--- title: MaxAssist Reviews meta\_title: 'MaxAssist Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 285 reviews by the users' company size, role or industry to find out how MaxAssist works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 285 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # MaxAssist Reviews & Product Details Visit Website MaxAssist® is an AI-powered platform designed for dental practices to enhance patient engagement and streamline daily operations. Built by dental professionals, it integrates multiple features to support admin teams, office managers, and dentists in managing scheduling, communication, and administrative workflows. Unlike traditional software, MaxAssist® goes beyond sending reminders by also targeting patients who do not respond to automation. MaxAI, our actionable intelligence feature, uses over a decade of patient scheduling data to generate personalized daily plans. Each morning, dental teams receive guidance on which patients to contact and the most effective approach, helping practices stay ahead of gaps in their hygiene schedule while also identifying unscheduled treatment opportunities. MaxAI can forecast up to 30 days in advance, allowing practices to proactively address potential slowdowns and maximize patient visits. Max integrates with Mango Voice for seamless patient communication. Features like Call Pop and Patient Pop provide immediate visibility into who is calling, including appointment history and relevant patient details. Staff can engage patients in real time, book appointments directly from calls, and reduce manual note-taking, creating a more efficient admin team. MaxAssist® features a user-friendly interface and optimized workflows that reduce errors and simplify repetitive tasks. Staff can manage appointments, track performance, and optimize the entire patient journey with less effort. By combining AI-driven insights, integrated communication tools, and workflow optimization, MaxAssist® ensures dental teams can keep hygiene schedules full, capture previously missed treatment opportunities, and deliver a more productive, patient-focused practice environment. * * * Product Website MaxAssist Seller [MaxAssist](https://www.g2.com/sellers/maxassist) Discussions [MaxAssist Community](https://www.g2.com/products/maxassist/discuss) Languages Supported English, French, Spanish, Chinese (Simplified), Chinese (Traditional) Solution Type Best-of-Breed Overview by Harley Saunders Show More ## Pricing Pricing provided by MaxAssist. ### MaxAssist® Pro Starting at $495.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/maxassist/pricing) ## MaxAssist Integrations (10) What do users say about integrations? Verified by MaxAssist [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ABELDent ](https://www.g2.com/products/abeldent/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ClearDent ](https://www.g2.com/products/cleardent/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Denticon ](https://www.g2.com/products/denticon/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dentrix ](https://www.g2.com/products/dentrix/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dentrix Enterprise ](https://www.g2.com/products/dentrix-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Eaglesoft ](https://www.g2.com/products/eaglesoft/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LiveDDM ](https://www.g2.com/products/liveddm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mango Voice ](https://www.g2.com/products/mango-voice/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Maxident 6 ](https://www.g2.com/products/maxident-6/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Open Dental ](https://www.g2.com/products/open-dental/reviews) Show More ![Jenny R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenny R.") JR Jenny R. Director of Operations Mid-Market (51-1000 emp.) 12/16/2025 "MaxAssist is a timesaver!" 5/5 What do you like best about MaxAssist? Smooth integration process, supportive and responsive team members, user friendly interface, access to data, and strong results. The Platinum program and forms have also been highly helpful assets. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? The online booking interface could use some refinement to make it a bit more user-friendly. I’ve also run into a few issues when integrating NP appointments into Dentrix Enterprise. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Helps save time with automated reminders and forms. Helps identify patients quickly when there are holes in the schedule. Review collected by and hosted on G2.com. Show More Response from Maria Grateron of MaxAssist [Editedit](https://www.g2.com/survey_responses/maxassist-review-12101684/official_response/edit) We're glad to hear that you found our integration process smooth and our team supportive and responsive. We appreciate your feedback about the online booking process and online payments, and we'll definitely take that into consideration for future improvements. 7/24/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 7/25/2026 "Max Assist Keeps Our Schedule Full with Smart Reminders and Easy Patient Follow-Ups" 4.5/5 What do you like best about MaxAssist? Max Assist is a game-changer. Many patients can't answer calls, so sending automated 1-week reminders and texting back and forth is incredibly helpful. We frequently use the short-notice feature to fill open slots and easily track missed appointments, patients due for 6, 9, or 12-month recalls, and those with unscheduled treatment. It keeps our schedule full and ensures no patient falls through the cracks! Review collected by and hosted on G2.com. What do you dislike about MaxAssist? While Max Assist is handy, its biggest flaw is that it separates scaling intervals from general recalls. This causes the system to send unnecessary, repetitive texts to patients who just had a cleaning done. It even sends 'it has been 1 month since your last appointment' messages to patients who are not due yet. This constant texting confuses and annoys our patients, causing a poor customer experience. The system desperately needs better syncing between scaling and recalls to avoid over-messaging Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? MaxAssist solves critical communication and scheduling gaps in our practice. It automates outreach to improve patient engagement and keep your chairs filled. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AB Amber B. Office manager Small-Business (50 or fewer emp.) 10/25/2022 "MaxAssist is a software program you need in your company!" 5/5 What do you like best about MaxAssist? I enjoy that they take in to consideration the people using the software. They are constantly staying ahead with technology and innovation and utilizing more tools that are out there than just confirming appts. (Like AI) Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I do not have any current issues or dislikes with Recall Max. They are efficient, supportive, and reasonable for pricing. I have no current complaints! Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Ultimately, the way you can confirm appts like I had mentioned earlier. Review collected by and hosted on G2.com. Show More 7/27/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CM Carole M. Practice Manager Small-Business (50 or fewer emp.) 12/17/2025 "Efficient and User-Friendly with Seamless Setup" 5/5 What do you like best about MaxAssist? I find MaxAssist to be very user-friendly, which makes tasks easier for me. I like the cancellation list feature because it allows us to send out mass messages efficiently, saving us time on the phone. The initial setup was very easy for our team. Everything works well, and I appreciate these aspects a lot. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? Nothing Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? I like MaxAssist's cancellation list for mass messaging, saving time on calls and boosting efficiency. Review collected by and hosted on G2.com. Show More Response from Maria Grateron of MaxAssist [Editedit](https://www.g2.com/survey_responses/maxassist-review-12104587/official_response/edit) Thank you for the positive feedback! We're glad to hear that you are enjoying the mass messaging feature for scheduling in MaxAssist! 7/24/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Enterprise (\> 1000 emp.) 7/28/2026 "Straightforward, Well-Organized, and Easy to Follow but can be improved" 5/5 What do you like best about MaxAssist? It’s straightforward when it comes to functions. Everything feels organized and easier to follow. I don’t like the text limits in text messages. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I don’t think the Recall Overdue feature is needed. Also, the overdue hygiene list can be confusing sometimes, especially when the year gets mixed up. Recently, I had a patient added to the 7-12 months overdue list even though her last visit was actually 2 years ago. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Following up with patients, taking notes, and staying connected with them is much easier in every way. Forms are redirected to the patient’s document center, which helps keep everything in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Christina L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina L.") CL Christina L. Dental Receptionist/ admin Small-Business (50 or fewer emp.) 7/27/2026 "Easy to Use, Great for Staying Connected Outside the Office" 5/5 What do you like best about MaxAssist? Love how easy it is to use and the fact that I can use the app when not in office. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? wish that is showed our name when texting so clients do not need to ask who the text is from Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? we do not have the staff needed for confirming so this is great. We also love how it allows us to quickly reach multiple clients Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Leonel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leonel B.") LB Leonel B. Small-Business (50 or fewer emp.) 7/28/2026 "Exceptional Support and Easy Setup with MaxAssist" 5/5 What do you like best about MaxAssist? I have a pleasant experience with MaxAssist. I find it easy to work with, and the IT support team is excellent. The service is good, and having a good support team available if needed is appreciated. The initial setup was easy. Overall, I'm satisfied enough to rate MaxAssist 10 out of 10 for recommendations. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I wish MaxAssist allowed for more characters on text, free of charge. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? I use MaxAssist for confirming appointments, online booking, and chatting with patients. It offers good service with a great support team. The IT support is excellent. However, I'd like more characters on text for free. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 7/24/2026 "Time-Saving Solution for Patient Management" 5/5 What do you like best about MaxAssist? I find MaxAssist extremely valuable because it helps our office stay consistent with our workflow and is a big time saver on confirmations. The automated messaging feature saves us time and operational costs by efficiently reaching out to patients for recalls, outstanding treatments, or filling open spots due to cancellations. It ensures every patient gets contacted, which is quite helpful as manual processes often resulted in missed appointments. The confirmations are linked directly to the program, saving our reception a lot of time. Additionally, the initial setup was super easy and fast. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? The program is amazing. No complaints Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? MaxAssist saves us a lot of time with automated confirmations and reminders, ensuring all patients are contacted without being missed. It helps us follow up on outstanding treatments and fills schedule gaps efficiently, improving overall productivity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite JR John R. Business Manager Small-Business (50 or fewer emp.) 8/5/2026 "Quick Patient Outreach and Helpful Auto-Sent Electronic Forms" 5/5 What do you like best about MaxAssist? The ability to quickly contact patients, along with the electronic forms that are automatically sent, has been really helpful. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? Training staff who aren’t very good with technology. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? It supports compliance with electronic forms and communications. It also makes it easy to contact patients quickly via text, and overall it improves patient communication. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 7/24/2026 "Real-Time Patient Texting Made Easy" 4/5 What do you like best about MaxAssist? That we are able to speak with our patients via text in real time. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? That there isn't more assistance when it comes to the list. I feel that the whole point of this program is to assist the dental offices with patients but yet we are always needing to text/ reach out. Maybe if the list were had messages sent weekly such as unscheduled treatment/ missed appointments/ past due, we may have more success. Also, since everthing is more AI professionally, it would sound better. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Keeping us aware of how much opportunity we have. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about MaxAssist? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about MaxAssist ](https://www.g2.com/products/maxassist/discussions/new) GU Guest User • Last activity almost 2 years ago What is RecallMax used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-recallmax-used-for) [ View all Discussions ](https://www.g2.com/products/maxassist/discuss) ## Pricing Options Pricing provided by MaxAssist. ### MaxAssist® Pro Starting at $495.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/maxassist/pricing) MaxAssist Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59f781932c12f2cbe314502e6312471a/weave-weave.png "Product Avatar Image") Weave 4.6/5(433) [ Compare Now ](https://www.g2.com/compare/maxassist-vs-weave-weave) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69c4cfaafb0d57dafcb1c5ab8c871847/solutionreach.png "Product Avatar Image") Solutionreach 4.3/5(169) [ Compare Now ](https://www.g2.com/compare/maxassist-vs-solutionreach) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a1b40b40275cfc8eddaf740f64f6a743/intiveo.png "Product Avatar Image") Intiveo 4.8/5(31) [ Compare Now ](https://www.g2.com/compare/intiveo-vs-maxassist) ##### ##### MaxAssist Features Information Flow Patient Case Management Records Management Patient Experience Dashboards & Reporting Team Management Secure Communications Operations Workflow Management Interoperability Digital Intake Forms Patient-Centered Functions Online Presence Management Patient Feedback Management Patient Communications [ View More Features ](https://www.g2.com/products/maxassist/features) ## Top-Rated Alternatives [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![Solutionreach](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solutionreach") Solutionreach 4.3/5(169) ](https://www.g2.com/products/solutionreach/reviews) [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ View All Alternatives ](https://www.g2.com/products/maxassist/competitors/alternatives) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm)[Other Dental](https://www.g2.com/categories/other-dental) ##### Explore More [What platform integrates recruiting automation with ATS systems?](https://www.g2.com/discussions/what-platform-integrates-recruiting-automation-with-ats-systems)[Best text-to-image tools for rapid blog post thumbnail creation](https://www.g2.com/discussions/best-text-to-image-tools-for-rapid-blog-post-thumbnail-creation)[Best AI tools for managing repetitive operational tasks](https://www.g2.com/discussions/what-are-the-best-ai-tools-for-managing-repetitive-tasks) [Best partner relationship management software for small businesses](https://www.g2.com/discussions/best-partner-relationship-management-software-for-small-businesses)[Top onboarding tools for small business sales teams](https://www.g2.com/discussions/top-onboarding-tools-for-small-business-sales-teams)[Pros and Cons Details](https://www.g2.com/products/maxassist/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)