental professionals, it integrates multiple features to support admin teams, office managers, and dentists in managing scheduling, communication, and administrative workflows. Unlike traditional software, MaxAssist® goes beyond sending reminders by also targeting patients who do not respond to automation. MaxAI, our actionable intelligence feature, uses over a decade of patient scheduling data to generate personalized daily plans. Each morning, dental teams receive guidance on which patients to contact and the most effective approach, helping practices stay ahead of gaps in their hygiene schedule while also identifying unscheduled treatment opportunities. MaxAI can forecast up to 30 days in advance, allowing practices to proactively address potential slowdowns and maximize patient visits. Max integrates with Mango Voice for seamless patient communication. Features like Call Pop and Patient Pop provide immediate visibility into who is calling, including appointment history and relevant patient details. Staff can engage patients in real time, book appointments directly from calls, and reduce manual note-taking, creating a more efficient admin team. MaxAssist® features a user-friendly interface and optimized workflows that reduce errors and simplify repetitive tasks. Staff can manage appointments, track performance, and optimize the entire patient journey with less effort. By combining AI-driven insights, integrated communication tools, and workflow optimization, MaxAssist® ensures dental teams can keep hygiene schedules full, capture previously missed treatment opportunities, and deliver a more productive, patient-focused practice environment. * * * Product Website MaxAssist Seller [MaxAssist](https://www.g2.com/sellers/maxassist) Discussions [MaxAssist Community](https://www.g2.com/products/maxassist/discuss) Languages Supported English, French, Spanish, Chinese (Simplified), Chinese (Traditional) Solution Type Best-of-Breed Overview by Harley Saunders Show More ## Pricing Pricing provided by MaxAssist. ### MaxAssist® Pro Starting at $495.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/maxassist/pricing) ## MaxAssist Integrations (10) What do users say about integrations? Verified by MaxAssist [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ABELDent ](https://www.g2.com/products/abeldent/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ClearDent ](https://www.g2.com/products/cleardent/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Denticon ](https://www.g2.com/products/denticon/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dentrix ](https://www.g2.com/products/dentrix/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dentrix Enterprise ](https://www.g2.com/products/dentrix-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Eaglesoft ](https://www.g2.com/products/eaglesoft/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LiveDDM ](https://www.g2.com/products/liveddm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mango Voice ](https://www.g2.com/products/mango-voice/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Maxident 6 ](https://www.g2.com/products/maxident-6/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Open Dental ](https://www.g2.com/products/open-dental/reviews) Show More ![Richmond S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richmond S.") RS Richmond S. Admin Small-Business (50 or fewer emp.) 12/16/2025 "User-Friendly and Customizable, Perfect for Scheduling and Reminders" 4.5/5 What do you like best about MaxAssist? This software is user-friendly and can be customized to suit individual preferences or tailored to meet specific needs. It also simplifies scheduling and makes setting reminders easy. Customer support is also great. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? The app does include surveys, but I find it inconvenient that I have to take an extra step to access them. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? I find it challenging to keep track of unscheduled treatments and overdue appointments, but this tool handles that for me. Review collected by and hosted on G2.com. Show More Response from Maria Grateron of MaxAssist [Editedit](https://www.g2.com/survey_responses/maxassist-review-12102437/official_response/edit) We're glad to hear that you find MaxAssist user-friendly and customizable for your scheduling and reminder needs. We appreciate your feedback about the surveys and will consider ways to make them more accessible in the future. Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 7/24/2026 "Easy Patient Texting and Smooth Dental Software Integration" 4.5/5 What do you like best about MaxAssist? that we can text patients and the program integrates with our dental software Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I wish the online booking for a new patient actually made the appointment rather than just a blockout Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? effciency and task tracking Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AK Andrea K. Administrator Small-Business (50 or fewer emp.) 10/10/2024 "Effortless Dental Management with MaxAssist" 5/5 What do you like best about MaxAssist? I love how the follow-ups in MaxAssist keep me on track, and I find it easy to locate the outstanding treatment and family details. I really appreciate its ease of use, and I think the forms are a great addition to its features. The initial setup was very easy, which was impressive. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I would like it if MaxAssist would complete more parts of the forms into our software. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? I use MaxAssist for dental reminders and organization. The follow-ups keep me on track, and it's easy to find outstanding treatments and family information. Review collected by and hosted on G2.com. Show More Response from Maria Grateron of MaxAssist [Editedit](https://www.g2.com/survey_responses/maxassist-review-10359243/official_response/edit) We're glad to hear that you find MaxAssist easy to use! We appreciate your feedback about the out of office text and will definitely take that into consideration for future improvements. 12/16/2025 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Donna H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donna H.") DH Donna H. 12/16/2025 "Effortless Dental Scheduling, Top-Notch Support" 5/5 What do you like best about MaxAssist? I love that MaxAssist is a Canadian company, and their customer service is great. They provide good training and are fast to help with any issues that arise. I find the patient messaging, genius forms, and MaxAi optimized tasks valuable. The initial setup was very easy, and they offered great guidance. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I honestly like everything about MaxAssist, I have no issues or problems Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? I use MaxAssist to minimize the time spent calling patients to schedule and confirm appointments. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tzvi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tzvi R.") TR Tzvi R. 12/17/2025 "Effortless Patient Communication Made Easy" 5/5 What do you like best about MaxAssist? I find MaxAssist easy to use for contacting all our patients about their upcoming appointments, especially on their cell phones. I love how easy it is to navigate and I appreciate being able to monitor our success rates easily. Additionally, the initial setup was very easy, and the support staff are amazing. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? None Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? MaxAssist makes it easy to contact patients on their cell phones and helps monitor our success rates, simplifying operations. Review collected by and hosted on G2.com. Show More Response from Maria Grateron of MaxAssist [Editedit](https://www.g2.com/survey_responses/maxassist-review-12106440/official_response/edit) We're thrilled to hear that you find MaxAssist easy to use for patient communication and that the initial setup was a breeze. Our support staff works hard to provide amazing service, so we're glad to hear that it's appreciated. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sasha G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sasha G.") SG Sasha G. Owner Small-Business (50 or fewer emp.) 10/25/2022 "RecallMax Review" 4.5/5 What do you like best about MaxAssist? They have improved the suite of tools for patient interactions and retention, that is a bonus, however cost increase is not of value when compared to integrated PMS. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? The cost is high with respect to the built in program that providesthe same function (Tracker) Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Patient reminders, automatic to email or cell phone via text, with the patient being able to confirm. This helos increase productivity of staff, allowing them to focus on other aspects of the practice and patient care. Review collected by and hosted on G2.com. Show More 11/25/2025 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Cesza J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cesza J.") CJ Cesza J. 12/16/2025 "Reliable Scheduling Tool with Easy Setup" 5/5 What do you like best about MaxAssist? I use MaxAssist for scheduling and reminders at the 7Dental clinic. I find it very reliable. Also, it handles automatic reminders, which is great because patients tend to forget their schedules. Setting up MaxAssist was easy too, and I would definitely recommend it. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I don't like the text character counts. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? I use MaxAssist to solve the problem of patients forgetting their schedules by providing automatic reminders. Review collected by and hosted on G2.com. Show More Response from Maria Grateron of MaxAssist [Editedit](https://www.g2.com/survey_responses/maxassist-review-12101648/official_response/edit) We're thrilled to hear that MaxAssist has been reliable and easy to set up for your dental clinic's scheduling and reminders. We appreciate your feedback about the text character counts and will consider it for future enhancements. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![TRINITY H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TRINITY H.") TH TRINITY H. 12/16/2025 "Efficient Patient Communication, Needs Booking Enhancements" 4/5 What do you like best about MaxAssist? I find that MaxAssist really helps with reducing phone calls since it's useful for messaging patients directly. I appreciate how it improves follow-ups by sending proactive messages. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I dislike the online booking bugs in MaxAssist. It needs to have an hourly booking option because we don’t do half-hour bookings. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? I use MaxAssist to reduce phone calls with patients, improving follow-ups through proactive messages. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sandy n.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandy n.") SN Sandy n. 12/16/2025 "MaxAssist: Effortless and Effective for Dental Offices" 5/5 What do you like best about MaxAssist? I love that MaxAssist allows us to send text and recall reminders effortlessly. It's an easy to use program that works great for me and my team. The initial setup was very easy, which was a big plus. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? nothing Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? I love MaxAssist for sending text and recall reminders easily, helping my dental office. It's great for me and my team. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 12/16/2025 "Effortless to Use and Highly Intuitive" 4.5/5 What do you like best about MaxAssist? It is easy to use and a convenient to text patients when we need to get a hold of them quickly Review collected by and hosted on G2.com. What do you dislike about MaxAssist? That it is outside of our booking platform as it would be nice to use one program instead of multiple Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? patient reminders and communication when patients are unable to answer a phone call but can still text Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about MaxAssist? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about MaxAssist ](https://www.g2.com/products/maxassist/discussions/new) GU Guest User • Last activity almost 2 years ago What is RecallMax used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-recallmax-used-for) [ View all Discussions ](https://www.g2.com/products/maxassist/discuss) ## Pricing Options Pricing provided by MaxAssist. ### MaxAssist® Pro Starting at $495.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/maxassist/pricing) MaxAssist Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59f781932c12f2cbe314502e6312471a/weave-weave.png "Product Avatar Image") Weave 4.6/5(433) [ Compare Now ](https://www.g2.com/compare/maxassist-vs-weave-weave) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69c4cfaafb0d57dafcb1c5ab8c871847/solutionreach.png "Product Avatar Image") Solutionreach 4.3/5(169) [ Compare Now ](https://www.g2.com/compare/maxassist-vs-solutionreach) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a1b40b40275cfc8eddaf740f64f6a743/intiveo.png "Product Avatar Image") Intiveo 4.8/5(31) [ Compare Now ](https://www.g2.com/compare/intiveo-vs-maxassist) ##### ##### MaxAssist Features Information Flow Patient Case Management Records Management Patient Experience Dashboards & Reporting Team Management Secure Communications Operations Workflow Management Interoperability Digital Intake Forms Patient-Centered Functions Online Presence Management Patient Feedback Management Patient Communications [ View More Features ](https://www.g2.com/products/maxassist/features) ## Top-Rated Alternatives [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![Solutionreach](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solutionreach") Solutionreach 4.3/5(169) ](https://www.g2.com/products/solutionreach/reviews) [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ View All Alternatives ](https://www.g2.com/products/maxassist/competitors/alternatives) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm)[Other Dental](https://www.g2.com/categories/other-dental) ##### Explore More [What platform integrates recruiting automation with ATS systems?](https://www.g2.com/discussions/what-platform-integrates-recruiting-automation-with-ats-systems)[Best text-to-image tools for rapid blog post thumbnail creation](https://www.g2.com/discussions/best-text-to-image-tools-for-rapid-blog-post-thumbnail-creation)[Best AI tools for managing repetitive operational tasks](https://www.g2.com/discussions/what-are-the-best-ai-tools-for-managing-repetitive-tasks) [Best partner relationship management software for small businesses](https://www.g2.com/discussions/best-partner-relationship-management-software-for-small-businesses)[Top onboarding tools for small business sales teams](https://www.g2.com/discussions/top-onboarding-tools-for-small-business-sales-teams)[Pros and Cons Details](https://www.g2.com/products/maxassist/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)