--- title: MaxAssist Reviews meta\_title: 'MaxAssist Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 285 reviews by the users' company size, role or industry to find out how MaxAssist works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 285 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # MaxAssist Reviews & Product Details Visit Website MaxAssist® is an AI-powered platform designed for dental practices to enhance patient engagement and streamline daily operations. Built by dental professionals, it integrates multiple features to support admin teams, office managers, and dentists in managing scheduling, communication, and administrative workflows. Unlike traditional software, MaxAssist® goes beyond sending reminders by also targeting patients who do not respond to automation. MaxAI, our actionable intelligence feature, uses over a decade of patient scheduling data to generate personalized daily plans. Each morning, dental teams receive guidance on which patients to contact and the most effective approach, helping practices stay ahead of gaps in their hygiene schedule while also identifying unscheduled treatment opportunities. MaxAI can forecast up to 30 days in advance, allowing practices to proactively address potential slowdowns and maximize patient visits. Max integrates with Mango Voice for seamless patient communication. Features like Call Pop and Patient Pop provide immediate visibility into who is calling, including appointment history and relevant patient details. Staff can engage patients in real time, book appointments directly from calls, and reduce manual note-taking, creating a more efficient admin team. MaxAssist® features a user-friendly interface and optimized workflows that reduce errors and simplify repetitive tasks. Staff can manage appointments, track performance, and optimize the entire patient journey with less effort. By combining AI-driven insights, integrated communication tools, and workflow optimization, MaxAssist® ensures dental teams can keep hygiene schedules full, capture previously missed treatment opportunities, and deliver a more productive, patient-focused practice environment. * * * Product Website MaxAssist Seller [MaxAssist](https://www.g2.com/sellers/maxassist) Discussions [MaxAssist Community](https://www.g2.com/products/maxassist/discuss) Languages Supported English, French, Spanish, Chinese (Simplified), Chinese (Traditional) Solution Type Best-of-Breed Overview by Harley Saunders Show More ## Pricing Pricing provided by MaxAssist. ### MaxAssist® Pro Starting at $495.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/maxassist/pricing) ## MaxAssist Integrations (10) What do users say about integrations? Verified by MaxAssist [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ABELDent ](https://www.g2.com/products/abeldent/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ClearDent ](https://www.g2.com/products/cleardent/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Denticon ](https://www.g2.com/products/denticon/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dentrix ](https://www.g2.com/products/dentrix/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dentrix Enterprise ](https://www.g2.com/products/dentrix-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Eaglesoft ](https://www.g2.com/products/eaglesoft/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LiveDDM ](https://www.g2.com/products/liveddm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mango Voice ](https://www.g2.com/products/mango-voice/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Maxident 6 ](https://www.g2.com/products/maxident-6/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Open Dental ](https://www.g2.com/products/open-dental/reviews) Show More ![CorDent D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CorDent D.") CD CorDent D. Practice Manager Small-Business (50 or fewer emp.) 7/27/2026 "Easy Patient Texting and Appointment Tracking" 4.5/5 What do you like best about MaxAssist? I like that we can text patients. Keep track of appointments. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? That when a patient books an appointment online, it does not automatically schedule in our PMS. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? not sure Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 7/28/2026 "Great Lists and Online Practice Metrics" 4.5/5 What do you like best about MaxAssist? Short Notice List, Missed and cancelled list, Online practice metrics Review collected by and hosted on G2.com. What do you dislike about MaxAssist? Online booking not flexible enough. Cannot change time increments in the schedule, does not read closed hours in our practice management software, etc. Also being told that our feedback will be shared with the developing team but updates are not made. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Helps us track pending calls and the success of our team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MV Mohan V. Administrator Small-Business (50 or fewer emp.) 10/10/2024 "Friendly Companion" 5/5 What do you like best about MaxAssist? Dashboard Analytics and ease of use and integration with Abeldent, online appointment scheduling Review collected by and hosted on G2.com. What do you dislike about MaxAssist? Make Mango integration with AI feature affordable Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Reduction in cancellations Review collected by and hosted on G2.com. Show More Response from Maria Grateron of MaxAssist [Editedit](https://www.g2.com/survey_responses/maxassist-review-10359402/official_response/edit) Thank you for your positive feedback on MaxAssist's user-friendly interface and time-saving features. We're pleased to hear that the integration with Abeldent has been beneficial for you. We understand the importance of sync with Abeldent treatment manager and will explore ways to address this in the future. It's great to know that MaxAssist has contributed to the reduction in cancellations. Thanks for choosing MaxAssist! 7/28/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 10/16/2025 "Saves Time for Receptionists, but Needs Custom Lists for Each Hygienist or Dentist" 5/5 What do you like best about MaxAssist? Weekly appointment reminders and same day reminder texts. Also love that overdue reminders are sent at selected frequency. Requires receptionist to make less phone calls Review collected by and hosted on G2.com. What do you dislike about MaxAssist? It would be nice if we could populate a list that was for just a specific hygienist or dentist. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? We are able to fill openings in our schedule very quickly from the short call lists Review collected by and hosted on G2.com. Show More 7/27/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 7/30/2026 "Appointment Reminders and Patient Texting Made Easy" 5/5 What do you like best about MaxAssist? THE REMINDERS ABOUT APPOINTMENT AND TEXTING WITH PATIENTS. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? The feature I’ve had the most issues with is that texts and automated messages come from different phone numbers. This has been difficult for many of our patients to understand and has caused some confusion. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? MaxAssist has been very successful as a resource for helping us fill our hygiene schedule. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 7/24/2026 "How MaxAssist makes our lives easier!" 5/5 What do you like best about MaxAssist? I really love having the ability to text patients. Being able to create our own forms and send them to patients before their appointments is also very helpful and makes the process smoother. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I wish I could make different categories and extra tabs within the follow up tab Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Contacting patients! Makes every single contact and follow up a breeze Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Elena M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elena M.") EM Elena M. Dental Admin Lead role Small-Business (50 or fewer emp.) 12/16/2025 "MaxAssist: Effortless Setup, Exceptional for Patient Management" 5/5 What do you like best about MaxAssist? I find that MaxAssist really improves time management, helping me to recover time from sudden openings. It effectively tracks patients with unscheduled treatment plans. The initial setup was very easy, which was a relief. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? there is nothing I have disliked about this Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? I use MaxAssist to automate patient communication and manage cancellations, improving time management and tracking unscheduled treatments. Review collected by and hosted on G2.com. Show More Response from Maria Grateron of MaxAssist [Editedit](https://www.g2.com/survey_responses/maxassist-review-12101249/official_response/edit) Thank you for your feedback, Elena! We're thrilled to hear that you find everything in MaxAssist extremely useful. 7/24/2026 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 7/27/2026 "Text Messaging and Scheduling Dashboards That Make Our Front End More Efficient" 5/5 What do you like best about MaxAssist? A great way to make our front end more efficient. Patients love having the text message option, and our admin team loves all the dashboard features for scheduling. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? There really isn't much. The mobile/ app version could be better. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Scheduling is a big concern and now that we area using MaxAssist more we are having less issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 8/4/2026 "Easy Patient Texting That Improves Communication" 4/5 What do you like best about MaxAssist? I like the ability to text patients messages instead of always calling. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? It would be nice if the messages came from our number or display could be changed to our name. Older patients don't trust when they can't see the source. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Just the ability to message our patients. no real problems before. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 7/24/2026 "Helpful Support and Handy Texting & Lists" 4.5/5 What do you like best about MaxAssist? I like the texting capability as well as the lists I can create. Support is also very helpful. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? The pop ups are very frequent, it would be nice to be able to reduce how often you get reminders about the pts coming in that day. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Mostly confirmations, it frees up admin time to focus on other tasks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about MaxAssist? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about MaxAssist ](https://www.g2.com/products/maxassist/discussions/new) GU Guest User • Last activity almost 2 years ago What is RecallMax used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-recallmax-used-for) [ View all Discussions ](https://www.g2.com/products/maxassist/discuss) ## Pricing Options Pricing provided by MaxAssist. ### MaxAssist® Pro Starting at $495.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/maxassist/pricing) MaxAssist Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59f781932c12f2cbe314502e6312471a/weave-weave.png "Product Avatar Image") Weave 4.6/5(433) [ Compare Now ](https://www.g2.com/compare/maxassist-vs-weave-weave) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69c4cfaafb0d57dafcb1c5ab8c871847/solutionreach.png "Product Avatar Image") Solutionreach 4.3/5(169) [ Compare Now ](https://www.g2.com/compare/maxassist-vs-solutionreach) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a1b40b40275cfc8eddaf740f64f6a743/intiveo.png "Product Avatar Image") Intiveo 4.8/5(31) [ Compare Now ](https://www.g2.com/compare/intiveo-vs-maxassist) ##### ##### MaxAssist Features Information Flow Patient Case Management Records Management Patient Experience Dashboards & Reporting Team Management Secure Communications Operations Workflow Management Interoperability Digital Intake Forms Patient-Centered Functions Online Presence Management Patient Feedback Management Patient Communications [ View More Features ](https://www.g2.com/products/maxassist/features) ## Top-Rated Alternatives [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![Solutionreach](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solutionreach") Solutionreach 4.3/5(169) ](https://www.g2.com/products/solutionreach/reviews) [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ View All Alternatives ](https://www.g2.com/products/maxassist/competitors/alternatives) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm)[Other Dental](https://www.g2.com/categories/other-dental) ##### Explore More [What platform integrates recruiting automation with ATS systems?](https://www.g2.com/discussions/what-platform-integrates-recruiting-automation-with-ats-systems)[Best text-to-image tools for rapid blog post thumbnail creation](https://www.g2.com/discussions/best-text-to-image-tools-for-rapid-blog-post-thumbnail-creation)[Best AI tools for managing repetitive operational tasks](https://www.g2.com/discussions/what-are-the-best-ai-tools-for-managing-repetitive-tasks) [Best partner relationship management software for small businesses](https://www.g2.com/discussions/best-partner-relationship-management-software-for-small-businesses)[Top onboarding tools for small business sales teams](https://www.g2.com/discussions/top-onboarding-tools-for-small-business-sales-teams)[Pros and Cons Details](https://www.g2.com/products/maxassist/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)