--- title: MaxAssist Reviews meta\_title: 'MaxAssist Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 285 reviews by the users' company size, role or industry to find out how MaxAssist works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 285 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # MaxAssist Reviews & Product Details Visit Website MaxAssist® is an AI-powered platform designed for dental practices to enhance patient engagement and streamline daily operations. Built by dental professionals, it integrates multiple features to support admin teams, office managers, and dentists in managing scheduling, communication, and administrative workflows. Unlike traditional software, MaxAssist® goes beyond sending reminders by also targeting patients who do not respond to automation. MaxAI, our actionable intelligence feature, uses over a decade of patient scheduling data to generate personalized daily plans. Each morning, dental teams receive guidance on which patients to contact and the most effective approach, helping practices stay ahead of gaps in their hygiene schedule while also identifying unscheduled treatment opportunities. MaxAI can forecast up to 30 days in advance, allowing practices to proactively address potential slowdowns and maximize patient visits. Max integrates with Mango Voice for seamless patient communication. Features like Call Pop and Patient Pop provide immediate visibility into who is calling, including appointment history and relevant patient details. Staff can engage patients in real time, book appointments directly from calls, and reduce manual note-taking, creating a more efficient admin team. MaxAssist® features a user-friendly interface and optimized workflows that reduce errors and simplify repetitive tasks. Staff can manage appointments, track performance, and optimize the entire patient journey with less effort. By combining AI-driven insights, integrated communication tools, and workflow optimization, MaxAssist® ensures dental teams can keep hygiene schedules full, capture previously missed treatment opportunities, and deliver a more productive, patient-focused practice environment. * * * Product Website MaxAssist Seller [MaxAssist](https://www.g2.com/sellers/maxassist) Discussions [MaxAssist Community](https://www.g2.com/products/maxassist/discuss) Languages Supported English, French, Spanish, Chinese (Simplified), Chinese (Traditional) Solution Type Best-of-Breed Overview by Harley Saunders Show More ## Pricing Pricing provided by MaxAssist. ### MaxAssist® Pro Starting at $495.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/maxassist/pricing) ## MaxAssist Integrations (10) What do users say about integrations? Verified by MaxAssist [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ABELDent ](https://www.g2.com/products/abeldent/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ClearDent ](https://www.g2.com/products/cleardent/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Denticon ](https://www.g2.com/products/denticon/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dentrix ](https://www.g2.com/products/dentrix/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dentrix Enterprise ](https://www.g2.com/products/dentrix-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Eaglesoft ](https://www.g2.com/products/eaglesoft/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LiveDDM ](https://www.g2.com/products/liveddm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mango Voice ](https://www.g2.com/products/mango-voice/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Maxident 6 ](https://www.g2.com/products/maxident-6/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Open Dental ](https://www.g2.com/products/open-dental/reviews) Show More ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 12/16/2025 "Effortlessly Manages Patient Communication" 4.5/5 What do you like best about MaxAssist? I use MaxAssist for messaging patients at work and find it very helpful. It makes confirming patients easy and saves time while reaching more patients daily. I like how it sends messages to patients for appointments and alerts them if they are overdue. The initial setup of MaxAssist was so easy, and I integrate it with Dentrix smoothly. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I wish MaxAssist could send messages to inactive patients. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? I use MaxAssist for messaging patients, and it makes confirming appointments easy. It sends reminders for appointments and overdue messages, saving time and reaching more patients daily. Review collected by and hosted on G2.com. Show More 7/24/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sierra S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sierra S.") SS Sierra S. Office Manager Small-Business (50 or fewer emp.) 7/27/2026 "Easy Patient Workflow and Seamless Eaglesoft Integration with MaxAssist" 5/5 What do you like best about MaxAssist? I like the integration with Eaglesoft, and I appreciate how easy it is to use when working with patients. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? So far, I haven’t found anything to complain about. We’re very happy with MaxAssist! Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? MaxAssist has been helping us with automatic recare notifications, patient communication, and scheduling, and it’s really been easing our day-to-day work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Your Windsor D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Your Windsor D.") YD Your Windsor D. Small-Business (50 or fewer emp.) 8/4/2026 "Streamlined Appointment Management with MaxAssist" 5/5 What do you like best about MaxAssist? I appreciate how MaxAssist makes confirming and booking appointments simple and quick. I find it easy to use, organized, and accurate. It's also very helpful for texting patients and keeping track of when patients are due for hygiene. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I dislike the time it takes for MaxAssist to sync with the dental server. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? I find MaxAssist allows us to text patients and see when they are due for hygiene. It's easy to use, organized, and accurate, which makes confirming and booking appointments simple and quick. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Matthew G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew G.") MG Matthew G. Reception/chairside assistent. Small-Business (50 or fewer emp.) 7/24/2026 "MaxAssist Keeps Patient Follow-Ups Organized and Easy" 5/5 What do you like best about MaxAssist? MaxAssist makes it easy to follow up with our patients and to stay organized in a busy clinic. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? The connectivity between ClearDent and MaxAssist is a bit slow and often misses a fair amount of details. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? For us one of the hardest things is to stay organized and to remember which patients need to be seen and for what. It helps that MaxAssist sorts the patients by most likely to respond via the AI feature and thus helps us book more patients into cancelation spots. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 8/4/2026 "Easy-to-Use Automation with Seamless Open Dental Integration" 4.5/5 What do you like best about MaxAssist? I love how easy it is to use MaxAssist. I also like that it automates contacting patients for their appointments and gives us insight into our practice recare system. It integrates well with Open Dental. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I wish there was a way to move or book appointments in the app. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? MaxAssist helps us by making sure patients don't fall through the cracks. Because of the automated reminder system it frees up my team to do other tasks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 7/27/2026 "Easy-to-Use Formatting and Online Forms That Make Patient Chat Simple" 4/5 What do you like best about MaxAssist? the formatting is easy to use and i have really been enjoying the online forms. chatting with patients is easy and i like the follow up list as well. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? i wish when messaging patients the character count was higher (or even better would be no limit on that) as well i do not like how when you hit enter on the keyboard it sends the message right away. i do also wish the sync between power practice and max assist was faster (sometimes it takes a while for patient to be added/updated to max assist once i add them in power practice) Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? helping us with online forms, short notice appointments, following up with patients, and patient messaging Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Tetch .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tetch .") T Tetch . Practice Manager Mid-Market (51-1000 emp.) 8/4/2026 "Easy Patient Communication via Email and Text Messaging" 5/5 What do you like best about MaxAssist? The ability to connect with patients via email and text messaging. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? We are not able to create or use our own documents for patient to sign Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Connecting with patients to remind or book them for their appointment Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Lisa P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa P.") LP Lisa P. Practice Manager Small-Business (50 or fewer emp.) 12/16/2025 "Game-Changer with Exceptional Support" 5/5 What do you like best about MaxAssist? MaxAssist has truly been a game changer for our team. It's designed by people who understand real-world needs, and it offers an invaluable dashboard for tracking KPIs, giving our team a sense of control, progress, and accomplishment. The support team is outstanding. The platform helps us communicate with our patients more effectively and efficiently, saving us a huge amount of time. As a data enthusiast, I love the information available, which helps us make solid, data-driven decisions. The setup was great, easily integrated with our PMS, and the support team was fantastic during training. I highly recommend MaxAssist. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? My main concern is that patients who are more than 24 months overdue are removed from the platform, which means we have to contact support to generate lists unless we want to go back to using our PMS. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? MaxAssist is a game changer for us. It enhances patient communication, saves time, and organizes data to show where we're succeeding and where to focus. It offers an invaluable dashboard for tracking KPIs, helping us make data-driven decisions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 7/27/2026 "easy patient communication with great features" 5/5 What do you like best about MaxAssist? I like how I can communicate to the patients via text, and confirmations by patients. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I do not like that it does not use the preferred name that we have on our dental software. otherwise, I enjoy max assist a lot Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? it is solving patients who don't answer their phone during the day because we can text them. it is also solving patients who forget their appointment day of. They get a text 3 hours before etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Olivia .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olivia .") O Olivia . Dentist Small-Business (50 or fewer emp.) 8/4/2026 "Effortless Automated Patient Texting and Outreach" 4.5/5 What do you like best about MaxAssist? Texting, ways to reach patient automatically Review collected by and hosted on G2.com. What do you dislike about MaxAssist? There isn’t anything that I dislike per say, having the option of representative coming to office would be favourable over video Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Rebooking patients for hygiene to improve hygiene flow Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about MaxAssist? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about MaxAssist ](https://www.g2.com/products/maxassist/discussions/new) GU Guest User • Last activity almost 2 years ago What is RecallMax used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-recallmax-used-for) [ View all Discussions ](https://www.g2.com/products/maxassist/discuss) ## Pricing Options Pricing provided by MaxAssist. ### MaxAssist® Pro Starting at $495.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/maxassist/pricing) MaxAssist Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59f781932c12f2cbe314502e6312471a/weave-weave.png "Product Avatar Image") Weave 4.6/5(433) [ Compare Now ](https://www.g2.com/compare/maxassist-vs-weave-weave) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69c4cfaafb0d57dafcb1c5ab8c871847/solutionreach.png "Product Avatar Image") Solutionreach 4.3/5(169) [ Compare Now ](https://www.g2.com/compare/maxassist-vs-solutionreach) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a1b40b40275cfc8eddaf740f64f6a743/intiveo.png "Product Avatar Image") Intiveo 4.8/5(31) [ Compare Now ](https://www.g2.com/compare/intiveo-vs-maxassist) ##### ##### MaxAssist Features Information Flow Patient Case Management Records Management Patient Experience Dashboards & Reporting Team Management Secure Communications Operations Workflow Management Interoperability Digital Intake Forms Patient-Centered Functions Online Presence Management Patient Feedback Management Patient Communications [ View More Features ](https://www.g2.com/products/maxassist/features) ## Top-Rated Alternatives [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![Solutionreach](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solutionreach") Solutionreach 4.3/5(169) ](https://www.g2.com/products/solutionreach/reviews) [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ View All Alternatives ](https://www.g2.com/products/maxassist/competitors/alternatives) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm)[Other Dental](https://www.g2.com/categories/other-dental) ##### Explore More [What platform integrates recruiting automation with ATS systems?](https://www.g2.com/discussions/what-platform-integrates-recruiting-automation-with-ats-systems)[Best text-to-image tools for rapid blog post thumbnail creation](https://www.g2.com/discussions/best-text-to-image-tools-for-rapid-blog-post-thumbnail-creation)[Best AI tools for managing repetitive operational tasks](https://www.g2.com/discussions/what-are-the-best-ai-tools-for-managing-repetitive-tasks) [Best partner relationship management software for small businesses](https://www.g2.com/discussions/best-partner-relationship-management-software-for-small-businesses)[Top onboarding tools for small business sales teams](https://www.g2.com/discussions/top-onboarding-tools-for-small-business-sales-teams)[Pros and Cons Details](https://www.g2.com/products/maxassist/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)